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    Malott's Custom Upholstery

    3.7 (3 reviews)

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    11 months ago

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    2 years ago

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    7 years ago

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    Velvet Touch Upholstery - The type of work we do

    Velvet Touch Upholstery

    (10 reviews)

    I cannot rave enough about this hidden gem!!!!! The prices, customer service, expertise to say the…read moreleast were absolutely amazing. I felt like I stepped back in time when customers mattered and quality workmanship meant for something! The honesty and prices were jaw dropping for the quality I received MORE than reasonable prices! In fact I was quoted $2,400. from Riviera and given a line of bs, but not at the Velvet Touch! Good down home work and timely too. I WILL be back and I highly recommend this place. I fact all you in downtown Los Angeles it would be worth the trip to the business even with the price of gas. If your curious what I had reupholstered... a chair and ottoman they threw in an antique stool and covers for the arms and back. The material you say...plenty to choose from and all types of quantities!

    Not a good experience with this shop. I had a loveseat with an ottoman and an oversized couch…read morereupholstered. When I got the couch back it was like sitting on a hard board. I asked Gary to put softer foam on the inside and he became very aggressive and loud, telling me all the reasons I was wrong for wanting it softer and how only 1 other person had ever asked for softer foam. He redid the foam but the couch is still hard and uncomfortable. The workers also added an extra inch in height to the cushions so now the loveseat and ottoman do not match. I took pictures with a ruler showing the height difference and Gary denied it. I could have bought new furniture for what I paid him and I would have been able to choose the comfort level. I will not use this shop again and would not recommend it.

    Malott's Custom Upholstery - reupholstery - Updated May 2026

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