Quick response. Arrived on Monday and assessed the problem, ordered part and the refrigerator was…read moreback in working order by Tuesday afternoon. Courteous, efficient and reliable. Thank you

Mike was a great man. Mr freezer was leaking and I called him and he came out fixed the problem…read moreright away. Very nice man to meet and talk to. Would highly recommend him!

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

I highly recommend this company. John, responded soon after receiving my service request in Yelp…read more He was able to diagnose and repair our broken built-in GE Profile microwave. He also fixed our refrigerator issue of water collecting under the vegetable drawer. Price is reasonable. He charges $95 for the initial visit which is then credited towards the repair.

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Very quick response and service available next day . Value of service is good for the costread more

Quick and well prepared. Service on an older oven was completed in a timely manner: servicer was on…read moretime, diagnostic tools were accurate, and the part was on hand. Satisfied with the rapid and friendly service!

Excellent fast service and great communication. Did the work and kept me updated with photos and…read morewhich parts were used. Highly recommended

Very quick response. The issue was resolved .We used in the past and great experience.read more

U.S. Appliance Services is the only appliance repair company I use in this area, and after two…read moreservice calls I don't plan to change that. The call that sold me came over Labor Day, when the freezer side of my refrigerator needed repair. I didn't have their contact information handy, so I started working through every local shop I could find online. Plenty of them advertise 24/7 service, nights, weekends, and holidays. Every one with a website had a closed-for-the-holiday notice or an out-of-office message up, and not one of them got back to me. U.S. Appliance Services did, and quickly. Over the holiday, it felt like they were the only repair company still in business. The only reason this isn't five stars is timing. They already had other jobs booked, so the repair itself happened a couple of days after the holiday. That was reasonable under the circumstances, but a same-day visit would have made this an easy five. When they came out, the visit was quick, efficient, and clean. There was no sales pitch, no push toward an upgraded repair, and no attempt to sell me anything I didn't need. Pricing is clear and transparent, and it's reasonable for this market. My first call with them, about a year ago, was for a dishwasher. It turned out they couldn't fix it, so they charged me what amounted to a service-call fee instead of billing me for a repair they didn't make. I ended up replacing the dishwasher, but that kind of honesty counts for a lot with me. One practical tip: text them. They'll answer messages through Yelp, but texts usually get a fairly quick reply. This area has no shortage of businesses that say they repair appliances. Far fewer seem to have the capacity to show up when you need them. U.S. Appliance Services does, and as long as I live here, they're my first call.

Affordable,Reliable and Professional Very helpful for hard to find parts. I would highly…read morerecommend this company.

I'm sad to leave this review because I don't like leaving bad reviews for places. I know many…read morebusinesses try hard and sometimes things don't work as expected. That said, I've used Modern Home Services multiple times over the years, but my last experience was upsetting and frustrating to the point I feel the need to write this. I have an older stackable unit that I debated repairing versus just replacing. I called and spoke with the nice guy who often answers the phone there. I thought he was the owner...he is not. I told him my situation and my debate about replacing versus repairing. He told me the part cost and estimated that the repair would total up around $200. After thinking about it, I could accept $200 versus a full replacement so I scheduled the repair. The guy who came out to do the repair was the actual owner (I didn't know that until later). He replaced the shorted overheating sensor and it was back working, great. When he first put it back together it was a little squeaky, so he adjusted something and it sounded like it was fine. He writes up the bill and to my shock it was $350!! Way more than I ever would have agreed to in advance, hence why I tried to determine that. I frustratingly paid the bill and then proceeded to call the guy I spoke with originally, asking why it was so much more when the repair was EXACTLY what he thought it would be (shorted overheating element). He didn't have an acceptable answer, other than the owner (guy who came out) charged what he charged. Now, after using it for the first time since it was repaired, I'm noticing a squeak and some metal on metal sound. It had NONE of that before the repair. I called back and they are telling me it's likely a bearing and it will be another $200 to fix it. No freaking way, and it didn't have this issue until you took it apart. It didn't just magically show up instantly after the repair, I think he didn't have it right when he put it back together and the weight of the clothes brought back the noises that were there when he first put it back together. No offer was made to come take a look, just to make sure the repair was done correctly. Based on this experience, I will never use them again and cannot recommend that anyone else do so. Sad to say.

Very helpful instructions from the staff Issue was completed…read moreWe were very concerned about the problem we had with our washer, but help that was given to us was very very good

I have used Scott and sons repair for maytag dryer, Samsung refrigerator, may tag washer and stove…read more Just recently a Black And decker refrigerator that just wouldn't work. As always they got things working and hooked up the water to ice maker. They are promp, I usually receive service within hours of call. Their service fee is reasonable. They pleasant and very courteous and I will always call on them for repairs. T. Green. 4/8/26

Updating my review from a few weeks ago. It took a total of 3 trips (and 2 trip charges) before the…read morerepair was truly accomplished, but in the end, Ken did stand behind his work so all's well that ends well. I'll use him again.

We have used Ken's Appliance Service in 2 houses. In our first house we had Ken come out to fix a…read moresensor on a front load dryer. Most recently we called him to fix a Samsung refrigerator. Each time he was responsive and got us on the schedule quickly. His services are reasonably priced and the repair work is done well. I would recommend Ken to anyone needing household appliance repairs.

these guys showed up quick for a quote and gave wonderful insight into what would work best for my…read moreyard and then did the job with beautiful result. They are easy to talk to and knowledgeable about all the plants and trees I asked about

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