Ample parking ! Shop the sales on the app for great deals! I love shopping on their app for great…read moresales. I typically stock up on my favorites during the semi annual sale.

Went into this Arboretum Bath & Body works store to exchange a gift and buy some other scented…read moreproducts. We were greeted by 3 employees at the front door all standing together talking. There was one customer in the store near the register area shopping but none of the employees in the store were assisting that customer. As I walked in with products in my hand explaining that I wanted to get a credit to purchase something different all three employees kinda stumbled as finally one of them stepped up and offered to help me. She led me to the register to begin my return but then told me it would be a minute as she would be checking out the customer who had been shopping with no employees helping her. Mind you there was another employee who also came up to the register desk but did not offer to help me. So I waited . After issuing the credit refund to the store gift card both of the employees went into the back room leaving me to shop with no assistance. I had to ask several times for one of the store employees standing at the front of the store to come and help me. By this time there were NO other customers in the store. I have to say I have never felt so ignored and unseen as I was the entire time I was shopping in this store. The staff had no interest in helping me and for me to have to ask over and over for someone to help me when there were no other customers in the store was just disappointing. I won't ever understand how four employees had to be asked to help a customer in a store that had no other customers. It was really frustrating. I am sorry I ever went there. I won't ever make that mistake again. No customer service.

Came by for a flash day sale on hand soap. Parking lot was large with many shops in the area…read more Inside the employees we're all friendly and helpful. One employee took the time to double if the item was on sale

This location is very organized and well stocked. To my surprise it was slow and quiet right at…read morepeak hours. I was able to get in and out during my lunch break. I spent most of my time trying to find parking. This shopping center is huge but there is not a lot of parking. I went around three times before I was able to park close by.

If you're in the area then it's worth a stop as the ladies on the floor genuinely enjoy their work…read moreand it shows as they communicate with each customer. Other than that, the standard BBW with a convoluted parking lot.

Terrible experience! I did an online order and can in for a pick up. When walking in I noticed…read moretheir dupe line was also in sale for $5.95. I immediately decided to exchange my online order with the other items. I walked to the register and asked Kay the cashier for help. I explained that I had an online order would like to exchange 2 items for the 2 I bought to the register. The $5.95 sale ends today 9/1 so this was a perfect opportunity. Why did okay refund me instead of doing an exchange! The online order was the exact same as the items I was exchanging. It was supposed to be an even exchanged. Not a return! She didn't pay attention and she did what she wanted. There was another customer beside me and walked by and said she could've did an even exchange, that transaction was simple. I was beyond pissed, because now you want me to pay additional money for items that could've been exchanged. I never asked for money back! In also have to wait 3 to 4 business days a refund because it's a holiday and you decided to return my money on a holiday when banks are closed. This is a very inconveniencing interaction. I will never come back to this location again they have a 3.4 rating got a reason guys! So I'm out of the money I spent until god knows when I get the refund , and the deal that ends today!

I love this store. It is very easy to find what you're looking for - well stocked and tidy. The…read morestaff is always friendly, welcoming and helpful. At times you can find a good sale and stock up! I also love the holiday scents and different collabs, but I do miss when they discontinue a favorite. I wish they would market that so we could have stocked up on it. But overall, always fun to stop in here.

I love Bath & Body Works. This store is organized and neat!…read more I'm obsessed with their Christmas lotions and sprays. I also like the lavender 3-wick candle. I'm on the email list so I'm always receiving coupons. Sign up...they offer great deals!

Great folks and very knowledgeable! I would come here again the next time I'm in the area.read more

I spend THOUSANDS of dollars at B&BW & this is the first store that I've EVER walked in to and was…read morenot greeted! Went the counter to pick up my order, wasn't greeted! Got my 30 Wallflowers and they were all just thrown in a bag! They are GLASS!!! They should have been WRAPPED like every other B&BW store I've been to around the US! Spoke to the Manager and she's standing there looking STUPID saying "okay, okay"! Then offered to wrap them! HELL NO I'm staying another 10 mins waiting for them to be wrapped when they should have been wrapped to begin with! If the MANAGER doesn't greet you when you walk in who was standing right at the door I guess it makes sense that nothing else will be right!!! B&BW RiverGate get it together!!! Totally unacceptable!!! LISA DAVIS

I had some time to kill before checking into my hotel, so I wandered into the mall and spotted…read moreSephora which of course, I had to pop into. I was on the hunt for the Huda Beauty powder and was happy to see they had it in stock. The only issue? I wasn't totally sure which shade would match my skin tone. The beauty advisors were incredibly helpful, one of them even mentioned she loved the same product, and another took the time to help me find the perfect shade. That kind of hands-on help makes such a difference. I was also looking for a specific travel-size perfume spray, and they actually went in the back to check inventory and other stores to really track it down for me. Unfortunately, they didn't have it, but I found something really similar that worked just as well. They also ran out of one of my favorite glosses, but I spotted the last one near the register (small wins!). To help with the inconvenience of not having the spray I originally wanted, they offered me another sample size, which I really appreciated. The store itself was clean, organized, and well-staffed plenty of support without feeling overwhelmed. Honestly, the team here was friendlier than my hometown location (Mayfair Mall). Overall, such a positive shopping experience. I'd absolutely stop back in next time I'm in town to browse more!

