This is such a beautiful new location! They are no longer on "Main Street" They r now located on civic drive. 1557 civic drive to be exact. Right next to the LETTUCE restaurant. Great location and good parking. I Love the fresh bright feeling when ya walk in. The dressing rooms are so rad with the cool lighting! Love! love! love it! I sold a couple of coach handbags here and the pricing is fair: the shop gets 60% and I got 40% for the items I consigned/sold. It's a great place to make a few bucks on some things u would have donated to a thrift store for free. :) read more

I always find some of the cutest outfits here and visit once a week. They have something for everyone including purses, dresses, coats, activewear, shoes, jewelry, men's, and women's clothing. They also have weekly sales on top of their already reduced prices. Must visit! read more

To preface this review, I still love Main Street Rags - but their selection recently hasn't been the greatest. It could be because I'm a size 4-6 now, and previously when I was a 8-12 it was much easier to find something in my size. However, during my last three visits the store has seemed on the leaner side, and a couple times I've ended up going to Labels or Macys to find the dress I was looking for. This weekend's trip the sale rack was almost bare. I definitely appreciate MSR's extremely high customer service and quality, but the emptier racks on top of my two hour roundtrip drive means I'm probably on a short break for now. read more

I dropped in and put my name on the list to get a phone call to go through items I wanted to sell on consignment. Approximately 2-3 weeks later, I had a missed call from this businesses phone number and I called them back within 10 minutes and left a message and they NEVER called me back. read more

It's been 2 months now and still no check promised me for sold items they received money for and now I can't get what they owe me. I spoke to them twice before they closed and was promised my check of over $10" was being sent. No check now no one to call because the number doesn't work. This is stealing and I really hope they make this right after seeing my message. read more

Four stars here! A lot of quality times for a reasonable price. I miss their old location as this one seems a lot smaller but I'm still happy with the variation of items here to appeal to different age groups. Knocked them down a star because the location isn't exactly ideal and the ladies who work here aren't the nicest. read more

I love this shop! I have purchased jewelry, at a great price, mega shoes, high classed all of it even the clothing. And I love the employees and the owner. God is so good giving me this shop and having so many wonderful Discount I am so frugal! And that's a gift from God and the shop is too! read more

Ugh, it's simply not ok to have your items be "donated" by the store after they don't sell and then walk back into the store a few weeks later and see the employee WEARING my item. Good to know where the clothes really go! read more

This store is the best! I always find unique one of a kind items at a great price! Staff are friendly and always helpful! Check them out! read more

I left clothes for consignment in March 2023 and never received my commission. I called. I called again. I left messages. and when I did get a lady on the phone, she would say,"oh yes you are on the list for a check" or "I will print your check and mail it today" NEVER HAPPENED. this is bad local business ladies. read more

WORST BUSINESS EVER. I wish I could give them no stars. Let's start with how rude the employees are here. I've consigned here a couple of times and not once have I had an employee that was nice. My last drop off was in December and I requested my check in February. They have some ridiculous new policy that it takes 10 weeks to receive your check. 10 WEEKS!? Can someone explain why it takes over 2 months to get a check? Ok whatever fine, that's the policy. I should have received my check at the end of April beginning of May the LATEST. We are at the end of July and I have yet to receive my check. I've called multiple time and every single time I'm given some ridiculous excuse. First it was that the check had never been sent. Then it was the owner was out of town and would get back to me. This was well over a week ago. I will never consign with this place ever again. So unprofessional! read more

Makes me sad that a woman owned business that supposedly also supports women, does the very opposite-they steal from women. I'm owed a check for having my donations sold and yet they are no where to be found. I've texted and called the given number multiple times and nothing, no response. read more

Between the hidden item fees (not listed on the contract) and fees to return every single unsold item, it is impossible to make money consigning here. The hand-me-down owner, who is not actually fashionable, purchased Main Street Rags in its hey-dey and quickly turned it rancid, starting with the stench that crept in when they starting spraying for bed bugs. Clothes were returned to their owners smelling so bad that you could not simply remove by washing once! Long history of impersonal, unprofessional practices, never answers the phone, and the employees wear your clothes that don't sell to work, don't know what they're doing and can't function to answer straightforward questions without her to answer. Transparency does not exist. Good riddance. read more

This store has closed, apparently temporarily, but has stiffed many many consigners of the money they are owed for their items being sold and no one has been able to get in touch with Cristina Groppetti. Really crappy way to treat people who provide the business with the inventory. read more

