We were considering throwing out our old brownish green couch/sofa that we've had for almost 20…read moreyears and we're happy we gave them a second chance at life. We went from feeling embarrassed about the sofa to loving them again, they look better than new. These guys did a great job and were able to get it done in way less time than expected. They picked them up from our house Tuesday afternoon and got them delivered to us Saturday morning.

This shop does fantastic work at a very reasonable rate. We had two arm rests from a recliner…read morereupholstered and he did such a great job at matching the color of the chair. The old arm rests were very discolored and worn out. He had it done in 4 days which was quick considering he had to order the material. I would recommend this shop to anyone with no questions.

Paul went beyond my expectations in the service he gave to this task. I needed the seats in my…read more26-year-old Corvette reupholstered. I had tried a Palmdale upholstery shop for the job, but that guy ghosted me. I wound up supplying the foam and seat covers, along with some other parts that Paul had discovered required replacement. This was perfectly reasonable, and the parts were available online (which would have cost much more if an upholstery shop had supplied them). Once I provided these parts, he went out of his way to complete the job professionally as quickly as possible. He was even able to get the lumbar-support mechanism working in the passenger seat. I am very happy with Classic Touch, and recommend this shop highly. I could not reasonably have expected better service!

Corona virus fault, this took a bit; but boy this is where I will always take my car for upholstery…read morerepairs. Professional, and experienced knowledgeable in what he does. Thank you Paul.

Wonderful work. It's so hard to find precise measurements for patio cushions, so when I did find a…read moreset the inserts were completely unsupportive. -- Mary's work was quick, she very responsive and professional. Since getting the cushions back, I could not be more pleased. She comes highly recommended!

Mary has 30 plus years of experience, she is very professional, trustworthy, reliable,…read more kind and works in a timely manner. Without a doubt,Her upholstery technique raises the bar. A million thanks! Valerie

My mother took a foot rest to get reupholstered, Bob, the owner said two weeks and $149.00…read more A month later, we could not get a hold of Bob, nor leave a voice mail b/c his voice mail box was full. This was the m.o. for the next 3 months. When we finally got a hold of Bob, he said to come by in a few days. A few days later, he wasn't there and his shop was not open. My mother finally, two weeks later, got a hold of Bob, went to pick up the stood, was floored when Bob had raised the price to $190.00 She was so disgusted with the man, she paid him the extra $50, and left. His has 2 couches and a love seat that she want done, but not by Bob. He can have that $50.00 and shove it where the sun don't shine!

Awful. Poor communication. Never going back. They stopped returning my calls. I am disappointed…read morein their lack of response.

I am so happy with my reupholstered couch and loveseat!! They certainly do not look or feel almost…read more30 years old. Octavio does wonderful work! Martha brought samples and helped me select material. The work was done so well in a reasonable amount of time. Plus they picked up and delivered. I highly recommend!

Excellent selection, workmanship and quality. We've used them several times and never been…read moredisappointed.

I cannot rave enough about this hidden gem!!!!! The prices, customer service, expertise to say the…read moreleast were absolutely amazing. I felt like I stepped back in time when customers mattered and quality workmanship meant for something! The honesty and prices were jaw dropping for the quality I received MORE than reasonable prices! In fact I was quoted $2,400. from Riviera and given a line of bs, but not at the Velvet Touch! Good down home work and timely too. I WILL be back and I highly recommend this place. I fact all you in downtown Los Angeles it would be worth the trip to the business even with the price of gas. If your curious what I had reupholstered... a chair and ottoman they threw in an antique stool and covers for the arms and back. The material you say...plenty to choose from and all types of quantities!

Not a good experience with this shop. I had a loveseat with an ottoman and an oversized couch…read morereupholstered. When I got the couch back it was like sitting on a hard board. I asked Gary to put softer foam on the inside and he became very aggressive and loud, telling me all the reasons I was wrong for wanting it softer and how only 1 other person had ever asked for softer foam. He redid the foam but the couch is still hard and uncomfortable. The workers also added an extra inch in height to the cushions so now the loveseat and ottoman do not match. I took pictures with a ruler showing the height difference and Gary denied it. I could have bought new furniture for what I paid him and I would have been able to choose the comfort level. I will not use this shop again and would not recommend it.

John Hedge is an exceptional sales employee. His knowledge, expertise, understanding, and…read moreconsideration of my purchase has been impeccable. John represents the best of Pacific Sales and Best Buy. Very fortunate he has been my contact and you should be pleased he is serving your customers. Please contact for more discussion if you like. Sincerely, Greg Rosicky (424) 212-1056

Every step of the way was easy, straightforward, reliable, great prices. What was promised was…read moredelivered. It feels good to support local business and ripe the rewards

Repaired my recliner under the Macy's furniture extended warranty I bought, which consisted of…read moreswapping out the electrical components. Easy repair, and it works. I hope the part lasts. The original electrical system stopped working suddenly after only 15 months of mild use! Filing a claim with Macy's warranty company was cumbersome, required duplicating the initial warranty claim in a second software program, in a phone app, for the repair company, that that wouldn't load required, duplicative videos, and it took 4 months to get the part and set the appointment!! No reflection on the repair service, though: they arrived when promised and work was completed quickly.

Henry did an excellent job repairing our sofa and love seat...they feel like new!! Thank you Henry!!read more

I provided the skin and Richie changed it out. On Time…read more Clean shop. Very happy with my driver seat!

Our dogs had ripped up the rear bench and the driver seat in our car. We brought the car to…read moreRitchie's Restoration for the repair of the damaged upholstery. He did an amazing job! It looked brand new and matched the existing color scheme of the car and was very comfortable. The price seemed very reasonable and was finished within the time promised. We highly recommend Ritchie for auto upholstery restoration.