I had a good experience here talking to a beauty consultant about different lash products. She was…read morefriendly, knowledgeable and most importantly honest. She gave me a couple Sephora-brand recs but told me that I could also just get some packs on Amazon along with the glue and they would work just as well, last just as long. I appreciate the candor and would definitely return for more advice on other products. This location is pretty busy inside the mall, but there's a wide selection of pretty much everything and plenty of floor associates available to help with questions. I like the Sephora brand products as well as NARS, first aid beauty, benefit and makeup forever. @azfitfoodfun

I'll be short & to the point for this review. Blue Mercury is THE place to go for high end beauty…read moreproducts and personal care items. The store's decor is relaxing and warm. They always greet you and let you know they are available to help, and then they kind of just let you browse in peace. They sell some of the items you find at Sephora (without the overbearing sales staff), as well as some items you can't find other places. I love this store!

My go to beauty bar in Charlotte! If you need to clean your make up drawer and get a refreshed…read morelook? GOOOO! I love the smaller store and individualized attention. Joey and Chelsea will fix you up. I wanted an easy breezy look and they fixed me up. The product samples are the best too... I love being able to try before I buy. Some of those samples are now my staple items.

Juan at Sephora is a genius at makeup!! I attended a function last night after having Juan do my…read moremakeup. This is the first time I've ever had so many compliments on my makeup up! He did just the right amount of smokey eyes and then added some sparkle to it all. I felt so confident. I will definitely use Juan again!!

Love Sephora and rarely go into one without a purchase. Just left the Arboretum location. Went in…read morewith the intention of buying a gift card and Keratase as a gift. no one offered to help, all associates were talking with one another, no one was at the desk so I left. I'll go to an alternate location, even if it's an inconvenient detour.

10/10 recommend this store, and skincare expert, Jaliza! Recently my contraception changed and I…read morefound my hormonal breakouts to be just awful. I went into the store looking for answers -- and man did I find them!! When I first arrived Jaliza greeted me with a smile, asked me if she could help, took the time to hear my concerns and then helped me pick out products that were right for me. She educated me on proper use, and what I might expect after starting use. In the past I have used and liked the M-61 exfoliating pads - so I was drawn to trying other items from their line. I have sensitive acne prone skin and have always struggled to find products that would keep my acne at bay - while also not creating new issues. I'm now using the M-61 PowerGlow Pro+ Cleanser every 3 days and my skin is just radiant! I was thankful that she told me not to use it daily, as I think it would really dry out my face.. but it works like a charm! 10/10. I was suffering with really deep blemishes along by chin, and struggling to treat them.. now I'm preventing them. Took a total 180!! She suggested the M-61 blemish lotion for spot treating, I think this product really helped to reduce the blemishes I had in the beginning, it worked really fast but wasn't overly strong. Lastly, I decided to give the M-61 tinted perfect sunscreen a go.. it's been great! I'm not one to wear foundation, I prefer a light tinted sun protection in its place. The line is 100% paraben free, synthetic fragrance free, and allergy tested... she knocked this one out of the park! I can't wait to visit her when it's time for a new supply to see how else she can improve my daily routine.

Malice and Becca were AMAZING! Really took time to understand what I was looking for a develop a…read morepersonalized routine. Could not be happier. GREAT service and products!

I tried ordering an arrangement on their website. Clicked on "Add to Cart" and the button changed…read moreto "Adding to cart". Then nothing. Called them up to place the order, at around noon. Told them I would come and pick it up later that day. They said, fine, it will be ready by 3. Got there at 3:15, and was told they had forgotten to make it, and could I wait about 20 minutes for it. Took more time out of my day than I had anticipated. It was a nice arrangement, though. It was for my wife's birthday. She loved it.

My parents found out last minute that they needed to provide centerpieces for my brothers rehearsal…read moredinner. They came to Nightingale at 1:30 desperate for a 6p event. Instead of laughing them out of the shop they immediately got to work to help figure out what they wanted and had 6 arrangements ready for 4p pick up. They were absolutely breathtaking and matched the wedding flowers so closely that they were reused on wedding day in addition to the wedding flowers. I recommended this shop to my parents based on the Yelp reviews and I can see why they are so highly rated. Several of the brides local family asked where the flowers came from and intend to use them in the future. Thank you for saving the day!!