I've brought two cars (foreign and domestic) to Longos Auto for repairs over the past 10 years…read more Frank is honest, fair, and cares about his customers. He would stay open late for me when he knew I was taking the train home from the city. I've shown up without an appointment and someone at the shop always takes time to diagnose the problem I am having. My cars are always ready on time after repair and I never need to return to get the same thing fixed more than once. I feel sorry for the person who had money taken from their car. You know this is South Norwalk, right? I've never had anything taken from my car, not loose change, no valuables, no stereo equipment. Be mindful that this garage does not have a secured lot so if you drop off here, use common sense and remove anything you would not want stolen.

Our go to shop, so glad we love this place because it's within walking distance to our apartment…read moreand we drop our cars here all the time. Super fast and friendly service, Frankie the owner is a pleasure to work with, working with Terry is lovely as well and he's an absolute riot. Fair pricing especially considering the speed at which they turn the repairs around. Highly recommend

I brought my car in when it started making a concerning grinding noise on my way back to Mass from…read moreNJ. We ended up needing to stay at a hotel until the morning, and rolled into Chris's at opening. Alex and his team managed to squeeze us in and fixed our problem within an hour, turns out the mechanic that replaced my tires 2 weeks prior had neglected to tighten the lug nuts and my wheel was falling off. By the time we got in, my car only had 2 loose lug nuts preventing my wheel from rolling down the street. Only charged $45 for the repair and saved us from having to spend all day in CT or having to drive home and back! Glad we broke down here and got excellent service!

I brought my 2015 Mercedes-Benz C300 4MATIC to Chris's Auto Repair on Jan 17 2025 for an oil change…read moreand diagnostic for a suspected defunct front axle and oil leak. Two weeks later I was told the timing-chain kit, oil-pump, upper & lower oil-pan gaskets, crank seal, water pump, right motor mount, both front axles, plugs, and "misc. seals." needed to be repaired. The cost estimate was $4,964 . I emphasized that my car was worth less than that at 107K miles and I wanted absolute certainty the repairs would address all the current issues the car was having. I was assured by Alex that the car would be fully repaired and functional without any issues. Immediately after pickup the car began constant misfires and hesitation between 5-25 mph. I gave him the benefit of the doubt (a mistake) and continued to allow their shop to work on rectifying their "repair". I returned it four times over the next month, each time reporting the same stumble. The shop dismissed it, saying their techs "didn't feel it as often." They never road-tested long enough to reproduce the problem. On the fourth return they assured me the transmission was fine after "cleaning corrosion on the harness." 24 hours later, while my pregnant wife was driving to pick up our toddler's birthday cake, the transmission cooler hose blew off, dumping every drop of ATF and stalling the car in traffic. The tow truck driver and two independent mechanics later confirmed that clip failures like this point to careless reassembly, not random bad luck. Back at the shop the story changed: the owner now said the transmission was "no good" and had to be replaced--directly contradicting what he told me the day before the leak. I had to pay out of pocket for a used 2016 4MATIC transmission, six quarts of genuine MB fluid, a filter, and another week without a car. Another $1000 to repair something the shop broke. Funny how that works. After installation the original misfire never changed--300-plus miles later it's exactly the same. Alex's explanation? "The transmission needs to learn; just keep driving." In other words, drive a malfunctioning car so the shop doesn't have to diagnose it. Now I have new problems: loud clanks while braking and turning, a bang when backing out of the driveway, and the car pulling right when braking in a straight line. Alex says "it needs right and left lower control arms ". The same control arms he looked at upon the initial assessment prior to first repair, stating they were worn but still "good". Now they've suddenly failed (another $2K) and insists that has nothing to do with the previous work or the transmission incident. The 6 times it's been back in that shop. Quite the concidence. After five visits, 4 tows (the ANNUAL limit for AAA. Thanks Alex) , two rental cars, and more than $7,000 spent, the vehicle is less safe than when it arrived. When discussing with Alex, he continues to deny accountability. Negligence, shifting stories, and zero accountability--this has been a financial and safety nightmare. If you value your car, your time, or your peace of mind, avoid Chris's Auto Repair. Reference to Reddit thread I created explaining issues. https://www.reddit.com/r/MechanicAdvice/comments/1jm394b/had_5k_worth_of_work_done_on_my_2015_c300_cars/ Overwhelming opinion : Transmission hose incident = proof of improper reassembly. It doesn't just happen 1-2 days later after being "assessed". See you in court

My daughter brought her Nissan to Smitty's due to an oil leak. It seemed to me it could have been a…read morebig problem. They determined it was only a dented oil filter, which was a quick easy fix which reflects on them being an honest reputable business.

