Used to take my car to the dealership for service but began to realize I was getting ripped off not…read moreonly on the cost (today $180/hr), but also with my time. Via Yelp, I discovered Precision Repair Service in Melbourne and can't say ENOUGH good things about my experience. Let me put it this way...I gave the owner/mechanic a tip for the first time EVER! Very highly recommend Don and have already scheduled more service with him.

have been using these guys for years. Rich is honest and not one of those mechanics that is going…read moreto tell you, you need something that you dont. I would highly recommend them. Fred Hueston

Brought my 2020 Jeep Gladiator for 120,000 mile tune up, it's never ran so good. Great family,…read moregreat mechanic, great service!!

The customer service is terrible. I made an appointment twice on line. The first time was texted to…read moremake an appointment for the next week. Made a second appointment, arrived and was told they could not service my car that day. There was no apology or promise to work me into the schedule. Was told I should have called to verify the on line appointment. Why have an on line booking if you have to call as well. The person at the desk had no customer service skills and was actually combative. Never coming back here again ever!

Cassels Garage is truly an honest business. As a young female taking my car in, they always were…read morevery honest and didn't try to over charge me like other garages I've been to in the past. They also quoted me lower compared to all the other garages in the area. I will forever be a lifelong customer!

I would like to thank JD, Carlos, and the Team at Assured shop for fixing the issues on my 2019…read moreBlazer so quickly. I was driving down i95 2ish and my truck gave out of power. Shut down completely in the middle of the Highway. This was a scared moment of my life. I called the tow truck company; Premier Towing and Transport, they with came less than 20 mins. I still can't believe they came that fast. I called Assured Auto and explained to JD what happened to my truck. I was heading home back to Tallahasee from vacation. JD told me to get the truck tow there. We got there at 2:35pm. They completed a full diagnostics. They noticed some bolts was loosen on my Alternator. They tighten it. They also noticed something no connection to the car giving out of power. JD suggested for me to go back to the Auto shop who completed the work because of warranty JD took picture of it and printed it out to give to the Shop. Truck was Tested drive it no more power issues. I was back on the road by 4:30pm. I'm so grateful for them to get me in and out so quickly. They also have Complementary varieties of soft drinks for their customers and when you leave, they write a personal note with a blow pop sucker. This was so sweet. With what's going on in the world, it's the small things like this can bring a big impact on someone's life. Again, super grateful. Best customer services I've received in years at an Auto Shop. I wish there were closer in case I need them again.

So far they've been reasonable, honest & plain great. Only been twice. But so far they've been…read morehighly professional and non-greedy.

Mom was a 22 year customer here (I lived out of state.) Great genuine guys. Great service and a…read moregood hometown/local shop. Seems like a thing of the past but you still can get good mechanics! Thank you Joe for the check on the 1981 Mercedes! Andrew

Brought my Toyota Sequoia in for AC repair and they kept it for almost a week. Then said it was the…read morecondenser, but called back to say they had to remove the dashboard. They ended up charging me almost $3,000 and replaced the entire AC system. Never again.

So, in my last review yes, I had issues with them for how things went from good to bad. Today I…read morewent for an oil change which was done in a timely manner and even washed my car. So, this is a step forward in doing business with them again

Took my car in for an oil change on 09/26/2025 since they had a special deal going on. Then tried…read moreto sell me on $600+ worth of stuff.(appreciate the hustle) but no thanks. After getting the oil change and got home my check engine light turned on and has stayed on plus having weird hiccups with my car. So I go back in a few days later and see what they can do. An hour later they tell me it's gonna cost me $200 to run some checks. And that's probably before they figure out a solution. I don't recommend going here. Definitely a cash grab place You're more then likely gonna have to keep going back cause the issues they keep giving

Great people that helped me get my hood opened as it was stuck closed! Told me to come right bye…read moreand went out of there way just to help me!

They charged me to replace a part. They never touched the car. Same old part, same old issues…read more Dishonest crooks !

I'm now a regular!…read more Fair, thorough, professional, and great to deal with. The vehicle inspection and accompanying report are yhe cherry on top.

Customer service was attentive and professional. The space was clean with a calm atmosphere around…read more0900, which made the visit easy and comfortable. A couple of times it felt like the service tech was suggesting additional services, but they were respectful when I politely declined. Overall a smooth experience, and I would visit again with my BMW 430i.