Stopped by M+G after I had an appointment close by. I've shopped M+G online and they carry one of my favorite hand creams the B5 vitamin one! I love it. It leaves my hands so soft and non greasy. Anyways, I took advantage of coming in, in person so I can smell the candles that I hear so much about. I was greeted by Lauren one of the employees there and she was so helpful! Very welcoming and told me about their Black Friday specials they were running. Instead of one candle I purchased three! I was sold on the strawberry scent and had to get it with mojito= perfect combo. Everything at the store felt super clean and refreshing. The scents were not over powering like other stores that sell candles and such. Nonetheless, I definitely will return and get some holiday gifts for loved ones. read more

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This marks my second year of buying Christmas gifts at the Larchmont Malin + Goetz boutique: Last year, Diptyque was sold out of the item I intended to get (apparently a certain celebrity periodically comes in and buys up their entire stock of this particular scent), so I went up the block to Malin + Goetz and found an even more perfect gift. This year, I bought even more gifts there, taking advantage of their excellent gift set deals combined with their Black Friday discount that was offered in stores just like it was online. Happy me! The staff at M+G is fantastic ― I can't praise them enough. In fact, the sales associate who helped me with last year's gift was on hand on my recent visit and still just as great. The store is small and minimalist in keeping with the brand's aesthetic; I just wish it had a sink like Aēsop or their sister brand Diptyque for testing products. read more

MALIN+GOETZ - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I'm so happy that this location is still around. Weirdly, I never stepped inside of it after all of these years passing by. I usually purchased M+G from the Arts District location before they closed or online but today I was on my way home and decided instead of going to Le Labo, I'd go pick up a Dark Rum candle for a friend who really misses the scent. Daisy was so nice and hooked me up with samples. They always do this and reel me in with their other amazing products and it works. Other brands have done this too but most M+G products and scents are worth the full sized buy. My purchase was beautifully boxed and also included some other nice extras because it was a gift. I was so pleased by the stellar care I received and thought a 5 star review was the least I could give back. This location is small and parking usually sucks here but we got super lucky today and found a spot right in front. Thanks Daisy for the extra kind and generous care! I hope you had a great day. read more

Great products. I used the Vitamin E Face Moisturizer and it worked so well. The candles smell very good. Very clean store. Daisy and Lauren are very friendly employees. They answer questions very well and always show care when customers need help. I will certainly return to this store and recommend it to my family and friends. read more

Daisy is a chiller - Parking, not so much but it's all good lol The bergamot scent is absolute gas, treat yourself! read more

Love this spot! He staff is always nice and friendly. It is right next to Salt and Straw and so we always stop at these two of our favorite places. We always the Rum Bar l, it smells so good and it lathers well. We've also tried the Shower gel which is equally refreshing! read more

