I was looking for a rifle that was out of stock everywhere, but Big R had them. They were exceedingly friendly and had all the ammo on my wish list (WHAT??). TBH, I didn't even know this store existed. Try them out. read more

We like this store a lot, the staff are always great, the location is convenient and they always seem to have the items we are looking for. read more

Big R Stores - Back counter - Department Stores Near Me - Colorado Springs, Colorado

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We were looking for a chicken coop. We found the one that we wanted and only available at Big R. There was not one available in Santa Fe and the coop is not available for shipping, so we had to call different Big R's to find one. After many calls, we found one still in the box. We had to make many calls to get approval for the coop to be transferred to Santa Fe. We picked up the box last week and the box was damaged, badly, that items are damaged and missing. We did get a discount, but we are very disappointed and dissatisfied with Big R. When the customer has to hunt down an item, call to get approval for a transfer and then the item is damaged. We will not be doing business with Big R anymore. read more

Big R Stores - Department Stores Near Me - Colorado Springs, Colorado

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Big thanks to Stacy Clark for always having a good smile helping hand even when she has no help with a line out the door. Shows my dog an I great customer service every time we come in. The blonde manager lady is very rude she's always yelling and being disrespectful to her while other employees just stand around read more

The chicks are back!! The employee said they get a new shipment of them each week. When we visited yesterday, they had different variety of chickens plus turkey babies, so adorable! The staff was cleaning up their bins and giving them fresh straw/food/water. We actually visited for the men's work pants since my husband keeps tearing his brand new pants at work. We found some wranglers that were labeled "technician" that weren't too heavy like most of the pants there. Hubby said he gets too hot and weighed down wearing them, although I'd love for him to have that extra protection (I'm just the wife, can't tell him anything am I right?!). We'll see how these hold up. We also wanted a flannel shirt but these were fleece-lined, again to hot for use in Texas. That's okay, we can hit up Cabelas when we get back home to the dirty south. The staff were great, we ended up standing in a long checkout line but it moved quickly. If you have feed or farming needs, hit up Big R! read more

Service, selection, value & customer service are the most important to me to continue shopping as frequently at the Big R in Fountain Colorado. I have shopped at this location for the last 10 plus years. I have not ever been disappointed with the service provided even on the most demanding of my days. All of the employees have gone above and beyond to meet my needs and requirements each and every time I shop which is weekly if not twice a week. I have gotten to be able to greet each employee by their first name. Not a single one has ever been unpleasant, rude, or dismissive of me. I find the selection to be better than most box stores. The prices are commensurate with other stores in this niche when it comes to feed, western wear or work clothing, hardware or sporting goods. The variety meets with my approval all year round. Even special orders are delivered within reasonable time frames and pricing. I just cannot say enough when it comes to the Big R store and its emlpoyees in Fountain Colorado. A five star shopping experience! read more

I'm not going to rate Big R some stores are better than others. My problem is your recent flyer for your sale July 20th through July 24th 2023. Your add only has prices on a very few items. The rest is 20% off 10% off 25% off. I personally would like to see the price. I'm not going to make a trip to Big R for a sale if I don't know the sale price. In my opinion whomever designed this flyer needs to go back to school. read more

Called Store to see if they had a senior discount, I was told the 2nd Tuesday of each month they offer 10% off for seniors. Well I planned my hour drive fir the 2nd Tuesday, Bought 2 feed tubs costing $220, expecting to have a $22 discount -wrong!!!! The discount was a little over $8. When I inquired, the lady was very snarky & just laughed saying the discount is "up to %10". Additionally both employees I dealt with were far from helpful & borderline rude. read more

We buy a particular brand of dog food that is sold here so we go fairly often and every time the staff is friendly and helpful. The reason why I choose not to give 5 stars is because unfortunately the dog food we buy is often out of stock and we have to come back a few times to finally get out brand. I know these times are weird and all so we don't make a huge fuse but at times it can be very frustrating especially because it happens often. I would think if a particular brand is always out that they'd make sure to keep it stocked. read more

