I really wanted this transaction to go smoothly, but unfortunately my experience with Spartan…read moreDefense was disappointing. Communication was by far the biggest issue. Emails often went unanswered, and it was extremely difficult to reach anyone by phone. When you're purchasing a high-end firearm, clear and timely communication should be a priority. I placed a very expensive firearm on layaway, but encountered several issues throughout the process just because I paid with different cards to spread the cost. I am currently still waiting for the refund to be processed. I'm not questioning the products they sell, but the customer service and communication fell well below my expectations for a transaction of this value. I sincerely hope they improve their responsiveness and make the process easier for future customers.

From the transfer at the gun show to the pick up, and lack of knowledge from some of the roughly…read moretrained workers here I'm thankful they only got a transfer fee out of me. Never want to experience this place again. Shame too, we came into the experience with open arms.

Worst experience I have ever had in a gun shop. Jackie at the front desk has a serious attitude…read moreproblem and lack of customer service. I will be telling everyone I know to not shop here. You're only as strong as your weakest link. Fellas in the back are great, but Jackie's attitude takes away from all of that. I even watched a customer leave and politely told her to have a nice day etc and she couldn't even be bothered to give that customer a thank you or goodbye. Unreal. UPDATE: response from the owner shows a lack of accountability. Not once did I have any negative interactions with anyone else but her. You can go on and on and make up lies but there are multiple reviews similar to mine stating she has a terrible attitude. You will not get any of my money and every single person I come in to contact with who shoots will know about this. Fail response and fail business. Take your money elsewhere people

Ordered a shotgun online and had it sent here. Ended up spending quite a bit to get it transferred…read moreover to me. Just some simple paperwork and a 3 day wait but was charged $34. Ugh! Still, all in all a pretty simple process. Spot is a bit hard to find, but the service was friendly enough. Parking is a small private lot at the end of a dead end. Overall, I would have my weapon shipped here again. Just wish the price wasn't so high for a simple transfer.

Rich is my go-to guy for any firearms related transfer. If you are in Colorado Springs, or even…read moreclose, use him, I promise you will not be disappointed. I've sent firearms, sold firearms and received firearms through him, never an issue. I recommend. Michael P.

My nephew was sending a shotgun to me from Colorado to Florida. The GunOutlet was right on top of…read moreit. Not so with the receiving store. First they dropped the ball and didn't send their license number and other information. I finally had to go to the store and see what happened to my request. THEY finally sent it weeks after my original contact with them. Instead of a 7-10 day turn around, it took over five weeks. Kathy at The Gun Outlet followed up and made this happen. I want to sincerely thank her for her professionalism!

As an east coast resident, words cannot convey how cool this place is. I literally could stop right…read morethere and my review would be over, but Yelp likes whole essays about shtuff. I've been to a lot of places around the globe. More than most people my age could ever hope for, but this place is new to me. In my one visit to this store I rode a Ferris wheel, played bowling, and browsed the largest arsenal of firearms I've ever seen. That alone made my day, but I'm not done yet. This place has more bikes and skateboards than Alpine Ski Shop. Their camping section is larger than Dick's and Cabela's combined. The clothing department is chock full of everything that one would want to pull over their skin. I haven't even mentioned that their prices are average to cheap! Heck, even the employees are kind and helpful!There's literally nothing I can complain about, because I've never experienced anything that compares to Scheels. I literally cried when I walked into this place, because it fulfilled everything my hopes and dreams could possibly muster. I love being critical to mega corporations, and I thought they might have a fascist CEO or something, but that's where it really gets crazy. Scheels is 100% employee owned, meaning DEMOCRACY BABY!!! I barely edited this review, so if you see something weird, I honestly don't care. Moral of the story is that I'm flabbergasted beyond belief.

OMG they have everything. If you need anything sports…read morerelated or not, checkout Scheels. We are visiting from New Mexico and stopped by Scheels. Our son went to one in Pittsburgh and said it was a megastore. He was not kidding. Any sport related product you may need, they have it. Equipment clothes shoes accessories. Everything. They have products at the higher end as well as more midrange. Prices are appropriate. We talked to several staff in different areas and all were extremely helpful. Don't forgot check out the arcade, cafe, candy shop, bowling alley, shooting gallery, aquarium and Farris wheel. It's a family adventure

Two years ago my wife and I bought a gun mostly for protection and somewhat recreational. I was…read morenot a fan of this particular gun and wanted something smaller. So what do you do with a gun you don't want?? You sell it responsibly. Having no idea how to sell a gun but knowing I have seen a million pawn shops in our area that say "we buy guns" I figured I'd start with my trusty Yelp search. SDS popped up with fantastic reviews and then remembered that I had driven by it a million times. So after brunch on a Saturday we stopped in. Right inside the door there is a register to your right where they clear all incoming firearms to ensure they're not loaded. Don't be a dick and just walk past this guy! This is also the guy that will help you with all that you need to know and point you in the right direction. This day it happened to be Anthony aka Espo, very nice guy! He was very helpful, nonjudgmental, and clearly a multitasker as he was helping another gentleman along side of us. We sold our 9mm for a what I thought was a very fair price. He priced the ammo we had but a guy next to us offered more for it and clearly we couldn't do anything with it since we had just sold the gun so, deals all around that day! Anthony was very entertaining and a great conversationalist which was nice since I was clearly uncomfortable in a gun store and not really liking guns! Anywho, like I said, they have a very nice selection and some gorgeous safes and beautiful leather concealed carry purses too! When we're ready to buy again, this is where we'll go!

The associates are all rude ass holes that have their heads up their own ass. First guy on the…read morephone should do sprint drills because he sounds morbidly obese. They sold me a revolver out of time online and then blames me for the damage it already had. Very unprofessional. It was like dealing with pot head teenagers.

Matt, Lucas, and Forrest are friendly and helpful all the time. Even during busy hours they try…read moretheir best to be available to anyone needing help or suggestions. They are competitive with prices and the customer service is worth every penny spent with them. Lucas especially is a kind hearted approachable fellow. Unlike Olive Garden, when you're here, you're family.

Response to Chad. No I understand completely on how a business works. I run a small business so no…read moreneed to condescend to me about how businesses operate. You obviously did not fully read or understand my review which was three stars, neutral, not bad, that can change. Simple, if you don't want reviews where people call you out on your high prices adjust your prices to be more competitive. Ever hear the phrase "you get more flies with honey than with vinegar"? Being rude to people that leave you a bad review, condescend or insult them is not the way to go about it, this isn't twitter. Maybe you should leave the public relations to someone else because you are terrible at it. '

Huge variety of items. Had everything I wanted and received merchandise very quickly. It was…read morejust as described. Very satisfied!

From the owner: Open by appointment..Military surplus Ammo cans are air and water tight great for rafters,…read moregeocaching , storing your silver coins and of course ammo and what ever you wish to store long term in a sealed container 10 sizes available to fit 22's to rifles I live a few blocks from storage yard so if I am open by appointment 719-314-9518 thx rick later times can be made on occasion

Papa-J's Gunsmithing is a professional thru and thru! And an absolute craftsman...entrusted him to…read morefix an old heirloom that was damaged in a robbery....turned out fantastic!

Outstanding customer service! You can tell Chris doesn't just do this for the money and that he…read moregenuinely loves what he does. It's great being able to talk to the man who'll actually be working on your firearm, no chance of miscommunication which would be a nightmare when it involves your firearm. I had my shotgun barrel cut and gas ported and had the magazine tube cerakoted. Everything came out better than I could have imagined! This is now my number one shop for all my Gunsmithing and Repairing needs!