Not really as fantastic as people make it out to be .Don't bother. I walked in to the back to…read morebrowse and came upon an employee playing with a gun swinging it around like a toy behind the counter.

Bad customer service. Charged me $50 for finger prints that they already had on file.read more

The staff are amazing. The go above and beyond to make the customers have a smooth and easy…read moreexperience and if there is a hiccup they work extremely hard to get the issue resolved and provide information for the customers

Worst experience I have ever had in a gun shop. Jackie at the front desk has a serious attitude…read moreproblem and lack of customer service. I will be telling everyone I know to not shop here. You're only as strong as your weakest link. Fellas in the back are great, but Jackie's attitude takes away from all of that. I even watched a customer leave and politely told her to have a nice day etc and she couldn't even be bothered to give that customer a thank you or goodbye. Unreal. UPDATE: response from the owner shows a lack of accountability. Not once did I have any negative interactions with anyone else but her. You can go on and on and make up lies but there are multiple reviews similar to mine stating she has a terrible attitude. You will not get any of my money and every single person I come in to contact with who shoots will know about this. Fail response and fail business. Take your money elsewhere people

Rich is my go-to guy for any firearms related transfer. If you are in Colorado Springs, or even…read moreclose, use him, I promise you will not be disappointed. I've sent firearms, sold firearms and received firearms through him, never an issue. I recommend. Michael P.

My nephew was sending a shotgun to me from Colorado to Florida. The GunOutlet was right on top of…read moreit. Not so with the receiving store. First they dropped the ball and didn't send their license number and other information. I finally had to go to the store and see what happened to my request. THEY finally sent it weeks after my original contact with them. Instead of a 7-10 day turn around, it took over five weeks. Kathy at The Gun Outlet followed up and made this happen. I want to sincerely thank her for her professionalism!

Love the indoor play place for kids, the cafe for food and of course the selection …read more Great place!

**WARNING** Monitor Your Purchas History!!! I give this…read morewarning, but even if your purchase history is not correct, they won't fix it unless you report to their customer service desk with information from their website and stand in front of them. I recently purchased a firearm from the Colorado Springs Scheels. While waiting for the Colorado Democrat's "cool down" period to pass, I decided I would register for a Scheels online account to track my purchases. After creating an account, I noticed it actually had all my purchase history, likely from using the same email for digital receipts on previous purchases. While looking at my purchase history, I noticed the firearm I purchased, but then noticed a second firearm purchased 1 minute later... Yet, I only purchased one firearm. The website shows receipts for all the purchases. The receipt for the firearm I purchased shows "Customer: Default Scheels" in place of my name. Yet the receipt for the firearm I DID NOT PURCHASE shows "Customer: James Parker" and shows it being purchased using two separate cards (a VISA and a MasterCard) - and using my name on the receipt. Additionally, I confirmed they offer a 5% discount for miliary veterans. I showed my veteran ID and then paid the total. Looking at my receipt, the veteran discount was not applied to my purchase... Yet, when I look at "my" other receipt, for the firearm I DID NOT PURCHASE, it shows Scheels applied the veteran discount to this mysterious second firearm sale using my name and account information and then applying a "Tax Exempt" ID number that I have never seen once in my life. I am not sure if who's information they used for the background check, they say I don't need a new background check to purchase another weapon as long as it's within 30 days... If this is malicious, it would make sense this next sale happened one minute later before a legitimate customer came to the counter. I'm not sure who they will be handing this other, paid for, firearm to - I just hope and pray it's not someone with bad intentions. When I called the store and asked to speak to a manager, I was transferred to Kevin. Kevin says this is beyond anything he can handle and that he would require me to return to the store in person to provide them with proof and documentation. After explaining to Kevin that all my documentation is from THEIR website, he still insisted I will have to bring the documentation from their website to their store for them to address in person. I used to think firearms sales transactions require strict record accuracy... until I purchased a firearm at Scheels. But at a minimum, customers should be able to trust that their information is protected and handled appropriately -- especially when it involves firearm transactions. I would highly recommend purchasing your firearms from a ligament firearms dealer before trusting a retail zombie like Scheels for your firearms purchase.

Two years ago my wife and I bought a gun mostly for protection and somewhat recreational. I was…read morenot a fan of this particular gun and wanted something smaller. So what do you do with a gun you don't want?? You sell it responsibly. Having no idea how to sell a gun but knowing I have seen a million pawn shops in our area that say "we buy guns" I figured I'd start with my trusty Yelp search. SDS popped up with fantastic reviews and then remembered that I had driven by it a million times. So after brunch on a Saturday we stopped in. Right inside the door there is a register to your right where they clear all incoming firearms to ensure they're not loaded. Don't be a dick and just walk past this guy! This is also the guy that will help you with all that you need to know and point you in the right direction. This day it happened to be Anthony aka Espo, very nice guy! He was very helpful, nonjudgmental, and clearly a multitasker as he was helping another gentleman along side of us. We sold our 9mm for a what I thought was a very fair price. He priced the ammo we had but a guy next to us offered more for it and clearly we couldn't do anything with it since we had just sold the gun so, deals all around that day! Anthony was very entertaining and a great conversationalist which was nice since I was clearly uncomfortable in a gun store and not really liking guns! Anywho, like I said, they have a very nice selection and some gorgeous safes and beautiful leather concealed carry purses too! When we're ready to buy again, this is where we'll go!

The associates are all rude ass holes that have their heads up their own ass. First guy on the…read morephone should do sprint drills because he sounds morbidly obese. They sold me a revolver out of time online and then blames me for the damage it already had. Very unprofessional. It was like dealing with pot head teenagers.

Knowledgeable and helpful familiarizing me on type of firearm to consider! They offer others…read morehelpful services to get better acquainted with your firearms

Response to Chad. No I understand completely on how a business works. I run a small business so no…read moreneed to condescend to me about how businesses operate. You obviously did not fully read or understand my review which was three stars, neutral, not bad, that can change. Simple, if you don't want reviews where people call you out on your high prices adjust your prices to be more competitive. Ever hear the phrase "you get more flies with honey than with vinegar"? Being rude to people that leave you a bad review, condescend or insult them is not the way to go about it, this isn't twitter. Maybe you should leave the public relations to someone else because you are terrible at it. '

Huge variety of items. Had everything I wanted and received merchandise very quickly. It was…read morejust as described. Very satisfied!

From the owner: Open by appointment..Military surplus Ammo cans are air and water tight great for rafters,…read moregeocaching , storing your silver coins and of course ammo and what ever you wish to store long term in a sealed container 10 sizes available to fit 22's to rifles I live a few blocks from storage yard so if I am open by appointment 719-314-9518 thx rick later times can be made on occasion

Papa-J's Gunsmithing is a professional thru and thru! And an absolute craftsman...entrusted him to…read morefix an old heirloom that was damaged in a robbery....turned out fantastic!

Outstanding customer service! You can tell Chris doesn't just do this for the money and that he…read moregenuinely loves what he does. It's great being able to talk to the man who'll actually be working on your firearm, no chance of miscommunication which would be a nightmare when it involves your firearm. I had my shotgun barrel cut and gas ported and had the magazine tube cerakoted. Everything came out better than I could have imagined! This is now my number one shop for all my Gunsmithing and Repairing needs!