MALIN+GOETZ - Cosmetics & Beauty Supply Near Me - Los Angeles, California

January: that time when retail that deals with the mountain of returns/exchanges received as holiday gifts. Equally as frustrating for the customer and especially now when we are in what appears to be a pandemic for life. I received several Malin + Goetz items ordered online but delivered from this specific store location complete with gift receipt. I even called to make sure I could exchange to this location and everything seemed to be in order. I was hoping for a seamless exchange experience. That did NOT happen. I am very familiar with Malin + Goetz has I worked at a salon as a receptionist and was in charge of selling this brand's line of items. Even I, as a third party, knew it was my duty to represent the brand well. Apparently the store associates weren't made aware of this customer service requirement. This storefront of the Malin + Goetz brand holds down fort near the corner of Beverly/Larchmont (on Larchmont) smack in the middle of the Larchmont shopping and dining strip (which is half closed right now due to Covid but still 'cute'). For those wondering, "What the hell is Malin + Goetz?" It is a high-end beauty brand offering skin care and hair care products plus some fun stuff like scented candles. Malin + Goetz strives to keep ingredients minimal and even has a no-fancy label policy. It is NOT an inexpensive brand with items mostly ranging from $20- 60. I did my research ahead of time on the website to learn that I would receive about $65 credit. When I arrived at Malin + Goetz, I was bummed to learn that they aren't letting customers into the actual store due to Covid and all transactions are carried out through a plexiglass at the front door. That's fine: I assumed the sales associates would give great service explaining the products and grab them from the shelves. I was greeted by a young female and a young male associate (both looked and acted about 20 years old) and for some reason, they instantly made it clear that they were annoyed that a customer has arrived and they would rather socialize. Let's remind that customers AREN'T allowed in the store. This means these associates have little work to do: no cleaning up after customers, no lines, no sanitizing. Plus, they should be HAPPY they have a job as most of us, myself included, are still unemployed from Covid. Third, this is precisely the time to make ALL customers feel welcome being most businesses are shutting doors permanently. Finally, I'm old enough to be your mother, kiddos. Show some respect! Their instant annoyance felt like a slap in the face. I explained I wanted an exchange, that I have a gift receipt from THIS STORE. To begin, the girl must have been new because she hardly knew what she was doing and kept referring to the guy. No biggie, but he seemed annoyed to have to do any work as well and spoke with an attitude in tone. What did I do to these kids?! They then try to claim that I can't return to the store. I mentioned that I called for the okay AND the products are from this location! They took everything to the counter and after some whispering they admitted I could. I feel they just didn't want to work! The girl proceeded to ask what I wanted like I was trash. Ummm. I mentioned the face wash and she mentioned one item but didn't explain it, sell it, nothing. She was the queen of one-word answers, attitude, and testing my patience but I made the effort to keep my cool and "play dumb" to her teen angst attitude (this chick thought she was Billie Eilish or something). Everything I asked whether about prices, ingredients or usage was met with aggravation. Jesus Christ. I ended up choosing the Grapefruit Facial Cleanser and an overnight acne spot treatment. I had a little under $3 remainder which they wanted to put back on the card of the purchaser. This was a gift... who does that? If you can't cash it out due to your system; then tag it on a gift card. Once again these kids acted like I was the pain and then announced they can put it on a gift card. I couldn't get away from this place fast enough! The Malin + Goetz products are fine and I have no complaints about that. But this customer service, especially when you are supposed to be thankful for any and all customers during this difficult time, was HORRENDOUS! As mentioned, I represented the brand better while working at a hair salon! They were rude, unprofessional, didn't know what they were doing, didn't know about the products/sell them, made me feel unwelcome and bluntly: like shit. I hope a manager sees this because this is coming from a Yelp Elite so I KNOW good versus bad business practice. Unbelievable. If these two kids would rather be on Tik Tok than working... then hire someone else. Many of us need a job. Skip this location and find another spot to purchase your Malin + Goetz products. read more

I called ahead to hear their hours started at 10am. Got here at 10:40, but the sign in the window said 11am. So I waited. No one showed up. Left at 11:10 with no help. Giving two stars because I love the product. read more

I came in to pickup some hand and body wash that I had tried while staying at Harbor Court in SF. The associate that assisted me was very friendly, patient and helpful. Since I couldn't find/smell exactly what I went in for, it kinda took me forever to figure out what I wanted and to make decisions. At first the parking didn't appear convenient, but the second time around there were a ton of empty spots. The parking is metered street parking, so bring your quarters! read more

This is an overdue note to compliment the 2 sales associates - Jacqueline + Tammy - who worked w me when I stopped by last month. They were incredibly friendly, smart and un-snobby. They helped me make selections without rushing me and Jacqueline volunteered to wrap my gifts beautifully, without my even asking. They also walked me through the fragrances and told me all about the top/bottom notes. I bought an almost $200 fragrance I didn't planned on and really didn't need, bc it was so mesmerizing (!!) but it didn't feel like they were selling me in the slightest. I contrast this w the La Labo store on Abbott Kinney that I visited the prior week where I had the opposite experience - snobby and unhelpful. Malin + Goetz are lucky to have these 2 friendly and smart associates. read more

I had such a wonderful shopping experience thanks to Daisy and her welcoming spirit! Such a great asset to Malin.

