When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

The sewer line out to the street was failing and he gave me two prices on the same page: pull a…read moreliner through it, or open a trench across the front lawn. The liner cost more up front and he said so plainly. I went with the liner and the grass never got touched.

They maintenance guy showed up. Didn't let us know and left without saying anything. I called and…read morehe said that it was from a system not for him to repair. He could had at least close the water to the leak. But he decided he didn't want to do any work and still charge.

New to the area and our Jenn Air fridge / freezer was not working. Called these guys and am very…read moreglad I did. Not only are the prompt they were able to diagnose the problem, order parts and install in two days. Fair priced and just good honest appliance repair. Thanks guys, Chris

I was having problems with my fridge creating condensation under the vegetable drawer. He was here…read moreon time, quick and efficient. I am sure I paid the minimum house-call amount. At $135. It was a clogged drain. At least now I know how to fix it in the future. I would likely use them again. My only complaint was online when I scheduled it I clicked on a 10% off. I don't think that carried through. Oh well that is my bad as I am sure if I said something he would have honored it. I just forgot.

These guys give world class customer service. We had no hot water and they were out here…read morein a jiffy, and fixed the problem quickly. At the same time, they noted that we had not had service on our Takagi tankless water heaters since they were installed, and they came out in two days to do the necessary maintenance required. We now have hot water and slightly higher pressure in the house. I will recommend this company to anyone and everyone.

We've had Charles out for the third time now and each time he's done an excellent job! He is…read moretimely, is fastidious and clean. All great things for a plumber. I would recommend Holloway and have you ask for Charles. You won't be disappointed.

Water heater exchange. Quality was great and a great value for the dollar. The two man team were…read moreknowledgeable and courteous.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.

Had a leak under floor. Called and they had technicians there in under an hour. Sam and Eric came…read moreand both were very personable. They competently diagnosed the problem and explained to me what had to be done. The leak was in a wall and hard to get to. However, they repaired it in short order. Many times plumbing can be messy but Sam and Eric cleaned up really well. Overall they were top-notch and professional. If I have another plumbing problem I'd like them back.

All right, I've use these guys through the years for fixing clogs, replacing water heaters, and…read morefixing plumbing issues that had been in the house for more than 8 years. There was one pesky issue where the owner came out himself and diagnosed the problem. Always kept me in the loop and were honest with me. I appreciate that.

D'Spain installed a new pressure tank for our well last October. Response time was good, price was…read morecompetitive, friendly service. We noticed a leak under the tank today, called them about it. They showed up in 2 1/2 hours and had it fixed shortly no charge.

With recent developments in lack of rain fall, we were having issues with filling our cistern from…read moreour 20 yr old well system. The pump was replaced in the Texas freeze of 2021 by another well company. And we have had issues with trying to decide what was the main issue. D'Spain was highly recommended by my neighbor who use them for a constant pressure pump and a deeper well head drop. Then another recommendation by my water softener company, BioTec, Parker. D'Spain promptly sent out Garrett, technician and he worked on the well and adjusted the increased the timing and said that would in one hour to re-test the adjustments. He was very informative and very knowledgeable on the well system. He did increase our output, and explained in language that we could understand. If we do decide to drill the well deeper most definitely use Chris D'Spain Well services! Great job D'Spain on the hire of this young man.

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After…read morechecking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so muchread more

I contacted Spirit Works Handyman and had them fix do a large number of dry wall repairs in my…read morerental property. Great work and great value.

Said they would come by for gutter guards, then silent. Asked again, nothing. Finally, said…read morenevermind and Instant response stating a bad week. Word of Caution: Always communicate, today's virtual world is no excuse for ignoring someone.

Mr. Alan Rader and his team just left from my house, they installed a new HVAC system. They were…read moreprofessional, courteous, and worked quickly to get my new system up and running. During the bid process, Mr. Rader explained multiple system and install options to me so I would be able to make an informed decision. Once I decided what I wanted, he worked quickly to make it happen. I have used Kerrville Plumbing Plus for many services for both my home and business, and I could not be more pleased with their attentiveness, professionalism, timeliness and honesty. That is why I am a repeat customer!! I so appreciate working with a company that I trust, and Kerrville Plumbing Plus is just that. Thanks Mr. Rader and team!!

1 Star for getting there within an hour and 15 minutes after I called. My 94-year-old Mother had a…read morethermostat going bad, so I called them and they came out quickly and replaced it with a new Honeywell Pro t6. However, they charged me $668 for it. Really? For an $80 thermostat? I will not be using them again.