I developed an eye infection while in vacation in Maine. They were able to get me in on emergency…read morebasis. The staff was incredibly friendly and helpful. Dr. Beauboeuf was thorough and made sure I understood everything. He was able to get me back in for a follow up in 48 hours. I would highly recommend Dr Beauboeuf.

My experience with optometrist was excellent, he walked me through my photos and provided some…read morebackground for some of the items noticed. Main shoutout goes to Bethany who delivered 12/10 customer service. She will make you feel how every customer wants to feel in a customer service scenario. Many thanks to her for walking me through my glasses order and friendly conversation. Great experience

At a recent exam with my PCP, I was asked when my last eye exam was. After thinking about it, I…read morerealized it was nearly 8 years ago. Despite feeling like I had no issues with my vision, I realized that given I pay for this insurance coverage (and have for the past nearly 6 years) I might as well go to make sure there are no concerns. I looked at my insurance and found Maine Family Eye Care as an in-network provider and in close proximity to my residence. I requested an appointment online and received a phone call a couple business days later to set up an appointment. Luckily, I was able to get an appointment the following day which was extremely convenient. The location itself is super cute and modern. It has a nice bright, open space which is very welcoming. As I walked into the office, I was kindly greeted by the receptionist who happily checked me in and walked me through the paperwork that I had to complete. After completing my paperwork, I was almost instantly called into the back. The woman who took me back assisted in performing a variety of tests which were to be provided to the doctor. The woman was extremely kind and made feel very comfortable and educated about the tests she was performing. After completing several tests, she brought me back to the waiting room to wait for the doctor as they were running behind on this specific day. I was in the waiting room for about another 15 minutes before being brought back to see the doctor. Dr. Elkinson was awesome. He was extremely friendly like the rest of his staff and provided me with a lot of education and tips to help ensure continued good vision in my future. Through my evaluation with the doctor I found out that I had exceptional (20/15) vision. After my evaluation, I had my eyes dilated and was sent back to the waiting room while the solution "did its thing". Unfortunately, my left eye was supper stubborn and required several drops which lengthened my waiting and stay. However, once it finally dilated, I saw Dr. Elkinson one last time and then was sent on my way. Given my exceptional vision, I was told that I probably don't have to come back for another 2-3 years! However, if I ever have any vision issues I will certainly be coming back to Mr. Elkinson as his staff and service was fantastic.

The office staff and Dr. Elkinson were amazing, fabulous and all around wonderful. I felt very…read morecomfortable in the office even with no contacts and dilated pupils I was still able to feel comfortable looking for frames and Josh was very helpful and didn't make me feel like I was an inconvenience. The selection of frames is great they aren't your run of the mill frames that are just cheaply made they are brand name well-made and fashionable glasses. The equipment used to measure your face for the perfect fit is awesome very high tech so you know you are getting the best and Josh is extremely knowledgeable in your vision plan and gives you several options. Dr. Elkinson was great as well, explains everything that he is doing while examining your eyes, VERY VERY thorough, and I could go on and on and on but it's definitely the best Optometrist office I've EVER been to.

Easy to schedule an appointment. They also have a great follow up process to ensure you don't…read moreforget to schedule your annual apppointment, very important for monitoring the health of your eyes. Dr. Higgins took the time to explain all of the tests and aspects of my eye health. She seemed to appreciate my level of enthusiasm. There were no "surprises", and she educates along the way, with each part of the exam. Rich is a great office manager/greeter. Very patient with my indecision in selecting the best frames for me, he listened well and suggested a pair of frames that were perfect!! Reasonably priced, rugged and lightweight. I recommend this practice if you are in the area. My husband and I have had consistently great experience with Dr. Higgins and Rich for the past several years. They seem to appreciate my enthusiam and dry sense of humor. I usually laugh a lot with them.