This company is truly world class. Their customer service experience and the in store shopping experience is first rate. Great products from candles to skin care. Highly recommend. read more

Another 5 stars goes out to Malin & Goetz! Again, I say - Goodbye La Mer! Goodbye Keihls! Hellooooooo Malin & Goetz! I've been wanting to purchase a Malin & Goetz t-shirt, because I love the design and I even more love their products! I swung by the Larchmont store to pick up a shirt and walked out an even newer man! I was hoping to get a grey Malin & Goetz shirt, but they were all out of my size. The sales clerks offered to order me one and have it ready for pick up next week. Since I don't live in the area, I settled for a white shirt instead. [Note: PLEASE open a store on the West Side of Los Angeles!!] When I entered the store, I was warmly and pleasantly greeted by salesperson Eric. He was super cool, friendly, professional, and knowledgeable about the products. Best of all is that the sales people aren't pushy. They are knowledgeable! I first mentioned that I was only in the store to pick up a shirt, as I recently purchased several items from Bloomingdales. Eric pointed out that they had a new Bug Spray, because it was Summer. After one squirt, I fell in love with the citronella smell and decided to purchase one. As I perused the other items in the store, I also inquired about the Chamomile Treatment Oil and the Grapefruit Face Cleanser. I learned that the Chamomile Treatment Oil is so clean, it can be used on the face, hair, body, and during showers. Nice!!! I used it tonight and love it. I also was able to use the Grapefruit Face Cleanser after my shower. It gave a nice soft clean to the face. Nice!!! The thing I like best about the product is that they are very clean and light. I've tried very cheap products and learned that you need to invest money into your skincare. I've tried very expensive products, and learned that you don't have to spend your whole paycheck for skincare products. BUT, I've also learned that I'm a HUGE Malin & Goetz fan! In addition to my 13 ratings in my original Yelp Review, I have five more items to comment on: Bug Spray: Nice Citronella smell. Effective. Grade: A- Chamomile Treatment Oil: Not a fan of the smell, but it works amazingly! Grade: B+ Grapefruit Face Cleanser: Soft and gentle. Grade: B+ Regular Lip Balm: Like putting unflavored cake frosting on your lips. Grade: A- Mojito Lip Balm: Lemon tasting, cake frosting feeling. Grade: A- EXCELLENT customer service! Thanks, Eric! If you are interested in products, don't hesitate asking for samples. They are very welcoming to giving you some to try! Product Grade: A- Service Grade: A+ Worth the Money Grade: A- Overall Impression Grade: A read more

I first found out about this brand by someone I met who works for them. I then started seeing their products advertised on birch box and many other sites. I reached out to them on their Facebook page as I wanted to see if they had a store in Los Angeles, and I got an immediate response from them telling me about this store. I was so excited that they had a flagship store vs me having to go to a department store where I wouldn't get as educated about the products. Any-who, I came into the store and it was quite. The sales associate came right out from back to help me. I told him I was looking to change my Skincare line. I also told him that I work in the skin industry. I told him I was looking for a cleanser, exfoliation product and a moisturizer. He asked me all the right questions about my skin to recommend the right products. He of course recommended more stuff to me than what I wanted. I did get one extra thing, deodorant (which I am obsessed with) and then he gave me samples of everything else I need but did not get. Great customer service and I will be back to add more to my collection and also to stock up. I do wish this store was more central to Los Angeles or closer to West Los Angeles. :) read more

MALIN+GOETZ - Love the design of this store. Not to mention their amazing products! - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Newly discovered and completely converted to this brand! I'm so glad they have this retail space and also the new store in the Century City Mall. Also, they stock you up with free goodies with purchases which has introduced me to even more of their amazing product! My bathroom is slowly turning into a Malin + Goetz mini-store. I have even switched over my every day items to M+G (I.e. deodorant, face moisturizer, masks, lotions, chapsticks..) Not to mention their signature scents & candles! My favorites are Otto, Cannabis, & Neroli! read more

Customer service was very nice and attentive. The sales associate took his time in showing all of the products I was interested in seeing. The Dark Rum scent is amazing and it is available in so many different products from candles to lotions to colognes. They include a bunch of samples as well with our purchase ! Very happy with my shopping experience. read more

After walking past too many times on my way to yoga, I finally went inside. Friendly enough shop assistant but they don't offer any samples. The shop assistant will also get visibly anxious if you pick up products to check them out. I bought a face wash and deodorant and my friend bought two face products but when I asked if they had samples of the perfumes or face products the sales assistant said no. That seems odd - how are you supposed to switch to a new product - based on the packaging? Is the no samples policy only in Larchmont? Just odd... I will stick to the products I already know and love - like aesop. read more