I have a walking disability that causes my shoes to squeak from now and then to most times, and I had 3 ladies yell at me telling me stop. I had a panic attack because they where yelling to each that "they are going to call that guy". The people here are unconsidered and very disrespectful. read more

I want give a big shoutout to Rich and Francesca in the firearm section. Both being veterans, and exceptionally kind to gun newbie, like myself. Rich is always patient with me, asking a millions of questions, and I usually end up picking up a firearm that I am fully satisfied with. Rich always tell me to do my research and never buy a firearm in impulse. Francesca, helped me with a special rifle I was building and it turned out very well. I am very grateful to both Rich and Francesca. read more

I am a beekeeper and had two late-night bear attacks, so I needed to quickly learn how to install an electric fence. None of the local fencing people could help, the local beekeepers just commiserated, and the internet was full of conflicting information. Frank at Big R gave excellent advice (including telephone support) and helped me purchase the proper equipment. It worked and I feel quite comfortable, so I would recommend Big R for similar needs for beginners. read more

This store has everything and it is very neat and clean. The problem is the prices! I couldn't get over how expensive things were here! I came from an area that has a Rural King and it was a great place to shop for boots and clothes, just about anything but this store is high dollar! If I win the lottery, I'll head in but until then, it was a one time visit. read more

Huge supply and fees store. If you need something for your farm or large parcel of land, they have it for you. I usually go there to get dog food. It is only a few places in town that have the brand I use. The staff is friendly as well. Prices seem reasonable and it is in a good location. Plenty of parking. Check the store hours because they close relatively early compared to Walmart. read more

Has lots of different stuff. Lawn and garden, tack and feed, clothing, boots, sporting, automotive, and more. knowledgeable employees, friendly and helpful. The hubby likes to come here to window shop. read more

Big R Stores - Inside - Department Stores Near Me - Colorado Springs, Colorado

Absolutely terrible! I ordered 30 bags of Uncle Buds Peanuts and they sent them all to me expired. It took me calling them every day for about almost two months to send them back and get a refund. Customer Service is a joke. Don't waste your money here! Horrible experience, never again. read more

I've shopped at big R and tractor supply for years. I run a ranch. This particular big r is not the one to go to, all their feed is busted up into powder and the animals waste it all. Please don't waste your money here, I found a used item the only one left on the shelf. It was a power wire for a sprayer, the wires were frayed and busted open, it was obvious that it was used it was even dirty. I talked to the service rep at the customer service counter and he told me that he would sell it, and that he will not mark down use items. So caution the store also sells used goods. Bad bad bad customer service. read more

Great service. I am a beginning beekeeper and we had a bear visit our hives. We frightened it off but knew he'd be back soon, so I needed an electric fence pronto. I've never done one, but Frank at Big R showed me how to construct one and we purchased the materials. The fence was put up promptly and the bees are now safe, but cold. read more

This is the only place I can get my dogs certain type of dry food. The employees are always nice and helpful.

Great selection of everything...especially western wear. They had all I needed for my post rail fence. Very helpful staff and a fun place to shop. read more

Everyone was very nice. But we came into big r one day and this one worker yelled at us when we weren't even in there for more than a minute. It was very disrespectful towards us even though we have done nothing to disrupt or disrespect their store. We have been in there almost every Monday and Thursday and have never been disrespectful to the store. read more

Went to go buy a trailer. However all the trailers I wanted had damage from people being careless. So I was going to spend more money on a better one. An hour and a half later I was still waiting for the paperwork to be completed. Absolutely no sense of working with a purpose. Ended up walking out because clearly my business wasn't wanted. read more

Bought the Western Wood Products Premium Stove Pellets. More fines than I have ever seen in a single bag of pellets. Wouldn't buy these again. This store is GREAT for hard to find items. read more

The hours are wrong this store closes at 8 was a wasted drive! Store hours need to be updated I wasn't the only person who pulled in think the store would still be open since it was 8pm. read more