The children's events could be better. Building is getting old and needs updating. There is plenty…read moreof books in the children's section though and a corner where children can play and sit on the couches.

The building is a little hard to find. We just moved here, so our neighbor drew out the directions…read moreand told us she just saw a herd of kids head into the library and told us it was a great opportunity to meet other kids our son's age. Gosh, I love this town. The building is a little off the road with a tiny little sign outside of it. Just look for the big white beautiful building. There is adequate parking. As you walk into the building, there is a video and book drop off on your left. As you walk in the first set of door, there's a box top drop on your right. Great way to donate those things! The lady at the front desk was extremely nice and helpful. We were able to sign up for his first library card. Since he's not old enough to sign, the card was made under my account. You just need proof of residency. There are so many things to do here. There is a program for everyday of the month where there are events based on the age of your child. The building has two floors with a stair and elevator access. There are numerous comfortable chairs, gerbils to watch, fish in tanks, lots of computers and super quiet areas to study. The decor and building are absolutely beautiful. The most beautiful library I have ever seen. Looking forward to being an active member in this community and bringing out son to the different events. Books are good for three weeks and videos are good for one week before they've one overdue. You will also get an email to remind you. Awesome for those who forget easily, like me! Lol. You can also donate your old books here. Swing by, you will love it.

I love libraries, and no matter where I travel and if time allows it, I'll usually try to visit…read moreone. Nobody can deny how beautiful the building is. I was reading up on how it was built in 1912 in the Italian renaissance style, not that dissimilar to the Greco-Roman style with its ivory pillars. It's so beautiful, it felt like I was in a museum rather than a library. As I walked through the passageways, I wondered who had walked here back in those days? Men? Women? Were women even allowed inside places of learning back then? Once again, I dragged my brother along for use of his library card as I am only visiting during my mother's surgical recovery and checked out a few books. They do have a vast selection compared to other libraries I have seen. Including DVD's, music, even video games!!! Never thought I'd see that in a library. My library back home gives no such visual inspirations and has media but it's limited to just DVD's and music so I was very impressed with what I saw here. I asked about a particular author whose works I wanted to check out and while it wasn't at that location, I was told that it could be delivered, so great service there. If I lived here, I'd probably frequent this library all the time. The building being so extraordinary is just icing on the cake.

You would think because of all were going through with the pandemic,, that they would knock of late…read morefees considered parents are struggling,,,my son has a $40 charge on his card for a game we never checked out,I spoke to the supervisor at the central library about my situation, and he was rude about it,,,my son and I used to love going to the library. Not anymore we dont,,and their supposed to be friendly,,,yea right.the libraries have become very dissatisfied and disappointing .

We've been lucky enough to have a great group of people at the East Springfield Library. From the…read morecurrent manager Reggie Wilson to the Supervisor: Mayra along with all the staff, they have created an environment that enables us to meet new people who have or share common interests, socialize, and make new friends. Far from just a library, they have made it a multi-cultural community and gathering place, where all are welcome. Thank you!

Staff ( Ana) is extremely helpful and has the most pleasant attitude !read more

very friendly library. granted it is small but the staff is helpful and will request books from…read moreother libraries. there are plenty of books on many topics here and it is very conveniently located.

Beautiful building. Well laid out. Helpful librarians. Recommend without reservation.read more

OVERALL IMPRESSIONS: 1) Friendly and knowledgeable staff…read more 2) Ample parking available. 3) Available Restrooms are clean. 4) Diverse amount of resources. Being an avid reader, I regularly visit this particular branch of the Springfield library system because of how close it is to my home as well as the ample amount of parking spaces available out in front, so I never had trouble finding a parking spot. Furthermore, the staff at the East Forest Park Branch is VERY friendly and is willing to help me with whatever I need. I remember I could not find a particular book and one of the librarian asked if I had registered my card within the system online. She proceeded to help me and explained that by doing so, I would be able to find what I was looking for in addition to creating a list of books I wish to read in the future. She continued to go over the features of the online platform with me and told me that I would be able to request books from any library within the C/W MARS system and have them delivered to the East Forest Park Branch for me to pick up later within the next week. The staff also gave me friendly reminders via text or phone call when my material arrived, which is kinda nice. Despite this convenient feature, I often find myself requesting books from my home often because of the limited selection of books available at this branch. In addition to the obvious books that are available, the library is a treasure trove of resources! They have workshops, events, and book clubs throughout the school year to encourage reading within young people. They even have a summer reading program when the school year is over!

This library rocks. I take my 3 year old granddaughter there all the time. So glad they reopened…read moreafter the new renoventions. The staff is awesome.

I went there yesterday to get some double sided copies in a hurry. I was greeted by 2 beautiful,…read morekind and welcoming ladies who quickly helped me with the task and got me out of there in a jiffy. Many thanks to them and Springfield City Libraries.

West Springfield Public Library is such a beautiful library! As soon as I walked through the doors,…read moreI felt absolutely welcome. It felt like home. I love that natural light was a factor in all of their rooms. There's so much to the collection for every reader. They have Carnegie Room and it's what you would love for a relaxing living room and pretty much letting a good book take you away. They have a children's area and a large open space. A teen room and adult reference upstairs too. I am most impressed with the pieces history this library incorporates throughout in their building. I encourage everyone to visit!

Not very accessible for older or disabled folks. One entrance in the back of building. Using a…read morecomputer and printing need multiple passwords, and .40