One of very few mechanics who opens late. Helped me fix my flat tire quickly and at a very…read morereasonable price. Highly recommended.

Jorden is AWESOME. He is reliable and is not only honest but tries to give you the best deal he…read morecan. I have known him for years and cannot recommend him enough. Sorry the guy below had a bad experience. He should try again.

In the spirit of transparency, our experience with Mobile Mechanic was a couple of years ago…read more We are the type of people who like to find a good honest service provider, and stick with them instead of bouncing around. We found Jordan through his self-advertising on Facebook when he first opened his mobile business. The first maintenance we scheduled on my wife's car went smooth. The convenience of having someone come to us for a service was enticing. After that, it became very difficult get in touch with him to schedule service. He would eventually reply after multiple attempts on our part. The two repair visits he performed for us ended up with one needing to be re-done by him because he used cheaper parts, and the second I had someone else re-do 3 months after because it looked like one of the parts that was supposedly replaced apparently was not replaced at all and failed.

I want to give a heartfelt shout-out to Roger at Marty's Auto Body LLC! I stopped by with a simple…read morequestion about making an appointment, and he went above and beyond by taking the time to fix my damaged sunroof on the spot. If you need a quote or any auto body repairs after an accident, definitely head to Marty's! Much Thanks Sharon

This is the only place I will bring my cars to get worked on. A+ quality work at fair prices. They…read moreare honest and transparent about prices and also what is and what is not worth it to spend money on. They will never recommend you to spend money on something that they wouldn't personally do for their own cars. Detail oriented (they will find damage you missed) and kind. Don't bother going anywhere else: this is the best.

My car started pulling and shaking and making some sketchy noises right before I was about to pack…read moreup and leave for 4th of July weekend. I've never had to get my own car serviced and repaired before so I wanted to know that I was in good hands. I went on facebook and asked the harbor point group what people recommended for auto repair and the great reviews of scottys caught my eye. I called up scottys and they let me know they were booked for the next 2 days (it was the first) but they said to drop it off and that they would do their best to look at it beforehand. sure enough I got a call the next day with a breakdown of what needed to be done. They gave me an estimate which was HALF WHAT THE JEEP DEALER QUOTED US, plus it didnt include some of the nonsensical stuff they suggested to fix that scottys said did not need to be done. ultimately they were able to get everything done before we headed out for vacation. when I went to go pick it up, they had admitted there was a communication error and that it wasnt ready just yet and that it would be another hour or so. I mentioned that I had just took an uber and had a lot of other things to try to work on and to see if they could try to give me an accurate time estimate. the guy there (isaac i think) just handed me a set of keys and said heres a loaner ill call you! that alone made this a 6 star experience! talk about admitting to a mistake and making up for it with phenomenal service. anywho, i know where ill be getting my oil changed moving forward! thank you guys!

Is 0 stars possible?…read more I went to this place by accident after confusing it with universal auto body (who does a solid job by the way), to get my brakes inspected. After telling me they were going to waive the diagnosis fee, they took three hours to diagnose the problem and falsely told me I needed to get multiple different things replaced, costing over $2800. After telling them I was going to try and get a 2nd opinion, they charged me $180+ just for the diagnosis. I am now getting it fixed at another place for less than $1000. These guys are thieves!

Supposedly ran every test the could on my car but couldn't find the problem. Wouldn't watch the…read morevideo of what my car was doing, so he could see since it wouldnt happen when he was in possession of my car. He gets offended when you try to make suggestions. Will talk over you if you don't have a male accompanying you. So Joey from briarwood decided to aggressively call my phone because I left an honest review. The diagnostic that was supposed to be free is all of a sudden $100 because he didn't like my review. I was going to pay him anyway. No big deal. It was never about the money, i just want my car fixed by so called mechanics. Never in your life call my phone talking crazy to me as if you're doing me a favor when I was attempting to support your business. Do not go here people. He's a drama king. Ladies always bring your man here because he's never as brave talking to men. I witnessed it firsthand

A bunch of crooks they take your money,and dont finish the job.took my car for muffler…read morereplacement,took my money they dont put gasket for the connection to catalitic convertor took car back,joy told me i have to pay extra to put the gasket,stay away from this place.

These guys were extremely professional and quick. I brought in my car due to what I thought was an…read morealignment issue. Turns out, that I just needed 4 new tires. Service was excellent. They quickly diagnosed the issue and called me. They didn't not charge me anything as they didn't need fix anything. I will be returning to see them in the future. Great experience.

Honest communication, competitive pricing and excellent work -- European Auto is a car trifecta! My…read moreonly complaint is that it took me 25+ years to finally switch my cars over to them. Keel, don't retire now!!