I have to admit that things have turned around since my 1st review. Mary is much more friendly on…read morethe phone and there are newer staff members that are not just pleasant, but willing to do their best to accomodate requests. I believe they may be still understaffed in terms of drivers, since I have had some issues getting the times I need for trips. Luckily, it hasn't happened that often, but it is an issue when I'm trying to get to a single day event. That being said, the drivers are excellent. They take great care checking and double checking that you are secure in your travel. They also check on riders while on the road to ensure they're getting a smooth ride. They do offer exceptional care for their riders. Overall, I'm much happier with the service I'm getting.

From the owner: Car for Hire: An exclusive ride to your destinations that includes passenger assistance provided by…read moretrained drivers. Our Car for Hire is an excellent alternative to a taxi service for those who require help getting in and out of the vehicle, guidance from door to door and/or assistance with bags. Wheel Chair Service: Available for local as well as long-distance destinations, our ADA compliant vans with hydraulic lifts ensure ease of boarding. The vans also feature three-point tie-downs that offer secure forward-facing seating for those who use wheelchairs or scooters. All p.r.n. drivers are highly-trained in assisting seniors and persons with disabilities. Group Service: Convenient 12-passenger vans operated by professional drivers who are ready to transport elderly passengers to group outings such as luncheons, shopping trips, movies, weddings, etc.

My MIL recently broke her hip and needed to have home care. She was assigned an O.T. who comes…read moretwice a week, a P.T. that comes three times a week, and a nurse that comes twice a week. The staff from the JAA have been amazing. They are patient and kind and really knowledgeable. They really listen to us and my MIL's needs and really take care of her. I can't recommend them enough.

From the owner: The Jewish Association on Aging (JAA) honors and enhances the lives of older adults through a…read morefull-service network of senior lifestyles and services consistent with Jewish values and traditions. With a person-centered approach that gives you easy-to-understand options for senior care, we help you navigate the senior living process. Our experts help you decide what you need and when, depending on your current situation or where you see yourself in the coming years. We are the only community of our kind in the urban center of Pittsburgh.