I have also been waiting for money due to me for sales of my items this business sold and profited from. According to the "contract" I signed, I am due 40% of each of those sales. I was told by an employee that owner "Cristina" was responsible for sending a check. She could not provide any time frame to expect payment and refused to provide any documentation of my account balance upon request. I was told I could reach her at 925-943-1459. I have attempted to reach this person numerous times. On September 11th, I was able to leave a message, which she never had the courtesy or integrity to respond to. As has been stated in a previous review, the business phone number now has a recording that states: "I'm sorry, but the person you have called has a voicemail box that has not been set up yet. Goodbye." What a way to do business... read more

DO NOT consign with this store!! have been owed money for 6 months. Every time I take items in to consign (shame on me for taking more items to them, won't happen again), I'm told I'll be put in the system and that a check takes 8 weeks and that the check will be mailed to me. News to me. I was never notified of a policy change and I have yet to receive any monies owed to me in the 4 months that I have been getting this sane run-around. Shame on you Main Street Rags. From your most recent reviews you should be embarrassed. Figure it out and square up with your customers. read more

I've consigned multiple times in years past with them and have always had great experiences on turnaround times of payment etc. However, most recently it's been a nonstop struggle of reaching out to receive payment. I was notified their policy had changed and it now takes 8-10 weeks for payout. I'm now approaching the 4 month mark. It's unacceptable. I've been told they are struggling and payments are delayed but this kind of delayed activity will only damage their credibility and likelihood of folks consigning with them, which only adds to their problem. Half a dozen follow up calls with false promises on when my check would be mailed is not how you run a business or keep clientele. I hate seeing small businesses struggle and always love shopping and supporting small, but sadly I'll be taking my business and consignments elsewhere going forward. read more

I love this people are so nice, they are so kind and is amazing you can bring all your clothes .

The worker that I was with was so nice to me! She was so patient with me and I am so happy that she had such great service. I managed to get a cute pair of Levi's shorts here for only twenty-seven dollars! There were also many cute dresses and I will definitely come back. read more

Main Street Rags - $27 Levi's shorts - Used, Vintage & Consignment Near Me - Walnut Creek, California

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My mom has been going to Main Street Rags for the past 27 years, and I have joined her for as long as I can remember. I purchased the shirt I wore for my first day of high school here, along with many other milestone events. I recently sold some items and went in to check my account, and was happy to hear I had $63 in my account. I had always been given cash right then, but the woman behind the counter told me a check would be sent to me. I asked when the check would be sent and she could not even give me a ballpark estimate. While I understand her hesitancy in not wanting to provide false information, I was appalled by her attitude. She kept repeating "I don't write the checks". She could very easily have said that while she did not have the information at the moment, she would follow up and give us a call at a later time. It is absolutely unacceptable to not be able to provide a response. We are selling our items, and have the right to know when and where we will receive our money. My mom went back in today to talk to the owner, and the owner handed my mom the check we were waiting for, yet had the audacity to say that my mom "harassed" her sister (the woman who was "helping" us). I am really sad that after all of these years, I will no longer be a customer at Main Street Rags. Not only has their customer service taken a nose dive (with the exception of Trish who has always been so wonderful), their prices have gone up, and inventory decreased. read more

So weird normally I don't write bad reviews but I went in here just to check it out, and the girl behind the counter is having a conversation with another person about how she doesn't support transgenders. I don't think it was appropriate to talk about opinions at work. It made me feel very uncomfortable and I wouldn't want to support a store who doesn't support other humans beings. Keep your opinion to yourself because it made me feel very uncomfortable shopping. read more

Great prices and amazing selection. Will be coming back anytime in the area!!!!!!!!!!!

I would never take my clothings to this place for consigment. The store sold two of my clothings and accessories. I was told they did not issue a check until a month later, which was fine. I waited , nothing came. I called the store and was told I had to wait for the next month cycle to come around because nobody put in a the paper work.. I waited and waited. The next couple of months came , I called again and was told, yes, it was coming in two weeks. Two weeks went by, again nothing came. I called the store, the woman at the store told me that she checked the computer and looked like the check was in the work . I waited and waited and waited. It took the store almost 4 months before they sent me the check finally. I have never run into this type of situation like this before. And this is the worst that I encountered. read more

I try to patronize local businesses but I will NEVER CONSIGN here again. My clothes sold in May 2019 and I was not paid until February 2020. I had called and stopped in many times asking to be paid. I asked several times for the owner to call me and she never did. I was told the store was having financial difficulties but since they already collected the money, they should have had the mo way to pay me. Very unfortunate experience. read more

