Everyone that we have interacted with within the library have been kind and helpful. I want to…read moreespecially name Aidan as being kind and engaging. Always so kind and asking questions of my young granddaughter and explaining what he's doing. So kind. The Library itself is always clean, with lots of open spaces, charitable programs, WONDERFUL programs to join for adults & children. I've taken a few myself and enjoyed each course

I really like this library. It is very historical and it has some cool stuff at the library…read more There's a permanent display of military weapons as well as a really cool bear sculpture. The Children's library is really nice downstairs. The library staff are nice people and the atmosphere is really old but really kept up spotless.

Easthampton's Emily Williston Library and I go back 35 years, and the staff is unfailingly polite…read moreand helpful. The building is an architectural gem, and its collection seems well curated. Being able to request materials using the cwmars system gives access to a large network of libraries, so building size is not important to me. The location is convenient, and parking is generally easy except when school gets out. They were good sports when I added B to the start of their READ sign one April Fools day.

Clean comfortable. Good parking. Thank you! Two floors. Nice children section. Will come againread more

Grate Staff, great assortment of Books and Magazines. very welcoming to children. . . lots to do in…read morethe Childrens Room!

I know folks complain about having to go to the RMV. It's the first week of the month... almost all…read morethe parking spots are taken. I thought...uh oh. Walked in to see a giant wall of a security guard (6'6" guessing) in front of me. He inquired of my visit. I was renewing the registration on my utility trailer. He asked if I had my license, of course. Then gave me a ticket for standing in line. I was in and out in under 10 minutes. I love this registry for the speed and the fact that most of the people here are fabulous. I also found out a few weeks ago that I had been over paying for this trailer because it was listed at the incorrect weight. I thought I'd have to go through all kinds of hoops to get it fixed. The gracious RMV worker had it done in a moment for me. And said that she was sorry that I had been over paying for the last 6 years. Yep, at least it's done now.!!!

HUGE WASTE OF TIME DUE TO LACK OF COMMUNICATION. GO…read moreSOMEWHERE ELSE IF POSSIBLE. Needed to register a vehicle and there was no openings due to pandemic at any other location. Website says drop off registrations have a faster turn around and as this was closest to my location, I dropped off the needed forms on Friday. A week goes by and I hear NOTHING back. I called, was on hold for an hour and then told to email them. I emailed them, they requested my info, sent it over and then heard nothing back. Now a week and a half has gone by. Called again. Hold for two hours. Told to go to the location. Once there I was told I missed a form and that they tried to call me the same day as drop off (checked call log and had no missed calls from them, also they had my email on my file but didn't inform me at all of a missing form). Brought back the needed form. Waited another two days and finally got a confirmation, only to be told on arrival that I need to bring in ANOTHER FORM (which the email I received does not mention). A WASTE OF TIME. I understand infrastructure is struggling with the pandemic but we're a year in. While the RMV seemed outdated before, this is just a disgrace.

I've been a patron of this library since 2011, when I was briefly employed in this town. All the…read morelibrary staff are very professional and usually there will be someone on staff knowledgeable about your concerns. The environment is calm and peaceful, with sealed glass group activity rooms for which to carry on without distraction to patrons. The restrooms are male - female separated by 30 feet, well ventilated, paper supplied and clean. The computing stations are powered by up to date Dell Inspiron small computing networked hardware. Wifi is sluggish though rated at gigabit speed, with average password security; however, the hardline backbone network is fast with very little downtime. Printer services are expensive and require mild technical expertise and paper stock is not premium either. Parking is adequate with an allowable overflow into the adjacent strip mall. I enjoy this place.

What a great library!…read more It's a newer building, modern architecture and very flowing. They've got a peaceful adult reading room upstairs and quite a few computers. The location of the library is great too- right in East Longmeadow center. There's a Starbucks right in the plaza Their children's room and programs are WONDERFUL. Miss Jennie and the other librarians are so helpful and creative! They've got tons of holiday programs, the summer reading program, and always are involved in the community. I highly recommend this library!

Cute library tucked away in the wooded 16 acres lot. It was quiet, comfortable, with a group of…read moreolder women whispering to each other as they knitted. They have a good selection of books for it being a smaller library. I especially appreciated how they had certain books standing out front and center so you could readily pick them up. Both of my book selections were like this, and they were really great reads. If there's a book you're looking for and they don't have it, ask and they'll order it for you. Cozy, comfortable, quiet, and inviting, everything you want in a library.

Wonderful, child friendly staff!! Always go above and beyond! Nice and quiet for reading!read more

West Springfield Public Library is such a beautiful library! As soon as I walked through the doors,…read moreI felt absolutely welcome. It felt like home. I love that natural light was a factor in all of their rooms. There's so much to the collection for every reader. They have Carnegie Room and it's what you would love for a relaxing living room and pretty much letting a good book take you away. They have a children's area and a large open space. A teen room and adult reference upstairs too. I am most impressed with the pieces history this library incorporates throughout in their building. I encourage everyone to visit!

Not very accessible for older or disabled folks. One entrance in the back of building. Using a…read morecomputer and printing need multiple passwords, and .40

The folks here at Hubbard Memorial Library are really great!…read moreThey had a giveaway going on where if you listed 10 of your favorite books they'd give you a book from their reserved area for free. My brother was able to take advantage of that being a local. We got to talking with the librarian there and found out a lot of history with regards to the Hubbard building. Also got some insight as to who Mr. Charles Townsend Hubbard was. I was curious seeing as there was a large portrait of him hanging on the 1st floor all dressed up in the early 1900's gentleman's attire. I love how all these libraries in town are so well synchronized with one another. It's a great place to sign up for things. I took a picture of an event happening where a master baker is going to show people (for free) how to make your own bread starter. There's also lots of other things like learning how to knit, crochet, I even saw something about painting. These are things where if you live in the area, you can totally take advantage of. Definitely recommend checking out this library.

huge selection of all media! if they don't have it they will request it from a nearby library. very…read morefriendly and helpful!