Trish is so wonderful to deal with and kind hearted. Truly meant to help others in any way…read morepossible. I think she was born to help those in need

do not work for this company they will fire you without any evidence or proof of what they accuse…read moreyou of. they will send you to places that are far away from where you live they have a new stupid app system where you have to basically beg for shifts and you may or may not get accepted so there is no real steady work they will also drop you as a client without worrying about if you have care or not . they are all around bad evil people

Not sure how it attained 5 stars. We cancelled our contract after the first week of people not…read moreshowing up, inconsistency in scheduling (even though that was our main request), "system issues", and schedule changes. If the requests are not able to be met, let the customer know rather than get their hopes up.

I was never TOLD about Community Fee $2500 to enter contract. After 10 days they wanted extra…read more$500.00 a month on top of $6100.00 a month to get my relative familiar with the Villiage inside. Now its been 3months & even paying for extra care I got a call Dad took a walk & went of path 1 block. He was not sure how to get back? Called abandonment to Villaige & NOW he needs constant supervision unil we relocate him. HERE IS THE MOST CARZY THING $75.00 per hour extra thats $1800 per day on top of the $6100. another thing dad needed INR done- number never sent to company. I was on vacation I might add as all this is taking place. MONEY MONEY MONEY.

We moved my father to Juniper Village in July of 2024. He was only there for 16 days. During that…read morevery short period of time, we were rarely able to get in touch with the staff. They are definitely extremely understaffed. He had 3 bad falls, 3 trips to the ER, and ended up with a severe subdural hematoma. After consulting several medical professionals, we were advised to move him to hospice. While in hospice, (at Canterbury Place), he got the care he so desperately needed and definitely did not get at Juniper Village. We simply couldn't risk a 4th fall or a 5th! In fact, no one could ever explain what actually happened. During his stay, we were told by several staff members on multiple occasions that my dad was very aggressive, extremely disruptive at meal time, and in general, a very difficult resident. However, Lisa, the director, described him as friendly, engaged, and building bonds with other residents in the community! My dad was a very angry man. I can't see him building bonds with anyone! Also, due to some false / fabricated information, my mom and I were banned from the home to visit him! Banned! Can you imagine? We will never know what that did to my father! He passed away peacefully back in August. I would never recommend that facility. I get chills up and down my spine whenever I'm in Monroeville. It all comes back to me!