I would avoid this practice, especially for kids. The support staff was great but Dr. Higgins was…read moreflippant, abrupt and not helpful over several appointments and my young daughter did have weak vision issues needing lots of attention. She was also prescribed her first contacts which were so poor in quality they literally ripped and crumbled in her eyes. She sees Dr. Krithivas in SP now and it's worth the trip from Yarmouth.

If I could review and give less than 1 star I would. Don't get me wrong I liked my previous eye dr…read moreand really liked Dr. Ebersole. But the office manager is an unprofessional bully who makes things up including policies. I was there and in the exam room and had a cough. They never asked me to wear a mask or anything. They kicked me out when I mentioned I had covid diagnosis 19 days earlier (This was 2024 and CDC protocol was WAY less than 19 days to quarantine, my state job mandated me to be back at work for 2 weeks at that point). What I had was determined to be bronchitis and pneumonia. I left and then called 30 min later as husband and I had taken off work so I could go to the appt and have eyes dilated. Was told office mgr left after escorting me out. They could not provide the policy when I asked to see it, and not on their web page either. When I tried to reschedule they gave me a date 18 months out. Yes 18 months which as a diabetic was uncalled for and rude. The largest group of unprofessional scam artists I have ever dealt with. And fyi I would have gladly worn a mask if asked and I have been fully vaccinated. Yes this was from 9 months ago but I didn't post before now due to potential retaliation. I am the same person as EllieBeagle on Google and am not hiding my identity. Intent of review is to let people know while Drs are fantastic be careful as I was not the only person who has been unfairly treated. I stand by my review that I have not ever been that badly treated by a health provider office ever before. And a practice I had been a patient of for years. I cannot ever recommend them!

I've always had great care here with Dr. Carr. My insurance recently decided to randomly reject a…read moreclaim and in-house billing helped me get everything squared away. Will definitely be returning and I'm honestly very surprised to see some of the low reviews. See if you can get in with Dr. Carr.

Seriously great. Highly recommend. I had been to another Optometrist and had a horrible time, but i…read moreneeded further testing due to possible ocular hypertension (a sign of possible glaucoma). So I scheduled to go here- and I'm glad I did. Not only did he diagnose that I've got astigmatisms in both eyes (and that my previous appointment a month ago did not catch, nor did they include in my prescription, meaning my glasses were wrong..) but he very clearly told me all about glaucoma and ocular hypertension, before doing the proper testing and telling me that my eyes were looking fine! He was willing to really take the time to show me pictures of whats good and bad, and explain why I had such iffy results at the other office and probably would get that same iffy result whenever I get the test where you get the puff of air in your eye. I feel like I learned a whole lot, and got great care.

I bought some frames from Optical Expressions last year, and had the lenses filled near my home in…read moreConnecticut. There was not a day that went by that I didn't get complimented on the frames. The people who work there helped me pick a pair of glasses that really fit my face, and have some style to them, too. But that's not why I'm writing this review. I stepped on the glasses a few weeks ago and broke one of the arms. I called the store to see if they had a replacement, and though they didn't, they got in touch with the manufacturer and ordered me a new one. As the company was in Paris it took awhile, but the folks in charge kept me up to date and sure enough, delivered the arm to me this week. The glasses are back on my nose and I'm ready for the next round of compliments. Thank you, OE!

Trudy & Nina are wonderful! My Boyfriend and I took a much…read moreneeded R&R getaway from NYC and stumbled upon their gem after checking in at The Portland Regency Hotel and Spa. Being that we are all about a well designed frame, we immediately walked in to browse the assortment and were greeted with open arms by Trudy and Nina. Although we didn't purchase anything, their commitment to connecting with prospective clients was outstanding. They immediately understood our taste level and showcased their impeccable assortment solely based off their passion for people and frames while we shared our stories and desire to travel to Maine. We can honestly say that if we return to Portland as visitors or residents (yes, we loved the Old Port that much) we would certainly stop by again and purchase new frames. We feel like they are our friends now. Thank you Trudy & Nina for the warmest welcome. We hope to connect with the both of you again. -Michael & Jantell