One of the better consignment stores in the East Bay. Not as funky and over-the-top kind of fashion that you'll find at Crossroads, but if you do a little digging, I'm sure you'll find some hidden treasures. Very well kept, staff is totally friendly, and store is well organized. read more

This place is in a very busy area. So you have to park at the parking garages since it's so busy. It's a small store. Very well organized. The things I saw here were ok but it was very highly priced in my opinion. They were trying to sell for 1/2 the price of the original purchase. If it's used it should be less. It was ok but I rather buy online it seems to be cheaper. The quality was pretty good. read more

Terrible business model! They take your consignment items then do not pay you. They have owed me more than $100 for months. I went in, I called numerous times, the owner is never available. It's basically fraudulent. Don't patronize this so called business! read more

I guess consigning is a womens thing I really dont get it. Waste of time. My jacket was returned smelling like pest repellent that infiltrates the entire stinky moldy space. Cant wash it so took days of airing out so its functional. My wife warned me they kept her purse without returning it or providing monetary payment saying its lost and arguing. Tried to not return it to her then made an excuse. Walked in and saw a call log behind the counter of people asking to be paid for months. lOVE the warning on the website that they dont work for you so be kind. Bad business practice. Bad attitude owner. read more

Thank you Main St. Rags for sending me my check! It was obviously extremely unprofessionally late, and I felt I had to guilt trip/harass you for it, but I appreciate your following up with me. Best luck. read more

Let me start by saying that I never even made it to the store. And NOT because I have a poor sense of direction. I refuse (REFUSE!) to consign pretty much brand spankin new dresses (expensive...reference the tags still attached!!!) at a place with blatantly rude customer service. Really ironic considering the setup...i.e. HELLO you work in a consignment store in Walnut Creek! Come back to reality, employees. Lose the snooty attitude. I would think the workers here would be a lot warmer on the phone to folks who call since they--in theory--want folks to come to the store to consign expensive items and buy stuff (you know...pretty much the whole basis of consigning and retail in general). Just seems like a smart business practice. Miss Ice Queen 2011 convinced me that I should take my business elsewhere. Thanks for saving me the gas money! Watch out for falling icicles if you actually make it to the store.... read more

Designer clothes have a very short shelf life in the Real Closets of Walnut Creek, it seems. Main Street Rags has a prime collection of still-totally fashionable rags that need a good home. The prices aren't jaw-dropping steals, as the owner is very familiar with the brand names she's dealing. But, for example, you may stumble upon a pair of retro-patterned, tailored shorts with the $56 J Crew tag still on them, and only pay $18. Score! The store is organized by color, and they have plenty of spacious dressing rooms. Overall, a very well-kept consignment shop. When I'm trying NOT to spend money, I don't let myself come here. Otherwise, I always find something that wants to come home with me. read more

I consigned in August and some in Sept and still don't have a pay out. I was told that they are short on cash but I wonder how long I should wait until I can better business bureau or NBC investigate.....disappointed! read more

consigner beware. Still waiting on a check for something consigned last summer. Last two times I came in they said something about the business going under and they needed all the money to keep it afloat. It's been a year still no check. read more

I have to give Main Street Rags 5 stars because I LOVE LOVE LOVE their selection, and I always come out laden with bags. Maybe I've just been lucky, but I can't get enough of this place. Also, the stuff is neatly hung up too, unlike the place across the street which is in too much disarray for me to function. Now...the service is, well, lousy. I live about 25 minutes from the place, so when I want to plan a week night trip, I go into work early so I can leave early, and usually can make it there by 5. They close at 6 on weeknights. They don't usually greet you at all, but especially not an hour before closing. Like clockwork, I swear I could set my watch to them, at 5:45 they say in their little snippy voices, "Ladies we will be closing in 15 minutes," and then they call the local bar to order their happy hour martinis so they won't have to pay full price when they get there. I asked them about consigning my clothes, and if I could have them look at them before I go through the work of putting them all on hangers and transporting them. I got a real frosty reply to the effect of "Well, what EXACTLY do you have?" and "You know we only take clothing that's less than 2 seasons, right?" Long story short, love the store, I always find things, the prices are great. But...don't count on any level of customer service when you get there. Oh, one more note re: parking, easiest thing to do is continue on No. Main past the store and head down to the Broadway Plaza free parking garage next to Crate and Barrel. That will only put you about 2 blocks away. Happy shopping, ladies! read more

