Best vehicle buying experience I've ever had. My salesman, Derrick, made the process easy without…read morebeing too pushy. Great guy! I also dealt briefly with Brad in service and appreciated his helpfulness as well. Even though Steve Link Ford is an hour from where I live, it will be my first choice next time my family needs a vehicle!

While on my way to Grinnell, IA at about 6:30 in the morning it was very dark and about 3 miles…read morefrom town I started having problems with my 2006 Ford Explorer Limited, power steering stopped working, dash lights went out head lights stopped working. It turned out to be the water pump was broke taking out the serpentine belt, so the alternator wasn't charging so the battery went dead, I made it to Steve Links Ford dealership, they gave me a loaner to use while they worked my car in to the schedule.

I had my 2016 Traverse serviced and decided to have it detailed while it was there. My vehicle…read morelooks amazing. Highly recommend them for all your service and detailing needs

I highly recommend this dealership and service department. The air conditioner on our 2018 Buick…read moreEnclave stopped working while we were in Florida recently. We brought our vehicle to a Buick dealership in Florida. After they performed a dye diagnostic check of the system, they said the front and auxiliary evaporator cores were leaking and needed to be replaced and quoted $5266 for the repairs. The estimate seemed excessive so we decided to get a second opinion. Brought our vehicle to Grinnell Motors. Had the same dye diagnostic check done. The technician at Grinnell Motors said only the rear evaporator core was leaking and needed to be replaced; the front evaporator core was fine and not leaking. Their honest assessment saved us almost $3700 in unnecessary repairs. If you need service work done on your vehicle and want to know who you can trust, go to Grinnell Motors. A special thank you to Luke, John German, and the service technicians!

From beginning to end, it was a pleasurable experience. My salesman Chad was very responsive to any…read moreand all communications! The selection was beyond belief. Test drives were well organized and plentiful. I haven't had a more smooth purchasing experience ever! A real no bullshit experience. After my initial 500 miles I was able to get my bike right in for the initial service and it was completed within an hour and a half. The selection of accessories, clothing and parts was a surprise. Even the service manager and his staff were very courteous and patient and thorough. The dealership itself is very clean very neat and really well organized!

Miss diagnosed and quoted $3000.00 for something I had fixed somewhere else for $1000.00 . wasted…read morea lot of my time and trust in a community business. I knew when I was asked to fill out a statement before I could use a credit card to pay for the diagnoses that this company had robbed a lot of people that in turn went back on the credit card company . Do jot recommend.

They did a poor job fixing up my vehicle for prices that were somehow even worse. There are much…read morebetter places out there

Went in for an oil change, car was in the shop on time and the service was completed in a timely…read moremanner. They also checked the car over, tire pressure, tread life, other filters, etc. I had a small mower tire that I could not get the beads to seat to fill with air. Asked if they would take a look at, in less than a minute, they brought the tire out inflated and ready to go. No Charge! Very good service.

Said they would call when car was done. They didn't and left it parked out all night unlocked…read more When we arrived money had been stolen. Manager said he would look into it but never got back to us and emails have all been ignored . They were responsible to secure this vehicle when in their possession

We bought a new car from Lauterbach a couple years ago and we returned to buy another one mostly…read moredue to the service we received. Our car had a small but unusual problem with the gas gauge. The service manager , Jeff, was determined to solve the problem unlike other dealers we dealt with in the past. We felt like he really believed us about what was wrong rather then dismissing the problem. The salesman, Ken, was very knowledgeable about the new car we bought. Without his showing us how everything worked we would have had to scour the owners manual for days. Lauterbach didn't have the car we were looking for in stock but they found one exactly like we wanted. Overall it was a fun and pleasant experience.

If I could put zero stars I would. Jeff in the service department is honestly very rude and…read morecondescending. He hung up the phone on me after I told him I wouldn't be using their services after continually calling and being met with attitude about a part for my vehicle. Avoid them! They cab cancelled.

I would definitely recommend this shop. I had my cycle in for a cam upgrade and tire swap. They…read moretook great care of my bike, finished the work ahead of schedule and were affordable without being "cheap". While not the closest shop to me (30 miles), I get to ride there and back so that's a bonus. I would definitely utilize their services again.

My 1998.5 Dodge Ram Cummins had steering issues so I took it to Magnum for an alignment. They said…read morethey alignment issues were caused by a worn pitman arm, worn idler arms and a broken front coil suspension spring. They took the extra time and effort to order the correct replacement parts and ensure that the job was done right. It took some time to do the repairs but my old pickup drives like new again, all for a fair price considering the amount of work done I would definitely recommend them

This shop dropped everything they were already doing to help my kid get home for Christmas... Their…read moreSubaru Forester blew the radiator in transit from Colorado Springs to Chicago and we all were in panic mode until Magnum bailed us out... A Christmas miracle to say the least... Got them back on the road in hours instead of days... This after 2 other shops turned them away!!! Not to mention they charged less than the original quote by a couple hundred bucks... So right now this shop is my favorite in the United States!!! Thank you so much for getting my kids back on the road after a terrible situation almost ruined our families Christmas festivities!!!