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    Maid to Order

    2.8 (12 reviews)

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    La Luz Cleaning Service

    La Luz Cleaning Service

    (1 review)

    I was given a specific quote based on the square footage of my home. I was needing them to clean…read morethe home after renters to get it ready to go on the market for sale. We don't live in the same state, so our realtor had to do the inspection of their work. They couldn't do it until 3 days later. Luz Cleaning cleaners had left the lights on and the back door unlocked (we are lucky we didn't have anything stolen or get squatters). Some of the most obvious things to clean were not cleaned: the tub, mirrors, the bathroom sink, window sills, & the ceiling fans. We called them and they had no answer for the lights or doors. They said they'd make things right with the cleaning. Our realtor met them there to make sure and sign off on their work. When they were finished, they called to get paid. The price was $100 over the original quote. I contacted the owner and explained that I didn't know how we'd gotten to that total, especially since they'd left the lights on and doors unlocked. The owner dropped the price $50, stating gas prices were up & she call it even. We texted back and forth regarding price. We finally settled on the original quote because my husband & I understood prices were up but they had added the cost of electricity to us and we'd call it good. The next text is the only reason why I'm doing this review. "Ok, I will not argue with you on that. Pay the agreed amount immediately because I reserve the right to put a lien on your house if not." I had no issue paying them in the first place (just the amount i was told, not $100 higher, after the work is done). But to be threatened... I have a problem with that. To me it seems like poor business to threaten a customer that already had issues with your cleaning & standards. My home is clean. Their bill is paid. They came highly recommend & apparently for others they've done well. We just didn't have the same experience.

    Maid to Order - windowwashing - Updated September 2026

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