Look in the dictionary under "hit/miss" ... this place defines it. I have found some really nice items here ... but still, almost never want to go into the store. Why? The absolute worst customer service in the entire city. I guess you really only notice it when it's time to pay for your finds (for example, a BCBG top exactly like one I had bought at an outlet but about 1/2 the cost - of the OUTLET price) ... but that is when I generally wish I hadn't found anything at all. I've had to ask, after standing in front of their counter with my arms full for 5 minutes, "Um could I pay for these .. ???" Something wrong with this picture. On one occasion, I was being ignored in favor of a woman in her 50's who evidently was worth both salespeoples' undivided attention. They were pulling out items for her to try on and everything. Huh, that must be nice! As far as the stock goes, it's definitely spotty. They depend on people consigning items, so obviously they can't have too much control over their stock, but still - there will be days I can't find a single thing appropriate for those of us under the age of 45, and then the next week somebody will show me the cutest bargain they just found ... but again, it's almost easier not to find anything, then you don't have to deal with the horrible service. So I don't know, maybe you have to shop here for at least 5 years before the staff deigns to notice you. All I know is, I'm not sure the cheap, fantastic finds stuffed into sweaty-smelling used shopping bags are worth the overall hassle. read more

I stopped in after getting my nails done around the corner. Thought I'd give it a try. It was empty on a Saturday and had 4 staff onsite. I don't get the layout at all. It's organized by color, not by size or style. I hated wasting my time looking through an ivory section of sweaters, seeing something I liked but, oh wait, it's too small. Very frustrating. Even the shoes are not organized by size. DUH. I'm sure I stayed there over an hour because of this system, but maybe that's the point...so you stick around longer and are forced to browse through every rack. IDK. I found over half the clothes old looking, stretched out and sad looking. I tried on 4 things and purchased one item. The prices seemed fair to high for consignment. I didn't pull anything that was designer brand, so I expected lower prices. I tried on a few shoes and got a pair of new black glittery sandals for the holidays. Apparantly they were on sale, but how was I to know? Need to Improve: Merchandising, displays, staff conversations/complaining, organize shoes & clothes by size Even S/M/L would be better than what they do now! Up the friendly factor. Not one of the four staff said a word or looked in my direction the entire time I was there. When I approached the counter to make a purchase, I wasn't addressed by either of the two mature women behind the counter. It was very confusing if anyone would ring me up. Works for Me: Large selection, good parking, lots of other nice friendly shops in the neighborhood to spend my $$ at. read more

I used to sell on Ebay and have my own store, but I no longer have the time for that. Took a bin of clothing down to try this place out. While they didn't accept much, keep in mind that they have over 12,000 consignors, and no one is going to buy plain-Jane clothing in downtown Walnut Creek. S They accept up to size 1X because there isn't too much demand there for plus size. Understandable. They accepted 5-6 pieces about a week ago, and several have sold already. So, 5 stars for quick turnaround. It's pretty effortless, really. Yes, they are picky so don't waste your time or theirs bringing in a bunch of old stuff or anything that is not suitable for the season, as in up-to-the-minute style, color, and age of the clothing. Bring HANGERS. In a nutshell: easy, fast, easy money (50/50 split), friendly and knowledgeable staff. Cons: none really, as long as you go in there knowing what to expect. Bring in your Chico's, Coldwater Creek, Lilly Pulitzer and other mid range to upscale labels. Keep your Basic Editions, Faded Glory, and teenybopper mall brands or take them to Goodwill. Happy Consigning! read more

DO NOT CONSIGN WITH THIS STORE. I've been fighting for my money for 9 months. They also "accidentally donated" the clothes that were to be held for me to pick up. The new owner is a crook.! Every time I call, she is "on vacation" and will call me back ... but of course no-one ever does. Today I called and "Hailey" told me that she couldn't help me with the money I was owed, and that the store manager and owner were both on vacation. She said she was not allowed to give out their names, nor say when they would be back. So ... you can see this store is a scam that should be closed down, and the owner needs to be put in jail. Read all the other recent reviews - this is happening to everyone who has consigned here. read more

DO NOT CONSIGN AT THIS SHOP ! YOU WILL NOT BE PAID unless you're prepared to camp out at MSR for as long as it takes. This is not the Main Street Rags you remember from years past. Apparently it changed hands a year or so ago and the new owners all but stopped paying consigners. While you're here on YELP, sort reviews by "Newest First" and you'll see a litany of similar tales. I'd be reluctant to buy at MSR as well, as it feels like buying stolen goods. Is this the Consignment Shop version of a Ponzi Scheme? read more

Went here for the first time and my husband and I both found something we love. Bonus: both items were on sale! Cute store with nice selection of clothes, shoes and accessories. read more