Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

They've always been good about getting us in and getting our vehicles fixed, and, unlike other…read moreplaces we've used, actually fixed the problem.

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

I can't express how relieving it is to find a mechanic you can can't on and even more importantly…read moreone you can TRUST. This guy is just that. Unbelievable! This shop has a new customer for life with me. I implore everyone to take all of their car needs to this guy before he becomes too well known! His garage seems like an unoccupied barn and I dropped my car off early in the morning before he opened so I was low key nervous I even had the right place. Plus I had him work on my mercedes which made me nervous cuz most of our local mechanics wouldn't even touch it cuz it's too "complex." I was being quoted $200 for an oil change and that's if the mechanic was even willing to do it in the first place. I am not the biggest car expert but it's wild that so many of the big brand shops in this country won't even consider doing anything to a car that isn't a Ford or Chevy. But this guy got mine tuned up, filled my tires, topped off my coolant all for $73! Plus he had it done lickity split. Well done and I can't say enough what a relief it is to have met him. This guy deserves to have the biggest auto business in the county but I'm selfishly hoping he stays as small as he is now because he simply can't be beat and I want to keep him as my only mechanic.

I can honestly say that I didn't feel like he was trying to squeeze money out of me. Why? You ask…read more Well... because he nearly convinced me to NOT get anything done during his initial inspection. Not even kidding. He was ready to pass on a quick easy job just to be fair and honest. Which I was super suspicious of (just kidding). So, back story. My wife was driving on 465 when she all the sudden heard a loud POP and the car started pulling heavily to the right. She was reasons shocked. So I googled auto repair near me because I definitely wasn't going back to the place in Indy I'd been before... reference my horrible review of Caliber Collision, and I found this guy. He's three minutes away from where I live and works out of a barn in his back yard so I was like, "whatever... if he does bad work I'll just Yelp him to death" and took my car to get it checked out. I was immediately impressed that the barn in in fact a legit mechanic workshop with hydraulic lifts and everything else you expect from a mechanic. So I was already impressed when he opened the door. Then he puts it through his 99 million point inspection and was like, "idk dude... I don't see anything wrong" to which I responded, "just replace the shocks anyway so my wife feels safe in the car". He already discussed pricing with me so I was good with that but then he comes out and says, "cool I'll have it ready for you tomorrow night". I was expecting like a week or something but he said less than 24 hour turn around. I was very impressed with that. Anyway to conclude this, I've gotten my car back and he did great work on it. Drives better than it did before. I am definitely going to be referring people I know to him in short order.

This review is a bit late, but if any of the same people work there or trained who works there,…read morethen it's still valid. I posted this on a different forum, and now m cross-posting it here: Story time: There was a place on South Side of Indianapolis: 3-D Carburetor. I'm thinking they're the Dire or Dwire family, & 3 of 'em were the mechanics. This is more than 20 years ago. Apologies if I'm bungling their surname. They kept me employed by keeping my POSs running. A few times they put parts I'd pulled from junkyard. They'd warranty the workmanship, but not a part I got from god knows where. They'd also order new parts for people, but that was rarely a problem I had. Never had an issue. Never left feeling screwed over. More than once they worked up to or past their closing time to get my roommate or me underway to the far north side where we worked. Once, they even let me bring them cash the next morning instead of making me find an ATM and be late. Paying dealership prices and dealing with dealership level responsibility hot potato and I would have been unemployed followed shortly by homeless. I can't thank them enough. Excellent mechanics, and all around very decent people. 5/5 would recommend all day. I can't say enough nice things about them. Keep being awesome! Cheers!

First off the customer service was awesome and the work they did was great they have a great…read moremechanic once I got my car in the shop they got busy car was finished in no time at all I will definitely be a return customer

There are few things in life more reassuring than having a trustworthy mechanic. In the…read moreIndianapolis area, these guys are as good as it gets. They fixed my wife's car and were able to identify that the problem it had was actually a much simpler and cheaper fix than the problem I suspected I had. Goodie on them. I just dropped my mother's car off and will report back how it goes.

Completely took advantage of my son who is going to college nearby. He took his car in to have the…read morebattery looked at. They changed out the battery without providing a quote or getting his authorization to do the work. Never gave him an opportunity to choose a battery that was affordable to him and charged him $400 for a battery that sells for $220 at Autozone. Not trustworthy whatsoever.

Brad did an excellent job! He had an extremely fast response time in the middle of the night and he…read morehad our tire changed in about 15 minutes so we could quickly be on our way!

Highly recommended Prompt response and fair price for our…read moretrailer axle/hub repair. The tech was very personable and knowledgeable on methods of repair.

These guys are cheap, honest, and do solid work…read more They will just tell you if you don't need to do something. They're how I always did retail, put customer first on all fronts and live off loyalty and word of mouth. I've been going here for years, since I moved here. Their rating deserves to be higher.

Sincere Auto is the ONLY place I take my car…read more For 23 years they have kept me on the road. A family owned business, with three generations working in the garage, this place is everything that I love. The world needs more businesses like this. Truly grateful for Sincere Auto.

This place is like a hidden gem, my car was having an issue I had to find a mechanic right the way…read moreand close to to where I live, I dropped my car, the guy Munoz he is AWSOME by all means, he was able to address the issue right the way and made some phone calls to find me the parts needed and was able to fix my car the same day, I highly recommended this place, me as a student I couldn't be more grateful for the estimate he gave me, he was so understanding and helpful.. this place is the BEST Service 10/10 Value 10/10 Plus u get a service with a smile!

I have a Audi A4, and one of my rear brakes went out and went to, Audi Indianapolis, Midas and…read moreFirestone, have them inspect it and get a quote, both quoted me 900-1200 just for the rear brakes... I knew that didn't sound right since Audi Indianapolis quoted me $800. So I kept looking and calling and found this Hidden Gem!! I took my car in they inspected it, took me in to see the actual damage and why the issue is happening, he quoted me wayyyy lower than any of the other companies. I had to come back the next day just to get all my money sorted, and the final prove was about $30 below his original quote. He probably didn't know it but that $30 was about all I had left in my account after paying rent and for this repair.They are fast fast fast was able to drop it off and get it back before the end of the day. Thank you thank you thank you!! For fixing my car I really can't recommend them enough!