Outstanding service! I called them first thing in the morning for help with my broken Bosch…read moredishwasher. Luis was out to my house by 11:45. He quickly diagnosed the problem, had the necessary part on hand and had me washing dishes again by 12:15. It was a bit expensive -- $275 for the diagnosis and the labor to fix the machine, plus the cost of the part ($126) -- but it was well worth it! Other less expensive options couldn't get a technician out to my home for weeks. A who knows if they would've had the part in stock? JB saved me from nearly a month of washing dishes by hand.

I would like to add my voice to the many who are praising technician Luis. He quickly diagnosed…read morethe problem with my (almost new) Bosch dishwasher and quickly got it up and running again. I am thrilled to have discovered Luis and JB Appliance Service. First Class service!

I reached out to this company in hopes of getting my refrigerator fixed due to water leaking from…read morethe bottom and my ice machine not working. they were able to get me in right away which I was thankful for. After take a look it was clear that I needed expensive work done and with my refrigerator already being 9 yrs old they were honest with me about my options.Hands down I would recommend them! I wish more companies had this level of customer service.

Quick and well prepared. Service on an older oven was completed in a timely manner: servicer was on…read moretime, diagnostic tools were accurate, and the part was on hand. Satisfied with the rapid and friendly service!

I'm sad to leave this review because I don't like leaving bad reviews for places. I know many…read morebusinesses try hard and sometimes things don't work as expected. That said, I've used Modern Home Services multiple times over the years, but my last experience was upsetting and frustrating to the point I feel the need to write this. I have an older stackable unit that I debated repairing versus just replacing. I called and spoke with the nice guy who often answers the phone there. I thought he was the owner...he is not. I told him my situation and my debate about replacing versus repairing. He told me the part cost and estimated that the repair would total up around $200. After thinking about it, I could accept $200 versus a full replacement so I scheduled the repair. The guy who came out to do the repair was the actual owner (I didn't know that until later). He replaced the shorted overheating sensor and it was back working, great. When he first put it back together it was a little squeaky, so he adjusted something and it sounded like it was fine. He writes up the bill and to my shock it was $350!! Way more than I ever would have agreed to in advance, hence why I tried to determine that. I frustratingly paid the bill and then proceeded to call the guy I spoke with originally, asking why it was so much more when the repair was EXACTLY what he thought it would be (shorted overheating element). He didn't have an acceptable answer, other than the owner (guy who came out) charged what he charged. Now, after using it for the first time since it was repaired, I'm noticing a squeak and some metal on metal sound. It had NONE of that before the repair. I called back and they are telling me it's likely a bearing and it will be another $200 to fix it. No freaking way, and it didn't have this issue until you took it apart. It didn't just magically show up instantly after the repair, I think he didn't have it right when he put it back together and the weight of the clothes brought back the noises that were there when he first put it back together. No offer was made to come take a look, just to make sure the repair was done correctly. Based on this experience, I will never use them again and cannot recommend that anyone else do so. Sad to say.

Affordable,Reliable and Professional Very helpful for hard to find parts. I would highly…read morerecommend this company.

Gilbert was great! He took the time to walk me through the issue with my fridge to even see if it…read morewas worth his time coming out. He then came on out, and because he was able to narrow down the problem over the phone, he had the proper part with him (an inverter) and replaced it. He even texted back the next to to make sure it was still working properly. And the price was reasonable as well. Crest was definitely the right choice!

My refrigerator stopped blowing cold air today, and I needed to get it repaired same day. I called…read moreCrest and Gilbert Rubin (owner) replied and was able to come to my home same day to repair. Gilbert was able to diagnose and fix the issue (motherboard died) in less than 1 hour time. He even called later that evening to follow up to make sure everything was OK. I was very pleased with the service here and would not hesitate to contact Crest for your appliance repairs. Also, please have the make and model number of the appliance you wish to have fixed in hand when you call (he will ask you for it). For one thing, Crest does not repair on all appliance brands (the list of brands he repairs is on the website), but it also helps with the diagnosis and let's him know what possible replacement parts he should bring to your home. It can potentially save him and you a second visit.

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Very quick response and service available next day . Value of service is good for the costread more

Robert Zablon is a wonderful and professional appliance repair technician. He did a fabulous job…read morefor us 3 years ago and again, just recently, he again fixed three more appliances- refrigerator, washing machine and dishwasher. Robert knows exactly what needs to be done and he's thorough, and takes time to explain what went wrong and why. In our dishwasher, for example, he gave us tips on extending its life/ efficiency, and the wisdom of using dishwasher liquids like Cascade - at least every other wash- instead of pods, due to tendency of the platinum pods use, over time, to inhibit proper drainage. Robert is a find, if you use his services you'll have found a gem. Thank you Robert Zablon!

Robert is great. He immediately diagnosed the issue with our LG front load washer and worked on it…read moreright away. Very reasonable quote. I recommend for those who reside in the Germantown/Clarksburg area.

Disappointing and Unethical Pricing "This company is only…read moreafter money" all the real review have this in COMMON including me. I had a very disappointing experience with Wooten Appliance Repair. They gave me a clear estimate of before starting the job, which I agreed to. However, after the work was done, I was shocked to be charged double than the agreed upon original estimate. The technician offered no explanation and no reasoning. This is completely unprofessional and unethical. Pricing should be based on the job, not who I am or where I live. I went ahead and paid the full amount. I would not recommend Wooten to anyone looking for honest or transparent service. I feel taken advantage of, and will be warning others to stay away.

Would give more than 5 stars! Asked him to remove a stacked washer, haul away, and install new top…read moreloader. Daryl was prompt, knowledgeable and professional, did an excellent job! His price was fair and reasonable. Would definitely hire again!

On time very efficient didn't try to sell me more than I needed great people I highly recommendread more

This is a great service company! They diagnosed the issue with my dishwasher quickly, received the…read moreparts within a few days, and had me up and running in no time. Friendly, efficient, on time, and great communication. Highlyrecommended