Best therapists and staff in Pittburgh! I really love this place. My therapist has helped me a lot…read moreplus the staff is really great to talk to.

I was surprised to see such a negative review as this has not been my experience with Thrive at…read moreall! The therapists have all been very courteous and professional, offering additional assistance whenever needed. The overall feel of the office is very soothing and relaxing, making me feel very comfortable right away. They have helped me tremendously and I would highly recommend them to anyone needing services.

This review is going to be short because I don't want to reveal much about my medical health, but I…read morecan't say enough good things about Dr. B. He's simply a very intelligent and articulate, cute old man! Conveniently located in a building right across the Children's Hospital, I chose him out of geographic convenience and some good reviews I read about him on another site. I'm more than happy to be the first to review him here.

I found the name and number of a therapist in this practice on my insurance's website. She returned…read moremy call and seemed OK and said to call her office to set up an appointment. It was apparently more complicated than that. The receptionist asked me some intake info that went beyond insurance info. Most of it was yes-or-no questions, "Do you ever feel suicidal?" "Do you have trouble sleeping?" I thought it was strange that I had to answer these questions after reviewing my needs with the therapist I'd be seeing. And I wasn't too keen to open up to some faceless receptionist, but whatever. Then she asked, "What are your goals for therapy?" I responded, "I am in a public place and can't answer that now." She snorted back, "You're not being very helpful." I was stunned but managed to reply, "I can say the same of you." I called the therapist directly and relayed the whole thing and said I was canceling everything. She called me and apologized, which I appreciated and accepted. My friends with more experience in this field told me they didn't know of any therapist who outsourced this kind of work to a receptionist and it was a "red flag." I know that for the paraprofessionals of the mental health world all the worst things that happen to people are just lines on a form to fill out but there's no reason to be rude about it.

A compassionate and attentive therapist who creates a safe environment for exploring emotions and…read morechallenges. Highly recommended for her professionalism and effective approach.

From the owner: Dr. Shannon Coleman is a licensed psychologist specializing in evidence-based treatment of trauma,…read moreanxiety and depression.

I worked with Heidi for 10 years to overcome a variety of issues, many of which were the effects of…read moreearly childhood sexual abuse. I found her to be an exceptional professional. She was always attentive and concerned, and was never judgemental. I'm sure I presented her with some very difficult problems and more than a few awkward moments, but she maintained her patience and her understanding to the point where she was able to help me to be more like the person I always hoped to be. With her assistance, I faced addiction, divorce, rehab, and, finally, my past. I never felt alone for one moment in her presence. She has a gift for patience, acceptance, and caring that are her greatest strengths. Her ability as a counselor is the most significant reason that today, I have a loving family and a successful career.

Have you ever had the experience of a professional who is fundamentally/naturally gifted at what…read morethey do? That's my experience of Heidi. Her total commitment towards healing and mindful living, her compassion and non-judgment and her unique approaches have allowed me to navigate and experience the very difficult paths leading to self-reflection, self-awareness and self-acceptance. I am way more open to the "true callings" in my life as a result!

I was admitted to Western Psychiatric Hospital and was there for 10 days…read more My doctor was Dr. White and she was very compassionate and caring. My stay was beneficial. There was one RN who was very rude. Her name was Diana. She humiliated me on more than one occasion. She was very unprofessional. All the other nurses were very pleasant and helpful. The milieu therapists were all very helpful. I am thankful that I got treatment at Western Psychiatric Hospital. It literally saved my life.

This UPMC Western Behavioral Hospital ER is one of the worst smelling places I've walked into-…read moreAmmonia and old pee, everywhere in that waiting room. Then, to top it off, the psychiatrist told my 10 yr old that "studies show institutionalizing children for mental health actually does them more harm than good", "you could get hurt here. We cannot always protect you because some of the other patients are aggressive and could try to hurt you... "they are fast, so we can't always prevent it". She was speaking to my 10 year old this way. Then she took me into the other room, and told me my autistic, adhd, OCD 10 yr old could be faking. I asked which part, and she said "It's a differential". But when I asked what her what she had for other differentials, she couldn't say more than "I won't not be the one treating her on the floor so..." REALLY AWFUL! I believe this lady was either having a bad day or really needs to get out of this line of work. Given, I would NOT want to be in that place WORKING either, due to the smell itself! This doctor had an inappropriate discussion with my daughter (the patient). I won't bring my child (or anyone I know) to this place. Believe the reviews! I did try to ask for a different psychiatrist, but the one working with us told me that they "don't do that here", so I told her to discharge us and we left. UPMC needs to check on the staff in this ER for THEIR happiness and comfort in their roles. My bet is this woman was MISERABLE and maybe doesn't work with kids. The nurses were great, and security staff was on it. I don't know why this doctor chose to be so weird and it my kid and I. NO PARENT WANTS their kid to be hospitalized... but an institution is better than dead. Come on UPMC, you can do better than this! Disappointing.