Emily cleaned and organized our very dingy kitchen and bathroom that had probably never experienced…read morea deep clean in 20 years. Appliances, cabinets and floors are spotless and she brought organizer bins for our large shelves in the kitchen and organized our mess into sensible sections and areas. It's so calming to know that everything is back to 0 and we hope that our normal tidying and a monthly maintenance visit from Emily will keep everything in order going forward. 100% worth every penny and very reasonable for a full day of scrubbing! Emily is very approachable and polite, and toured the space beforehand to get an idea of the job and ask questions. She was also clear about pricing from the beginning. She is very smart and knowledgeable as well, so I also gave her full permission to do what she thought made sense as far as kitchen organization and she did an amazing job. Highly recommended Emily's Clean Team for any cleaning or organizational needs you may have. I will be requesting her help in the future as well.

Weird. She was recommended to me on Facebook I reach out to her multiple times to FINALLY getting a…read morecall back a few days later, we go over pricing which was great for me so I schedule a walk through. She never shows. I call text no response. I reach out a few more times and again FINALLY get a text back like a week and a half later claiming she had a family emergency out of town (totally fine understandable) so I reschedule another walk through. Again. Never shows no call no text no answer. Highly unprofessional and super weird. Very disappointed because she was so highly recommended by more than one person. Needless to say I gave up and found someone else.

Very disappointing cleaning. There are many less expensive options for more thorough cleaning in…read morethis area.

The cleaning crews are always friendly and they do a wonderful job! When they are finished…read moreeverything shines, especially our hardwood floors. Scheduling and all communication has gone smoothly. We have had a positive experience with this company.

I reached out to Merry Maids for a deep clean prior to moving into my new house. I needed some help…read morewith a good deep clean to make sure everything was throughly cleaned before I brought in all my furniture. I spoke with Johanna at Merry Maids who was very responsive in her communications and worked with me to get me on the schedule quickly. In the day of arrival, the team arrived promptly and got started right away. I was happy with the quality of their work and will definitely be reaching out for services again.

We hired Sarah Jane's for a deep cleaning before thanksgiving, since we were hosting. We have never…read morehad cleaners before so wasn't sure what to expect. Pricing was reasonable, cleaning was fantastic! My husband was home when the 2 cleaners got there and they were very friendly. They kept him updated with timing. They brought all their own supplies and got rid of all trash after. Definitely using again!

A couple of days ago, we received a letter in the mail from Sarah Jane's Cleaning. It curtly said,…read more"I wanted to thank you for being our client but I have to end our cleaning relationship. The cleaners are having difficulty with the mess from the cats and I have to take into consideration their health and safety as their employee." My husband and I were shocked. We have employed this service since April 2022 and have received no complaints about our two cats. In fact, the workers were never exposed to the litter boxes as they are in an area far away from where we ask them to clean. Do the cats shed? Is there cat hair? Of course...just as there would be dog hair if we had dogs. I was confused and the content of letter felt as if there was another reason for this abrupt end so I called Sarah Jane and left a message. I received no response. Whenever we had been due for our monthly cleaning, my husband and I straightened everything in the house so there would be few obstacles. In fact, there were some days I cleaned the area where the cat bowls were because sometimes the cats could be a little messy - just like dogs. During the winter, one cleaner got stuck in our driveway. Her attempts to get out resulted in deep gouges in our lawn. Sarah Jane offered to pay for the repairs in the spring but we let it go, as we didn't want to spoil our relationship with the company. Apparently, I should have charged for it as Sarah Jane had no compunction about severing our relationship with no warning. The cleaners did a pretty good job overall but we never got the same team twice so there was some inconsistency with the results. However, we always tipped them. Plus, there were workers who said they couldn't wait to be assigned to our house as it's so unusual and beautiful. I think we deserve a comprehensive response to my phone call. Sarah's silence speaks volumes as to her inability to be courteous to a long-time customer. I warn current and future customers to be wary of Sarah Jane's Cleaning as it appears Sarah will drop you for dubious reasons.

