My wife only goes here when they have their semi-annual sales on soaps. I'll go ahead and say,…read moreBB&W's soaps are awesome. So much that I will gladly take my wife to the store to endure an hour or so of smelling soaps. Form the moment we walk into the door there was someone there, with a smile, greeting us and helping us out. Given that this was during the holiday season I expect anyone working retail to be a little short and quickly approaching exhaustion. Nope, not here. Everyone was very pleasant and seemed happy to see me. So happy, I may just go back to feel like I'm appreciated (Lol). Apart from the service, everything was well managed and stocked. There were no shelves that seemed bare or disheveled. Two thumbs up to the team!

Ample parking ! Shop the sales on the app for great deals! I love shopping on their app for great…read moresales. I typically stock up on my favorites during the semi annual sale.

Came by for a flash day sale on hand soap. Parking lot was large with many shops in the area…read more Inside the employees we're all friendly and helpful. One employee took the time to double if the item was on sale

This location is very organized and well stocked. To my surprise it was slow and quiet right at…read morepeak hours. I was able to get in and out during my lunch break. I spent most of my time trying to find parking. This shopping center is huge but there is not a lot of parking. I went around three times before I was able to park close by.

Jay was so helpful and nice. He made my visit enjoyable…read more I would Highly Recommend!

If you're in the area then it's worth a stop as the ladies on the floor genuinely enjoy their work…read moreand it shows as they communicate with each customer. Other than that, the standard BBW with a convoluted parking lot.

I love this store. It is very easy to find what you're looking for - well stocked and tidy. The…read morestaff is always friendly, welcoming and helpful. At times you can find a good sale and stock up! I also love the holiday scents and different collabs, but I do miss when they discontinue a favorite. I wish they would market that so we could have stocked up on it. But overall, always fun to stop in here.

Even busier after the holiday than before it, this B&BW had tons of marked down items and reduced…read morepost-Christmas sales. The place was packed. Neatly organized and despite the crowds, well leveled and quite tidy. Soaps and body washes and perfume sprays and hand washes, all sorted by scent and color. So if you like the body wash in one "flavor" then perhaps you'd also like the soap. Or the hand moisturizing cream. I'm always looking for lavender scented stuff for Mrs. K. and I found some here at B&BW in Southpark!

This review isnt about the products being sold at this location but about the employees! I've went…read moreto this location in Steele Creek multiple times because it is close to where I live and have had alot of poor experiences. From being greeted as a paying customer, being asked if I needed any help, and standing in line BY MYSELF without out being acknowledged to checkout while 2 employees have a casual conversation. Gentleman finally checks me out and doesn't wish me a good day or anything! just continues his conversation talking about another co worker. Smh I've been a rewards member for years and have spent lots of money at bath and body works to be treated like yesterdays trash is unacceptable! Do better.

Great folks and very knowledgeable! I would come here again the next time I'm in the area.read more

Chloe is amazing! Super nice and helpful. Skin matched me perfectly and knew what she was talking…read moreabout! Definitely try to meet with her if you go.

I really enjoy stopping in here whether it's for something I need or just to browse. The staff is…read morealways very friendly and welcoming. They ask if you need help and have always been knowledgeable and helpful, and if not I can keep looking and not feel overwhelmed or pressured. It is usually pretty crowded and something items are sold out so you may need to look online. This is a great location and store in the mall.

I'll be short & to the point for this review. Blue Mercury is THE place to go for high end beauty…read moreproducts and personal care items. The store's decor is relaxing and warm. They always greet you and let you know they are available to help, and then they kind of just let you browse in peace. They sell some of the items you find at Sephora (without the overbearing sales staff), as well as some items you can't find other places. I love this store!

My go to beauty bar in Charlotte! If you need to clean your make up drawer and get a refreshed…read morelook? GOOOO! I love the smaller store and individualized attention. Joey and Chelsea will fix you up. I wanted an easy breezy look and they fixed me up. The product samples are the best too... I love being able to try before I buy. Some of those samples are now my staple items.

Love Sephora and rarely go into one without a purchase. Just left the Arboretum location. Went in…read morewith the intention of buying a gift card and Keratase as a gift. no one offered to help, all associates were talking with one another, no one was at the desk so I left. I'll go to an alternate location, even if it's an inconvenient detour.

Thus store is in a central location. It's very popular however, when you go into the store, they…read moredon't have a lot of people working, which is really unfortunate. They could sell a lot more. I just wish that they were fully staffed. The store is semi clean because there's not a lot of people working people move things try things with no assistance or help. The line varies. The staff are nice and knowledgeable but limited so if you need assistance or any product, this is not the location to go to.

10/10 recommend this store, and skincare expert, Jaliza! Recently my contraception changed and I…read morefound my hormonal breakouts to be just awful. I went into the store looking for answers -- and man did I find them!! When I first arrived Jaliza greeted me with a smile, asked me if she could help, took the time to hear my concerns and then helped me pick out products that were right for me. She educated me on proper use, and what I might expect after starting use. In the past I have used and liked the M-61 exfoliating pads - so I was drawn to trying other items from their line. I have sensitive acne prone skin and have always struggled to find products that would keep my acne at bay - while also not creating new issues. I'm now using the M-61 PowerGlow Pro+ Cleanser every 3 days and my skin is just radiant! I was thankful that she told me not to use it daily, as I think it would really dry out my face.. but it works like a charm! 10/10. I was suffering with really deep blemishes along by chin, and struggling to treat them.. now I'm preventing them. Took a total 180!! She suggested the M-61 blemish lotion for spot treating, I think this product really helped to reduce the blemishes I had in the beginning, it worked really fast but wasn't overly strong. Lastly, I decided to give the M-61 tinted perfect sunscreen a go.. it's been great! I'm not one to wear foundation, I prefer a light tinted sun protection in its place. The line is 100% paraben free, synthetic fragrance free, and allergy tested... she knocked this one out of the park! I can't wait to visit her when it's time for a new supply to see how else she can improve my daily routine.

Malice and Becca were AMAZING! Really took time to understand what I was looking for a develop a…read morepersonalized routine. Could not be happier. GREAT service and products!

What a great company! I was able to book online and get exactly what I was looking to be sent for…read moremy mom's birthday. It was well priced for what she received and I am very pleased with the arrangement. The only downside is they are closed on the weekends so I had to have the delivery arrive a day early.

Fantastic bouquets. Always on time delivery and my wife loves their arrangements. I will use them…read moreforever and ever