This place has really great deals if you are renovating your house and looking to do it a little to…read morea lot cheaper than the regular hardware stores like Home Depot and Lowe's. They seem to have a selection of most things that includes bathroom vanities, indoor doors, main entry doors, wood trim, windows, flooring, kitchen cabinets, etc. The staff here are very friendly and helpful. They can also look up products at their other locations if they are out of stock on something that you need.

I did not have a great experience with this business. First of all they botched the original…read moreinstallment and had to redo but not without an argument. Within a few months of installation a seam separated and they did come to repair free of charge but after a few years a second seam separated. What a surprise! I offered to pay for them to come back and repair. They would not acknowledge my calls or pictures I sent them. Totally would not address the problem. I was referred to AGF Marble and Granite and they could not be more helpful and gracious. They sent someone right away and fixed the seam which was not easy because it wasn't very tight. Also they suspected not enough glue was used during original installation. Next project I know where I'm going.

Needed to replace cracked granite kitchen counter with quartz. Service was great throughout the…read moreprocess installation professional

What a great place to do business with. Total professionals with a family run business vibe. No…read morepressure sales and great pricing to begin with. Very knowledgeable, friendly and a level of service that is rare today. On time and on point with any and all questions answered completely. They came in and transformed on old farmhouse kitchen floor from a disgrace to a masterpiece. The people you meet in the store are the guys who are going to do your floor. No anonymous contractors ie Home Depot. If you need flooring of any kind and don't go here you are making a mistake. Old school craftsmanship with state of the art products. A great experience, I highly recommend giving them your business, you won't be disappointed. Well done Guidos Soft Step

I just had a floor put down in my bathroom. They came on time at 9 am on the dot. Was here For 6…read morehours. It looks amazing . I would recommend them over home depot any day. Thay know what they are doing.....Love it. Great job..

They are very helpful and professional, I will come back again for more......the store is very…read moreclean and convenient

I have been going to Koopmans since I moved to Grafton......I have never been disappointed either…read moreby the selections, prices to wholly professional demeanor shown to me by the entire staff...Its obvious its an extremely well run and managed store where the management only hire top quality people...I will give shout-outs to store wizard Ken who despite my best attempts to stump him always comes up with solutions and location of whatever I have ever asked him....a true gem......Thank you very much......The entire floor staff are also exceptional.....dan, harrison, jaime et all and etc.

They delivered crushed stone and stone dust. When I went to see the piles there was only 1 pile of…read morestone dust. I called the office to ask when the second delivery was coming and I was told that the stone was UNDERNEATH the dust! They had no remorse whatsoever. What is interesting is that they knew we were putting the stone down first and we discussed how the piles would be separated. Now we have added a couple hours of hand shoveling the stone dust OFF the stone. Very unprofessional and I wish we never called them. Stay away.

I'm a local gardener, went to Worcester sand and gravel seeking a small amount of loom, which I was…read moregoing to load in my station wagon. Maybe three wheel barrels, well the jackass behind the counter wouldn't allow me to buy ten dollars worth of loom. Well he wanted a minimum of twenty five bucks. A real professional would have helped a local customer and be kind and sell the customer what he needed. STAY AWAY FROM WORCESTER SAND AND GRAVEL.... nasty people!!!!!!!!! Go to Zecco Bros, nice people who are willing to help people.

I called several times over the day and for two days, no one bothers to pick up the phone. I guess…read morethey have enough business. Corporate would be pissed off I'm sure. USELESS!

Excellent customer service from the get go. I called this business as my stove broke and…read moreThanksgiving is around the corner. I can't say enough about how wonderful they have been to us. Meet my new plumbing company~ Fanning plumbing and heating!

Very happy with the work that Steve and his team did for us. Would definitely hire again.read more

nice bunch of people. Great selection and prices!read more

These guys are the best! Always helpful, friendly and entertaining!…read more Nancy the Painter

Friendly, helpful workers. I had a lock rekeyed. While I waited. I looked around the store and…read morefound their prices were about the same as Lowe's and Home Depot. Overall Great experience and worth the 20 minute drive!

FANTASTIC!! A LIFE SAVER!…read more 20" of snow swallowed my car keys and I was stuck at my house. Called Jerry's in the afternoon and by 9:30 the next morning Adam had me re-keyed and running. Been going to Jerry's for 50 years. Jerry's Hardware has always been like this and it's good to see it still is. Thanks again guys!

I'm having trouble with a Lowe's door installation. The lock was not set up correctly, and the…read moreinstaller told me I had to "push the door" to get the lock bolt to engage. However, I have a similar lock on my back door, so I know how it's supposed to work--like any door lock! I was in the middle of re-seating the strike plate, which they had installed too far to the left, when I noticed that the face plate plate was not screwed in. They left it unscrewed on the door edge. Now I have to obtain the lock company's manual to see which screws I need to order to have a complete lock. I'm hoping Lowe's will pay for that. I don't want those installers back here. I'll do it myself. The rest of the installation looks good, but this glitch is making me question what else might have been done incorrectly.

Stay away from this LOWE'S Drive to Home Depot The worst customer service Spoke to multiple store…read moremanagers about a delivery that was supposed to come on March 23rd. Well it got delayed. I get it stuff happens The guy I hired to do work on my house I found other stuff for him to do in the meantime After calling and speaking to 2 diffrent store managers Who were 0 help they gave me a a new date of March 27th for delivery So I hired a carpenter again to go get the product at Lowe's and install the product in my house. Well it got delayed again Why give a tracking -# and date if the product isnt coming that day So now a 400 dollar window is now costing me almost 2k because of all the delays I then called corporate on Monday March 30th And if you think the employees and store managers at Hudson LOWE'S are useless Well call corporate What a giant waste of time They offered me 50 dollars for my troubles What a joke I am a builder in town and have spent so much money with Hudson LOWE'S and for them to offer me 50 in store credit is a joke I wish it was in cash so I can put it my gas tank to drive to Home Depot Anyway stay away from here if you need customer service 1 star rating is too many stars