I found this company through Google, and took a shot, and I'm so happy that I did…read more I had hired another person that was commuting here from Batavia, but always had excuses, and I couldn't count on them, and they only did an average job. I called and spoke to Dan one of the owners, and he was just a great guy and genuine and open and that intrigued me, so I gave them a shot. They showed up with a two-person crew [Ricardo and Kayla], to perform a deep clean on my home. They were amazing. They took care of my home as if it was their own. When Kayla had to leave earlier than expected, one of the other owners, John showed up, and he jumped right in and really helped with my house. This shows really good character, which is most important, when you allow someone into your home. I was so impressed by their commitment, I decided to hire them for biweekly cleaning. Today was the first day. I had amazing results. Kayla, who was assigned here, is an unbelievably hard worker, and meticulous with what she does. On top of that, she's pleasant, and extremely polite. This service is not inexpensive. You pay for what you get. I've had a lot of people work on my house over the years, and it's rare when you find someone who takes pride in their work. This group wants to get it right. Hire them. You will not be disappointed.

Started with a deep clean, agreed to biweekly cleanings at a set rate. After a few months of…read moreregular cleanings they decided they weren't getting enough money and tried to charge us an extra $100 per cleaning. This was despite them agreeing nothing had changed from the first regular cleaning. Standard bait and switch tactics.

I hired Main in Buffalo, LLC to do a "deep clean" of my house 2 weeks ago. There were many issues…read morewith the cleaning itself, including a toilet untouched, tub not wiped down, soap spots on our shower glass, as well as many things left undusted. I had also stated that I wanted a cleaning every other week and when they left they told me they had 4 days available during the week that would work. They proceeded to not respond for over a week and scheduled all of their availability so that I would have to wait a month between cleanings. Also, accused me of leaving coins around my house to catch them not cleaning things. Very rude accusation. I have 3 kids and don't have time to leave traps around my house for cleaners. I would give them zero stars if I could.

I just had this service come in to pre-op end house cleaning my bathrooms and kitchen. They were…read moreefficient, courteous and my house is shiny clean! My kids are amazed at how great our kitchen cabinets look! They were worth every penny & I would definitely recommend them! Two thumbs up!!

Merrymaids has been cleaning my mom's house for years, we never had any issues. They have always…read morebeen professional and thorough. The office staff is very helpful and friendly.

If you have a lot of money to waste on mediocrity, this is the company for you. I had my house…read morecleaned prior to moving in years ago to the tune of $700. I reached out to the company to get another house cleaned, and was mortified by the customer service skills of Libby. I felt like an inconvenience to the company as I attempted to get quoted, and book a date. In the end Merry Maids was actually unable to do the cleaning. It should be noted, according to Libby, if anything isn't in the quote; be it a small hallway, staircase, landing, entryway, etc. It will be completely skipped over. The quote is by room, not square footage. Halls, stairs, vestibules, and landings, no matter how small, will be counted the same as say a kitchen, or bedroom. I booked instead with tidytroopers who were able to meet my needs in the time frame provided and did a spectacular job. The deep cleaning for the entire house was less than half the price of standard cleaning merrymaids offered. Save time, money, and sanity and book with someone else.

Lana is a very wonderful person a very professional person and I am impressed with her very much so…read moreand I will be glad whenever she can come back. It was deep cleaning. She's very thorough. She was here three hours. She still has a little bit more to do, but that's all right. I'm just real happy to have found her. I think Yelp for that and I think

If you are in need of an amazing young woman to clean your home , look no further. I discovered…read moreLana on yelp and I am so glad I did. She is so nice, on time and cleaned my house for five hours non stop. She even did the woodwork! My bathrooms looked brand new and so did my kitchen and the floors. She is a delightful young lady from Ukraine and has a family. She is a dedicated and a very hard worker. Her price is modest compared to some cleaners and well worth every penny. I promise you will not be disappointed hiring Lana .