a really good vets!…read more we first started going here when my sisters puppy needed to have her injections done. there really really good.friendly people which is always a bonus with places like this. The receptionist was lovely and very helpful with booking appointments for injections both first and second, pre booked booster and checkups too. We were given a diet planner and some puppy food samples too which we thought was fantastic. our doggy now goes for a check up every 6 months and is in tip top condition thank god, so far she hasnt had any problems thanks to listening to the vets.

Our rescue dog Amber has had many visits to both the Rotherham branch and Crystal peaks due to an…read moreongoing illness. Rachael Frost (Senior Veterinary Surgeon) looked after Amber on numerous occasions over at Rotherham and we always felt full of confidence that our fur baby was in the best hands. Last Wednesday we had to make the most heartbreaking decision that it was now time for Amber to be pain free and at peace and on arrival into the surgery we found comfort in that the vet that would be helping our little girl was Rachael. We have had a few rescue dogs over the years and many visits to the vets seeing numerous surgeons but non of which have ever made such an impact as Rachael. This morning a card arrived through our door and after speaking so highly of Rachael with the family over these past days this lady just went even higher in our estimations, sending the most beautiful condolence card with Ambers foot print inside. This lady didn't just do her her job she went above and beyond and has shown what a wonderful caring and compassionate lady she is, not just to Amber but to us who have lost the most precious thing in our household. We will forever be grateful for the love, support and care you gave to Amber and for the greatest gift of her paw print which we will cherish forever. This lady is the type of person you can only wish for your beloved pet to be cared for by and how lucky we were to have this lady do so for Amber. Rachael you are an amazing vet but also an incredible caring person. We cannot thank you enough.

First class service just had our pup neutered tuesday 21st January 2014.she went in at 8.30am we…read morefetched her home at 3pm,She was really well.The next day she was jumping around running,you wouldn't think she had had a operation the day before.The reception staff were great the nurses too, they were very reassuring.And Mr william Taylor the surgeon vet was first class,he's very reassuring and to our delight very very good with his keyhole surgery.We would like to thank him and any one wanting key hole surgery he's your vet,we highly recommend him and his practise.

Beechwood Vetsreferred my case to their own professional indemnity insurer (who insure Beechwood…read moreVets purely for the financial consequences of proven professional negligence) as I continued to demand a refund for the amount I had been charged by this practice for a service which they had not supplied. I had previously refused to accept their offer of a refund on an "ex-gratia" basis as a "gesture of goodwill". Beechwood Vet's insurer with regards to the financial consequences of proven professional negligence confirmed Beechwood Vet's liability. The Clinical Director at Beechwood Vetswho lists "BVSc GP Cert (SAM)(SAS)(Cardio) PgC SAC MRCVS" after her name chose to offer various excuses to me as to why Beechwood Vets did not provide the service that they took payment for. Three of my favourites include: we was "busy"; your pet was "overlooked" ....and my very favourite.... "unfortunately we're all human". BUYER BEWARE of the implications of accepting refunds offered on an ex-gratia basis or gestures of goodwill.... and beware of people who list letters after their name and assume those who do not list letters after their name lack common sense. All things considered BUYER BEWARE andshame on Beechwood Vet Group.

Beechwood look after our two border collies Clio And Jasper. I couldn't ask for a friendlier…read morepractice and always make the time to see their patients, no matter how busy they are. Our two have been seen by Suzy, Sarah and Mark across various visits, who all provide excellent care and instill confidence in both the practice and the care regimes recommended. There is no rush to get you 'in and out' like other practices we have used and the friendly reception staff make dealing with insurance claims extremely easy - especially with their direct claim process. Jasper was unfortunate enough to need a referral to a neurologist earlier in the year and within days of finding out the news we had an appointment with a specialist veterinary neurologist from the same practice group. All whilst being reassured by Mark that we were in the best hands. I wouldn't trust anywhere else with our fur children!

I've only taken the cat there once so far but they were absolutely excellent with him. Normally…read morehe's really fussy but the vet put him quickly at ease. It was also nice to meet someone who actually knew what his breed was. However I did end up having to buy medicine which seemed to be extortionately priced. The up side of that was that she waivered part of the other charges which helped me out!

Worst vet yet for treatment n prices. £70 a month for anti inflammatory tablets, for many years …read more They told me he had got a few months to live after having a benign lump removed but yet he went on to live another 7 years. During a routine appointment they told me he had a heart murmur and needed emergency operation next day. Took him in and luckily another vet examined him before anaesthetic and told me there was nothing wrong with him! If you want that kind of service for your pets then ..

In my entire 52-year life, I have never experienced the vets as heartless, abhorrent, abrupt, with…read moresuch inept behavior. If you care for your pet - stay away from them! 100% money-driven practice! They don't inform upfront about the estimate cost of treatment , unless you specifically ask for the price! Not to mention, unless you request it, they don't give you the invoice, noir signed consent form copy or treatment plant copy. Very poor , almost to none, stock of medical supplies! 11 days, 11 sleepless nights, 3 tripps and £450 wasted and we are back or bellow initial point. To be totally honest, after all we've been through, I am now convinced that the Ark vets had no intentions to save my bird at all, but to their surprise, my medical knowledge overcame their carelessness and incompetence, and I've kept her alive! In order to pursue a full refund for veterinary negligence, incompetence and breach of contract, I will initiate the required formal complaint process and if necessary, I won't be hesitant to take the complaint to the Financial Ombudsman. Additionally, forms for complaints regarding the behavior of their veterinary staff have been received after my conversation with the Royal Veterinary College of Surgeons earlier today and will be filled and submitted

Would absolutely recommend this practice, especially to bunny owners. Recently moved into the area…read moreand have taken my Lionlop houserabbit there several times - he is very small and very frightened but is always treated with great gentleness and respect. These vets really care,