My children bent my wedding ring ALL out of shape and I was struggling to find a good jeweler who…read moremay be able to fix it. My husband purchased my ring from Macys over 10 years ago. After some fb recommendations to just head to the mall and macys telling me it would take 4-6 weeks for just a price estimate and they would have to send it out... I found this place and man. The gentleman helped me immediately. He took one look at my ring. Walked around back. Heard a few ting ring tings and it was good as new! When we asked how much? He said nothing just come back and see me. I was floored. We will definitely be back for my next piece of jewelry!!! No more big box corporate places for us!

2/18/23: I got a Valentine's gift from here that my bf ended up taking back. I saw some other…read morethings that I wanted but couldn't make up my mind. So, the nice owner gave us a store credit. I had fun with the owner trying on rings & I really plan on going back to purchase one soon. He offers layaway at very flexible terms. I recommend them if you're looking to buy something nice for yourself or loved one. He will work with you.

I cannot recommend this jewelry store enough! Khaleel was extremely professional and offered…read moreincredible service on multiple occasions! My fiancée and I purchased her engagement ring from this store back in October. Months later we noticed some pretty visible flaws in the main stone. Khaleel had absolutely no problem ordering a brand new replacement ring for us right away. When the replacement ring came in, the karat weight was actually higher than the old ring. Despite that, we were still able to swap the ring out with no added expense. We essentially got a free upgrade!! The customer service here simply cannot be beat! I recommend this store for all your jewelry needs! Ask for Khaleel, he will not disappoint, I promise!

I went to many jewelry stores looking for the perfect ring. My engagement ring. This ring is…read moresupposed to be my forever ring. Exquisite and flawless. However, after purchasing my ring and only having it for literally three months two diamonds fell out and one baguette. I took it back to regent jewelers to have it fixed,trade it in or return it. I was told that I am unable to return it nor trade it in and that if I wanted to have the diamonds replaced that I would have to pay for the replacement of the three diamonds. I will never purchase anything else from regent jewelers. I am beyond devastated and I wish that I would have never purchased my engagement ring from regent jewelers. Your diamonds will fall out and you will be stuck paying to replace them.

I was leaving for home and need my ring sized before I left. They did it in one hour and it was…read moreperfect

They were so sweet and helpful. My ring was resized perfectly in an hour. And they polished for…read morefree!

Larry is the best! You won't find a more honest man or better Jeweler in all of Raleigh!read more

Personalized services at reasonable prices. Nice folks! Watch battery replacements only $5read more

First of all, I would give zero stars, but everybody there was understanding and communicative…read moreEXCEPT the "head" jeweler with "40 years of experience" (which he gladly gloated about when we showed him the ring / told him another shop didn't feel comfortable resizing the due to being a tension setting). Not mentioning names so I don't get my review flagged, but S.E. is either the Grinch incarnate or a merely a small, angry man... either way, the ownership is too complacent or lazy to do anything about it. My now fiancee and I brought her engagement ring there to be resized after being recommended to do so from the store we purchased from. Their website mentions "most resizing done within an hour", so we figured we would give it a shot. Upon arrival, as mentioned above, the jeweler saw it, and gave us a time that it would be complete by, "give me a couple hours", cool, we can walk around the mall, eat, kill time. About 15 minutes away from the time we were given for pickup, seeing as we were walking right by the store, we decided to check and see if it was done. We arrive and ask, and the jeweler scoffs "it will be ready closer to when you were told it would be ready". We explained to him we were told 3pm, and currently it was nearly 2:50pm. His reply? "I guess I better get started on that then". We are in no-rush, so we tell him okay, and that we will go next door to the restaurant there for a couple drinks and a snack. Before we are even finished with our single drink each, and a small plate of wings, he is in the establishment schmoozing with other bar patrons. We then return to the store and, thankfully the ring is done. We look at it, and well, it's good enough, but we've been in the mall around 6 hours at this point. I explain that I had planned on proposing that night, and while I appreciate the quick turnaround on this type of job, I will likely be bringing it back to have it corrected and returned to as close to it was when we bought it, to which they agree is fine. That Sunday, about 2-3 days before Christmas, I return with the ring. I am discussing with the jeweler that, for as confident as he was, this (small) resize does not exude "40 years of experience" and I would like him to correct that and fix the issues with it. Issues being, when resizing, he did not cut evenly or did not bend it in evenly causing the settings to basically be lopsided when the ring was on the finger, the diamond itself was far looser than when we brought it, and, worst of all, in resizing, he added metal to the tension setting as it had opened up a little. This metal not match, nor look consistent with the white gold on the rest of the ring, it was not built up, nor sanded enough to not look like a sack of potatoes (shown in pictures). He agrees that it isn't his best work and will fix it up for us. I proceed to ask him about when he thinks he'll be able to work on it / general timeframe, as once again, I know it's close to Christmas. I mention it's not a huge rush and I don't want him to think I'm rushing him, as that may have been the case initially, causing him to perform less than stellar work. He mentions "It'll be done Wednesday"... puzzled I reply "Oh, on Christmas Day? You're not taking the day off?"... his response "I'm f-n Jewish, I don't give an f about Christmas, I'm going to work and make some cash". Somewhat shocked by the delivery, but hey that's his choice to work Christmas, I smiled and nodded and left the ring with him. Christmas passes, it's Thursday so I am expecting to get a call that it's ready. Nothing. Towards the end of day, I call. One of the other staff members goes to look and then informs me he can't even find the ring, and he would ask the jeweler and get back to me. Doesn't get back to me. Now it's Friday evening, I call again. "It's on the bench ready to be worked on. It will be ready for Sunday". Sunday comes and goes as we traveled to do a late Christmas with my fiancee's family, no call Sunday. Monday we return, later in the day, figuring we would give them a final chance to rectify the situation. We get there, the ring is still on the bench and has yet to be started, and to boot the jeweler isn't there. The nice woman at the counter tells us that she thinks he just went to grab a quick bite or use the bathroom but should be back soon. We wait around, and he finally returns, and it STILL hasn't been started. There is finally some back and forth, a bunch of excuses, and I ask for the ring back. "I guess you want your money back to?" "Yep, thanks for making that so easy'. I then mention that if it can't be fixed, I will hold the business liable for refunding me the cost of the ring itself to get a replacement. "Sure thing buddy!" as he hands me a business card, with his personal number written on the back with "text". Would 100% avoid this place if you want anything other than cheap/theater jewelry fixed lest deal with this payaso.

