The service department is as crooked as they come! The new Triumph are not made in England but are…read morenow made in Malaysia and yet they have increased the prices on them 27% in the last 3 years and you really can not do much to the bike yourself other than changing oil and these guys milk every dime they can out of you!

Was told to bring my bike in by 9 AM for what was supposed to be a simple repair of a couple of…read morehinges on my tour pack. It is now been three hours and I've just been told that the rivet gun that they needed to use has broke. They also didn't even start looking at my bike until 10 o'clock. I was told that the wrench mechanic that was supposed to work on. It showed up late this morning. I haven't been offered a soft drink or a cup of coffee. This has been my worst experience yet with a service repair on a motorcycle in my 64 years of life. I used to sing the praises of this place but today they have failed me miserably. So now I don't know when the bike is going to be repaired. And now I'm waiting for my wife to make the 10 miles trek here to pick me up. Top it all off they don't even know if this is going to fix the issue with my motorcycle!

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

Had some tricky problems with my vehicle that another shop (a very reputable one) did not want to…read moretackle. I was referred to Moen by a guy who works at a dealership. I could not be any more pleased with how Moen handled my situation! The process was extremely transparent, work was done in a timely manner at a reasonable price and my truck now runs better than it ever has. This place is top notch. I will refer anyone here.

Amazing people. I spent most of my life in customer service roles and have never seen a more…read morecustomer-centric business. They do everything possible to see that their customers are treated fairly and honestly. I would trust Cody and his team to work on anything I have, and he is always ready to help with meaningful advice. They can be hard to find tucked away on 2nd Ave, but it's worth your trouble. From simple maintenance to complete rebuilds, you can count on these people to get the job done right. By the way, Choi does a wonderful job handling the front end and all the customers. You'll never find a better place to solve your car issues.

I've been dealing with Derek for a couple of years now. Initially buying parts online. Recently…read moreI've undertaken a custom Yamaha project and needed some advice on parts and major engine modifications. Derek has been patient and gone to great lengths to help with tuning advice as well as finding some custom parts. I'll be posting pictures of the finished project soon, and will say I couldn't have done it without Derek's knowledge and expertise. I highly recommend him as source of advice, knowledge encouragement and parts supply!

Disclaimer: I am a complete newb to motorcycles and have not actually used any other motorcycle…read morerepair people other than Derek my whole life. That said, despite the above disclaimer, I am nonetheless a fairly difficult customer to impress. My husband and I are control freaks and perfectionists, though goodness knows we WANT to get excited about finding good services. When we brought ourselves and our dual-sports (WR250X/R) to Derek, based on YELP reviews, I quickly got the impression that 1) he was competent and a perfectionist and 2) he'd not worked on our particular bike before. But the latter didn't really phase him. He took my emails with links to online articles in stride and showed us complete respect despite our lack of experience, and at every stage of the way has made us happy with his attitude and his results. He may sometimes question our judgement when we make a request, but he does it for the right reasons, and in the end he'll still humor us if we get stubborn. So far all our adjustments and repairs have made us very happy, and I've no complaint about the cost of his service (though given the above disclaimer, I may just be too clueless to know if he's ripping us off, heh...wait, I didn't just say that). We'll be going back to him for all our future motorcycle repair/mod needs. Knowing that we're done with the search for a good mechanic is a weight off my shoulders. (Regarding the 1* review...am I Derek's friend? Err, probably not. Not that I think he'd be a bad friend, but, um, I'm just a customer.)

Outstanding service on my 2007 FJ Cruiser. Fixed a loose caliper and told me to keep this baby…read moreuntil it dies! Replaced the gear set in the rear differential, and when it blew oil all over the undercarriage, he crawled under the ruck and swore at himself. He insisted on keeping the truck and corrected what he missed no additional charge. All very nice honest people. I highly recommend them.

I love the quality service and reasonable pricing and the work done correctly the first time. The…read moregreat personalities are awesome too. I will keep coming back

DO NOT GO TO THIS PLACE Our car had an oil leak that was the…read morereason it was brought in. After a few days we were told the issue could not be fixed, which was fine I guess. BUT... they did not refund our money and charged us $900 to look at a car and not fix anything. Also I spoke to benson about this he's an idiot. Don't do business with this guy.

This auto shop is fantastic! The service is incredibly fast and professional, and the team is super…read morefriendly. I highly recommend this place. If I could, I would give it a 10/10!

The "Motorcycle Clinic" no longer works on motorcycles! Wouldn't even install tires if I bought…read morethem from there!

He has always been so helpful. Every time I have needed to help from day one I've been going to…read morethis place for four years and will continue to do so as long as the doors are open..

Gannon White is a great salesman, along with the rest of the staff at George White. I've been…read morepurchasing cars from them for over 30 years & they've always been great! Keep up the awesomeness!!

The hours of operation are different then they have posted on the website l. I went there on a…read moreWednesday to get an oil change after I talked to the operator on the phone to schedule an oil change she told me that they don't schedule oil change. So when I get there at 5:00pm the service was closed and I went into to sales part and a couple of staffers told me that the service closed at 5 I even showed them the hour they have posted on their website. They just said that the hours is wrong and walked away