Very professional therapists. I.wish the the locations would be closer to my home. (Sq Hill).read more

Turned off by me having to cancel my appointment due to being ill. Sent email Sunday night,…read moreappointment was Tuesday 11 a.m. and was billed $60 for not canceling within 48 hours. The money seems more important than the patient. I will be going somewhere else. That 48 hour cancelation policy sucks!!

I had a great experience with the initial therapist I saw at Persad for over a year, and they…read morehelped me make significant progress. Unfortunately, after they left the agency, my experience changed significantly. I was going through multiple major life changes at the time, and I voluntarily went to Western Psych for extra support. I informed Persad about this, and shortly afterward, I was told I needed to complete an IOP before returning to outpatient therapy. I repeatedly asked for clarification about the policy that was being applied to my situation and received no response. My portal access was removed without warning, and I wasn't informed that I had been discharged until 11 days later. I did not get a response from Persad until the day after I initially posted this review. The biggest issue was the lack of communication and continuity of care during a difficult time. I have a trauma history that this experience reactivated old memories of that I had forgotten. It was an incredibly difficult time that I do not wish on anyone. I'm grateful for the therapist who helped me, but my experience with the agency itself left me feeling unsupported and unable to trust them with my care going forward. Do better. The LGBT community already has enough trauma to deal with without administrative issues trickling down, affecting the quality of care.

I may be a little biased because this is my place of employment. However, long before I worked here…read moreI've volunteered for various fundraisers such as the yearly Art for Change and Donut Dash. This is an LGBTQ facility that offers drop-in service where homeless and those otherwise in need can shower, rest, do laundry, get a bite to eat and get groceries from our food pantry. Our community side offers a number of programs and events open to the public as well as services for those in need. We also have a mental health division with fully licensed and accredited therapists and psychiatrists. If you know anyone in need of help/services within the LGBTQ community our non-profit is here to do what we can.

I have been attending PPA for several months now and am loving it. The sessions I attend are…read moreincredibly helpful in helping me deal with and work through past trauma. I am living a healthier lifestyle and cannot thank my therapist enough. I recommend to anyone needing support.

I have been going to PPA for a year now. I have participated in one-on-one and group therapy with…read moreLauren and her team. I recommend this facility to everyone! Lauren has provided me with the best guidance to pave a way to the life I love. I am forever grateful for the time she has spent listening to me, asking the hard questions, and providing me with the best advice. My friends, family, and significant other can all see how much therapy has saved my mental health. I am so happy that I finally had the courage to seek for help, and am so lucky that I found PPA!

Several years ago I was Dr. Kornblith's client. He helped me thru several complex issues giving me…read morethe skills and knowledge to deal with them very effectively. He is calm and reassuring during office visits and it makes you feel like you are his only client, but his experience is based on many clients. I moved out of state for several years and had some major life events. Having returned to Pgh. I look forward to speaking with him again. Outstanding in his field and his care.

It's been years since I was in therapy with Dr. Kornblith. After consulting with several therapist,…read morethis was the professional I felt most comfortable. I can truthfully say he saved my life. He provided me with enough emotional tools necessary so as to be content along with the ability to deal with life's ups & downs.

I am beginning to think this place is a front for insurance fraud. They accepted my insurance…read moretwice for appointments but never followed up with writing out and submitting the correct medication for my insurance. After some investigation, reading other reviews and speaking to my primary care physician, it seems like many people have had the exact same issues. There are way too many patients for how many staff are available. They overbook, then never followed up. Terribly frustrating and completely unprofessional.

Dr Loberant is super nice! She really takes the time to listen to all your needs and discusses any…read moreand all concerns with you. Very caring doctor, would recommend booking through Zocdoc.

Sherry helped me in ways, Which I will forever be grateful. I moved to the west coast and I miss my…read moresessions with her very much. I don't know if she is accepting new clients, but I highly recommend her. She told me once. Going to speak to a therapist, is someone that is there for you and just you- Thank you Sherry.

