Bailey - blonde lady with a rainbow tree tattoo on her right arm (left if you're looking at her…read moredirectly). Rude as hell from the moment I walked in. Super taken back. There was this other guy working super nice.

Worst customer service ever. I bought a pair of Coleman hiking boots, and extra cushion inserts…read more FIRST time I wore them walking around the house, one of the cloth liners on the Coleman inserts starting peeling up. It would wrinkle, and likely continue peeking up, so I went to the store to exchange them for another pair or just the insert out of another pair. They didn't have the same size, and neither did the other store that the associate Adam called. He said it would take 2 weeks to order them from corporate. I offered that he 'exchange' mine for the size 10s, I keep my 9.5s and i'll trim it's insert to fit, to which he said he couldn't possibly do that. Then I said order them from corporate, to which he said he couldn't do that either. It was all with some attitude as well. I've worked retail, I know there are lots more things that *can* be done, but he simply chose to do nothing. And now I go online, and they are available to order from the website, meaning they ARE available and again - he simply chose not to do anything. AWFUL customer service. I will not be returning to that store or any BIG 5 again.

ABSOLUTELY AMAZING SERVICE HOLY MOLY... IM A BEGINNER SNOWBOARDER AND DIDNT WANT TO PAY FOR A NEW…read moreBOARD AND ALL THAT WITHOUT KNOWLEDGE AND LET ME TELL YOU THESE GUYS KNOW THEIR STUFF!! I got a Burton LTR series which is a great beginner board for 175 in all WITH bindings! You wanna talk about value that's value right there... I got boots which sure weren't the best but they definitely got me thru my first few weeks. They then proceeded to get me the whole bundle for $250 with tax!.... Thanks Geronimo They also helped with setting it up for me! I will be shopping here again, this board has even gotten me down blues and greens with ease to where people are surprised I've only been riding for 9 weeks now or so!!

Cody was the best, good prices. They were very nice and helpful, my mom knew nothing about skies,…read moreand now she knows so much about skies

I brought in my older Mountain Bike for an upgrade of brakes. I asked if I needed a tune up as…read morewell. After a quick inspection the gentleman said a full tune-up was not required, that he would tighten up the headset for no additional charge. Friendly and very knowledgable staff. Super reasonably priced too!

Mountain Equipment Recyclers is a new & used outdoor sporting goods store that rocks. The…read moreemployees are super chill and very helpful. The store also purchases your old gear. They sell everything from bicycles to climbing gear to shoes to backpacking goodies. The raddest part about shopping here is that the proceeds from Mountain Equipment Recyclers is that their proceeds benefit three local non-profits. SWING BY AND CHECK THEM OUT!

Great store. It's a throw-back to before on-line shopping when you could get expertise on products,…read moregood product lines and decent prices. Brie (sp?) was very personable and welcoming. Caroline knew her stuff on hiking boots. She and Savannah helped an old dude find the right boots for what I needed. I've been out of the market for several years and needed to know what's new. They know because they do it! They gave me pros and cons, made sure the fit was there. I decided on some Danners. Love them. Thanks guys. Always go local.....it's worth it. Bob from Alabama

Good vibe, knowledgeable staff. Good experience. I'll be back. Just stopped in to check them…read moreout and they they knew their stuff

Sportsman's Warehouse deceptively scanned, copied and sold my DL info when buying ammo. Today I was…read moretold that my personal data has been stolen and is or sale on the internet on 52 data sights. As I recall, the sales rep was cautiously watching my reaction, when he scanned and stole my information. Sportsman policy is to never asked for the customer's info, just steal it. I thought scanning my info was another violation of my constitutional rights by the state. But the state does not require copied or reported data, just a visually confirmation of the buyer's age. I will never set a foot in that store again!

One of the only retailers in town that have the target ammunition we use. Clean store and good…read morecustomer service.

While this REI is a bit small, the store itself is wonderful. The selection is bigger than you'd…read moreassume. Everyone I encountered was friendly. I actually came here to get some ideas for hiking pants I want for Christmas and am so glad I did, I got one added to my list! We aren't online shopping this year so it's perfect!

I've been a member for awhile. This location is good. It might not stock everything but the sales…read morepeople are nice.

Store Manager, Justin is to notch! When we were first considering a pedal kayak, Justin took his…read moretime and explained various options to us. Identifying the pro's and con's of the various manufacturers and models (some of which the store did not even carry!). Extremely open and he never wavered from his bottom line objective of customer satisfaction. His expertise and love of the activity was ever present. He even took a phone/video call when we found a used one for sale. It needed some work. After we purchased, he did an AMAZING job on the repair done with skill and unmatched attention to detail. Thank you, Justin. You are truly the best!

I was concerned that I would not be able to transport and launch the kayak all by myself, but Neil…read morewas terrific. They have everything you could possibly need at this location. He showed me how to safely secure it to the top of my car and I had a beautiful day on Quail Lake. Thank you!

Genuine!!!! The real deal lower prices. They have real deal and prices much less than othersread more

Store hours say 10 on Sundays but they were not open. No note on the door. The one time I have been…read moreto this store before they were rude. Every other 511 has been great. Replace management here. Maybe it will get better.

KARBO!!! This man made our experience touring with a group absolutely amazing. It was so obvious…read morethat he got as much joy out of fishing himself as he did helping. What more could you ask for hem a genuine, friendly and kind person teaching you about his first love - fishing. Incredible experience fly fishing in this breathtaking and beautiful place. We couldn't have asked for a better guide or experience then with Angler's Covey. Highly recommend them for both first-timers and experienced fisherman looking to learn the ropes about a new area (i.e. I was a first-timer and I had a fisherman from MN also in my group). Karbo was patient and very experienced in his trade. He knew the best spots and the flies that would get the fish biting! I couldn't believe how much fun I had. I hope to get the opportunity to go back again.

Best guides and kind employees who know their stuff and aren't pretentious about it. Greg was…read morewonderful with our daughter a couple of years back and we stop here every trip.

The employees have been great here but now that Jared is at this store I will not go here anymore…read more Jared was at the south store and run off many employees and customers. He was very rude to me on several occasions at the south store so I started going to the north one. Back to the south store I go just because this rude incompetent person is at the north store.

I came here today for grand opening of this new location. I needed several things. ROB helped me…read morefind everything and also knew a lot about the products, he was awesome, walked me to all the isles to find my items and had great advise and recommendations for me. I ended up with way more stuff than I needed but it was all worth it and at check out they threw in a free Colorado T-Shirt, yay