Many years ago I brought my moms ring in to get resized for myself, excellent service then and just…read morerecently I brought in an engagement ring to be sized down (10k gold). Again, excellent customer service and workmanship. I'll never trust anyone with my jewelry needs except Treasure Isle. Added note: in the past when I worked as an optical manager, I would send patients with metal frames to Treasure Isle. None of our customers ever had anything but great things to say.

Incredible designs. Very unique They will come to you or make an appointment at the stufioread more

The prong on my engagement ring bent and I was devastated! Mimi quickly addressed my quote and was…read moreable to get me in quickly. The studio is beautiful! Incredibly warm and welcoming. My ring was looked at by Russ and he fixed it on the spot! I am so pleased with the service & happy to have found a lifetime jeweler.

The no longer repair watches. He told me it is no longer worth the effort for him. I understand,…read morebut just be advised. He did provide a referral however, but nothing local.

The service, professionalism, and attention to detail of the team at Godfrey's was really…read moreimpressive. My ask was a re-creation of a 25 year old wedding band. Business travel necessitated that the transaction be done remotely. I was offered multiple options, expert advice at every step, and never felt like I was being up-sold on higher-priced solutions. Ring was made, from scratch, on-time, on-budget, and when my wife and I got to see the ring for the very first time, in person, the WOW! factor was everything I hoped it would be. Would recommend for anyone looking for a great jewelry-buying experience in Raleigh and, honestly, anywhere else in the U.S. You'll be in good hands.

Took a while to get what I ask when i always picked up pawns. Idk why they ask when they're gonna…read moregive what they're going to give. Besides that, they are FRIENDLY. KIND. Treat people with dignity and respect. I can barely negotiate like most others in this state, BUT. I don't stop trying. I know I would travel an hour before I go near National.

James is the owner and is a very honest and fair guy as well as Dustin and the other guys that work…read morethere. Always very helpful and polite. Great place to sell jewelry and gold, and great place to buy guns and ammo. Wouldn't go anywhere else for business.

Amazing customer service! My chain and pendant was shipped fast! No comparison to big box jewelry…read morestores. Highly recommend!

Their customer service was great over the phone. We called about having my engagement ring sized…read more But when honey rolled up to the address provided and realized that it was in someones house, he said no. They could've been up front about that. The work could've been amazing, but the turnaround time was 2 weeks and we got it back from Jared in 2 days.

I contacted Bob about some coins that belonged to my dad that we wanted to sell. He responded in a…read moretimely manner and I met him at his residence. His pricing was fair and he explained the process. It was great doing business with him. Thanks again!

Bob was very nice to talk to. He fully explained the process of determining valuation. I…read moreappreciate how comprehensive his explanation was. He tells you what work to do before visiting him will make your trip worthwhile.