I have had mixed experiences at this Old Navy. Coming from Denver the selection down here seems to…read morebe a lot more limited, which is the main thing I've noticed. I am one of those people who needs to try on the clothes I'm going to buy because depending on the store I'm at my size can vary somewhat dramatically. A few times I have received a coupon for a discount, however when I try to apply the discount at the register, I guess I should learn that I need to read the fine print. The discount is only available online and they won't honor it in the store. The interesting thing here is you can buy it online and then pick it up in the store. What a pain in the butt. This is a big problem in today's world and Old Navy corporate is doing a disservice to their stores. I spent many many years working in corporate retail and this is absolutely an example of the worst business practices out there. So on this day, after I found out they wouldn't apply the discount at the register, I tried to pull the pants up online and buy them in the parking lot so that I could go back in and pick them up without having to drive all the way back. 20 minutes later, after searching for them online and having bad cell reception in the area, the Old Navy site said that they didn't have the pants available in the store. Not true since I almost JUST purchased them. I went back in and asked to speak to the manager. She was extremely helpful. First, as far as trying to find my pants (lost in the store in the 20 minutes I was in the parking lot trying to deal with this problem), since they were no longer behind the cash register, and second, in giving me the discount that was online since they had the pants in the store. So, while it's a frustrating experience, I understand that it's not necessarily the stores fault. The manager deserves a five star for solving the problem.

THEY DO NOT MATCH THEIR OWN PRICES FROM THEIR WEBSITE. Went to buy some leggings that were listed…read moreon sale clear as day online, but in-store they would only charge full price. The employee said it might've been online-only. Nothing online said this. In fact it said if I ordered now I could pick-up at that very store. So it was a difference between being rung up at the cash register or ordering online and showing them my order? Makes no sense. Didn't want to give them my business at that point so I left. Hadn't been in an Old Navy in years and I see I'm not missing out. Poor business practices.

This store never makes any sense. They are selling clothing from Rue 21 circa 2007, but wouldn't…read morebuy my skims set? Also told me they would take 10-20 minutes and took 45 minutes. Workers were nice enough but I have doubts of their fashion knowledge. Also paid me $33 for a new pair of timberland boots, 2 brand new Zara tops and a pair of camo cargo pants... Unfortunately the negative hype surrounding this store is true. I would suggest selling things on Facebook marketplace instead. Buying wise, clothes are either outdated or overpriced. SHEIN heels for $12? They are cheaper on SHEIN.

I got great jeans! 2 belts! Total 3 pairs of pants and a fucking couple belts for like $26…read moredollars!!