The folks at Nelson are top notch. They are great people and their team go above and beyond. They…read moreare true professionals. After my heating unit began acting up they can and checked it out. It was determined it was beyond repair. The unit was close to 20 years old. So I could have just replaced the heating unit but due to the age and having already having to replace other parts. I chose to replace the complete unit. They got the new unit in quickly set up and installation date. They used the original duct work. Made some changes they felt was an improper orginal installation. They got the new units put in just in a few hours. Their prices were truly competitive. Again I highly recommend this small business found in Woodstock, Alabama. They truly went above and beyond to make my experience a great one.

Standard installed two new HVAC units in my Capri condo recently. It was a great experience. They…read morewere professional courteous and on time. I received a very good price for two units being installed at the same time. I would highly recommend standard heating and cooling.

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

WC Wright & Sons has been used for AC/furnace and plumbing needs for a couple of my family 's needs…read morefor quite a few years now. I don't think I will be using anyone else, ever, quite frankly. For this visit, it was for the dreaded AC failure... Very much a nightmare for any homeowner in the Alabama summer temperatures. Especially for a senior with medical issues. Thank you WC Wright, Jennifer, Gloria, and of course Justin!... For being so pleasant, reassuring and dependable. And thank you for the honest reliability that has made you #1 in my Contact list to call when things need to be "done, and done Wright!!" *ahem, I see what I did there! Lol! *DB

Phillip was very prompt and professional. 1 star mainly because there billing/invoice system gives…read morea random price based on the job and your not just given an hourly/service call rate up front. Example I was charged $600 for a 1.5 hour repair to a water line and on a previous service call I was charged over $400 total for a wax ring replacement on a toilet and a new supply line(which was billed at $119) and only took an hour to complete. Once again service is 2 thumbs up but pricing not so much I always leave feeling a little gouged!

Can't thank Etheridge Heating And Air enough for a very timely and quality service. Took their time…read moreto explain the issues and gave me the best options at the most economical price point. Thank you!

My Heat pump compressor failed this past week in 90+ degree heat. Ethridge Heating and Air,…read moreresponded quickly to our situation. My Service Professional , Mike Painter had our problem resolved within 3 hours of acquiring the new compressor. He was extremely professional and proficient. I could not ask for a better experience from an HVAC Company. Thank you to Mike Painter, Service Professional, Jeff Hyche, Service Manager, and John Morris, Owner, for taking care of our situation promptly and efficiently!

Great service, we have used Guin for 20 years. Always happy with their service. They are great on…read moreshort notice.

The technicians are great and their quotes are comparable, but the price I was quoted was not…read morehonored. As a previous reviewer said, single women beware.

Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

Showed up on time, provided a reasonable quote, and communication early in the process was strong…read more I had them come out for an estimate and, after researching rates, found their pricing competitive. I moved forward largely because of their customer satisfaction guarantee. Austyn, the project manager, was friendly, level-headed, and straightforward, and his communication was clear with timely updates. Every employee who came to the house was courteous and professional, and they worked diligently while on-site. Unfortunately, the project has involved repeated issues, delays, and added costs, and I am still without a working system. The initial installation placed both the indoor cassette and outdoor unit incorrectly. After a second visit, the placement was corrected. Following that visit, I was asked to sign paperwork stating the work was complete. Assuming the system was functional, I signed. When I immediately went to test it, the system would not turn on. I then learned the electrical work had not yet been completed, meaning the project was not actually finished at the time I was asked to sign. They did return with an electrician afterward. Once electrical was completed, the system still would not operate properly. After further troubleshooting, it was determined one cassette had a manufacturer defect--an internal copper coil leak. While the manufacturer provided a replacement unit, I was advised that manufacturer defects are not covered and that the company does not inspect or test units prior to installation. I was then told it would cost an additional $2,300 to install the replacement, despite the system never having been fully operational. I consulted other HVAC companies, who advised they would typically replace a defective unit in this situation without charging additional labor. Due to the unresolved issues, completion sign-off concerns, and the system still not functioning, I have filed a formal complaint with the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. While the staff on-site has been professional and communication initially was solid, my experience ultimately involved significant setbacks, additional costs, and an unfinished result.

Plus One Plumbing was prompt, professional, and fixed the issue quickly with great care.read more

They have ripped me off twice now! First was the need for brand new capacitors on both of my AC…read moreunits on their first visit. Second my upstairs unit stopped working after their fall visit- turns out they left it disconnected. Guess they expected me to call them to come "fix" it. Nope- called an actual trust worthy company and it's all working- without any extra cost!

We had 70+ people rolling in on Saturday AM and our main AC unit decided to revolt on Friday just…read morebefore dark. Dewayne and Micah responded and got us up and running. They were here working until almost 9PM. AC work is pretty much electrical/mechanical. Being good men devoted to service is a heart thing. Thanks boys.