I felt rushed and a little pushed. Sorry, just not interested in facial moisturizer, which they seemed quite urgent for me to try. Extremely surprised that no samples were offered, considering I had driven across town to spend $70 on grapefruit facial cleanser and deodorant. From other reviews, seems like women are given samples and men aren't? At least when you order by mail you get samples. When all items cost $20 and up, a sample or two is valuable to me as a potential customer of additional products. Surprising. read more

I've been here couple of times I drive all the way from La Puente the 1 1/30 hr traffic is worth it I always find what I need thanks to Danna, she always updated me with the new products and candles ! , thanks for being such a sunshine on my trip there you sure know how to approach and help customers like myself . I'll be coming soon . read more

I had a very positive experience here. It was my first time in the store and I stopped in after going to a vegan bakery. I have an auto-immune disease that causes urticaria and leaves really textured skin and scars on my face. I was feeling a little self conscious about it and wanted to do something to help. The store manager Elise was VERY welcoming and helpful with her recommendations. I really love the mask and will be back in to purchase. read more

This is my new happy place. I stopped in today in not the best of spirits because it suddenly decided to start drizzling in LA (in July!) but Eric behind the counter made all my blues go away. I started using the grapefruit face cleanser a few weeks ago (bought it in SF) and saw my skin drastically improve and a couple trouble spots disappeared. Now sold on the quality, I stopped in for some face moisturizer. After playing around with a few products, I settled on the serum and the face repair cream. Prices are steep but the goods are legit. And I don't know about you, but I'd rather shell out a few bucks for some nice skin now rather than so much more down the road. I'm a big believer (and I'm totally picky... just see my column over at Racked: http://sf.racked.com/tags/esther-tested). read more

Really impressed with the kindness and can-do attitude of the staff at Malin+Goetz Larchmont. Delilah (I think her name was) and Elise went out of their way to send a family member's gift. They even double, triple checked the address and kept me informed through the whole process. Delilah's extensive knowledge of the product was also incredibly helpful. Thank you so much, you two. read more

Malin+Goetz should be a staple in everyone's washroom. The products are simple, smell amazing and work. So happy LA finally has its own storefront. Looking to make a memorable impression on someone ... check out the gift sets. read more

Eric! Best best best sales associate ever. He is knowledgeable, enthusiastic and attentive. My sister and I were visiting L.A. last week, had read about the store in a magazine and put it on our list to visit. Eric knows his stuff! Sold us on the deodorant, the grapefruit cleanser, the peppermint body scrub and gave us so many samples to try, I have travel supplies for a year! Will visit the store any time I'm in L.A. (4 times a year) and good to know the product is sold in Barney's as well. I have major allergy problems with deodorants and so far, the Malin + Goetz is a godsend! read more

This is my go-to face wash establishment for my Korean skin. This is the threshold that I allow myself economically to protect a valuable pale asset. Anymore and I couldn't live with myself. Any less and my skin would object vehemently and break out of the shackles of its oily confines. The choice is yours, but is it really a choice? read more

I have been in this store a few times over the last couple of years and every time it is a light, informative and friendly experience. And you can try samples of just about anything in there without the pressure of having to buy. I was having breakouts in a bugging way about a year ago and while my facialist kept my skin supple and young looking, the pimples still needed help. I met Gabriel and he was so sweet to load me up with samples of products the first time around. Granted, not everything may work brilliantly for you from one skincare range so it's important not to change all products at once. I found the few that worked well (for me more the cleansers and treatments than the moisturisers and creams) and because of the trust I had garnered with Gabriel, when he suggested the Sulphur spot treatment and Glycolic Peel Pads I just went with. Am I glad I did!!! My facials had already helped me considerably with previous acne markings and now this product line helped my skin stay clear for a whole year or so. I've only just recently gone for a facial as a yearly visit (and post holiday party season ;) ) but even my facialist said my skin is doing so well and I honestly attribute this to Malin+Goetz! Things I use: Grapefruit cleanser Jojoba Scrub Replenishing Serum Glycolic Peel Pads Sulphur Spot Treament I find collectively that these treatments and cleansers are head and shoulders above others that I have tried - and I have tried a few. Malin+Goetz is clinical, effective and brilliant for sensitive skin. Oh and I just tried their new Clay Mask. It's excellent!!! Thank you Malin+Goetz and the team at Larchmont :) read more