I would not recommend this place to anyone. It is not effective or even average care. We called…read morefor assistance with our child. The receptionists 1st question was: Do we want him medicated or do we need to have him seen by a therapist? 1st of all, we are not the experts and to medicate a child without diagnosing them would be in my opinion grossly negligent. When we did get an appointment, we were told by the Therapist (S. Clayton) that we could not get an appointment with the psychiatriist because they were booked and we need to call our insurance company and find other options as they could not help. She also told us that she could not help by talking with our child because in all her 20 years of experience (which seems to be none in my opinion) that is a child did not talk on the 1st 2 visits then they were would never open up and talk to them. What about building trust and a relationship with the child. This therapist is not qualified if she gives up and no child would ever trust them. The place was only interested in talking if there were no real problems as they are not equipped and we needed to deal with the issues. She did not want to put herself out there and she in my opinion needs to find a career outside fo the public sector. She also made recommendations to us for services that she could not back up as assiting the patient. When I ask her if these services were able to assist, change behavior, support an overall change in the child, she told she wouldn't know that answer and couldn't answer. So she recommends a service that she has no background data on and doesn't even know the statististics on whether it works and produced results. This is not exclusive of this provider. No one wanted to go above and beyond as they feel these children are out of their realm and they in my opinion don't want to be bothered if there is actual work involved. No one wants to deal with the REAL mental issues and if someone would take the time to actually take and interest in these children and not write them off as a lost cause then we would see a turnaround in their behavior. No teacher, neighbor or even friends want to get involved. Everyone wants to look like a hero but in reality no one wants to be the stand up person if there is nothing in it for there. Don't go this place and if you are only looking to talk about the weather then you are good with these places . Make sure you don't leave in an area that is only concerned about appearances and the good kids.

I moved to the area and was looking for a new PCP. I wanted to find someone I clicked with and…read morethat I can build a long relationship with. This place was near me and I figure I'll give it a shot. I also wanted to take the opportunity to get a prescription for some meds I needed for when I head out of the country. The experience was pretty typical. Setup appointment, came in, had the physician assistant assess me. Pretty standard. The PA noticed I have high blood pressure. I already knew this and was currently taking steps to fix it. Then Dr. Wilfong came in. He checked my blood pressure and started to lecture me about it. He was very condescending. He went on to say that men usually don't listen to what he tells them to do and I probably wouldn't either. He looked at his PA and went on about how him and his women patients get along great. But for some reason men just never listen to him. He questioned my last PCP visit and whether I was going to stay in the area. I ended up not saying much. He was giving me directions on what to do next. I nodded and agreed. At the end of it, he asked if I understood. I told him I understood. He scoff and said, "Well you bought that quickly." He then wrote my prescription for my medication, stated that "this is what you're here for," left it on the table, then darted out of the room with a quick "see ya." The encounter lasted less than two minutes. I didn't even get to talk to him about other health issues before he walked out of the door. I just sat on the bed feeling embarrassed for myself. I guess my PCP search continues.

I have been going to Dr. Wilfong for 30 years. He has always had my health as his top concern. I…read morego 2x a year for a checkup to make sure everything is functioning and I'm healthy. He has made suggestions as to how live better and is willing to listen. I seek his staff's advice on where to go for operations and have been happy with the results.

Highly recommended! PPI has great counselors to fill a variety of needs. I've never had any issues…read morewith billing or insurance. My therapist was REALLY smart and helpful. He also weaned me off counseling when I was feeling healthy and ready. The offices feel private and the staff is very professional. But what I should stress is the quality of the therapists, they are the best in the city. They also specialize in faith-based counseling, especially if that's what you are seeking. They have multiple locations for your convenience.

Pittsburgh Pastoral Institute is a wonderul place. Your faith is respected and can be utilized in…read morethe therapy process. Mr. Mike Robertson was my therapist. He was patient, kind, and had insight and helped me see things more clearly. I wish I could have continued my therapy at PPI but it was too far to travel. (I live in Ellwod City, Pa) Highly recommend for anyone....those with faith and for those who do not choose to include faith into the therapeutic process.