Amazing location, I just moved to LA from SF and was very pleased by the amazing products and kind customer service. Thanks to Jacob for explaining casually about the company and showing me the face moisturizers. He was very kind to give me a sample to try because I have sensitive skin. I ended up coming back for the bottle and I'm obsessed with it. Thank you! read more

I'm new to skincare products so walking into a store like this is kind of intimidating, especially when I didnt know exactly what I was looking for. The first staff member I was greeted by was Danna, and she was able to explain what every product I asked about was. They have a wide range of products to try, so I'll definitely be sure to keep coming back for all of them. read more

I was first introduced to this line when staying at the Delano Hotel who has their product in their rooms. The b5 moisturizing lotion is the best lotion I have ever used. It's well worth the price. I also love the rum bar soap. If you're looking for a quality product, this is it. read more

I read about Malin and Goetz from one of my fashion magazines and it was on my to-do list when I flew in from Miami. The boutique is clean, organized and has great energy. My sales associate was Eric. Eric is quite knowledgable with the product, new all the answers to my questions and very generous with the samples. I did not feel pressured to purchase any products, which I purchased the deoderant (fantastic), hand cream and grapefruit facewash. I would have purchased more items, however, I needed to keep the weight down for my check-on luggage back home. I highly recommend to visit the boutique, especially if you have rosacea and or psoriasis as the products would clear it up in no time. read more

So this review is not about the product but the worker in the store. I love all the products from here. They smell great and never irritate my skin. Since I don't live in the la area and was making a trip to see a few friends at salt and straw, I was excited to see that there was a shop nearby. I walked in to this guy just sitting on his phone. Does not look up or greet me. I know he can hear me because im wearing heels and no one else is in the store. I clearly walk around up and down waiting for him to ask if I need help because I did. He finally looks up but doesn't say anything so I ask for a certain soap and then he gets up and grabs it. I pay and then I'm out. Was just a really uncomfortable feeling that I felt out of place for needing help when it's your job to attend to customers.... And I've worked plenty of retail jobs to know this store is not one you should get huffy about. Everything is on display. Literally don't even have to do anything or fold clothes just ring customers up and make sure they're happy. Didn't even want to buy my soap anymore but whatever. I would've bought more stuff too but I just wanted to get out. Thanks for giving me a shitty experience. read more

Sorry to say, but would not recommend their products at all. Especially the vitamin e facial moisturizer. Never really had acne but for some reason I used their grapefruit facewash and vitamin e moisturizer for about 4 months and I could not figure out for the life of me why I kept getting random zits all the time. Thought it was diet, vitamins, etc, but finally realized it was the moisturizer that was clogging up my pores. Ended up switching back to the regular drugstore moisturizer I was using before and my skin started to heal, but still have some scars from their product. I suspect it's the salicylic acid in it. Not sure why you would need that in a moisturizer, or want to have that on your face all day considering how drying it is. Seriously, most overpriced crap product I have ever used. Glad I don't have to spend 96 bucks on a bottle of moisturizer ever again. So highly consider it before you use the vitamin e moisturizer...or whatever other product of theirs you intend to buy. read more

great brand! popping up in so many trendy hotels. smells amazing!! pricey but I think it's worth it. makes a great gift for friends too!!

my boyfriend and i decided to get salt and straw in the afternoon, and we strolled in to malin+goetz just to browse. jake, the guy at the register, was very friendly and casually explained to us the concept behind the skincare line. he hooked us up with some really awesome baggies of samples based on our skintypes. and i mean.. hooked it up!!! i don't think i have ever gotten such a generous selection of samples. i had told him my skin can be very picky, and i do not buy any luxury skincare products without extensive testing.. and he totally understood me!! thanks so much jake! :,D i wish i had more awesome retail customer service interactions like this. i am very excited to test out my samples, and look forward to returning to make a purchase in the future :3 read more