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    Emily's Clean Team

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Emily's Clean Team

    Carpet cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    1 More Service

    Commercial standard cleaning

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    8 months ago

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    Chem Dry of Buffalo - Living room rug.

    Chem Dry of Buffalo

    (29 reviews)

    I wanted to share some feedback regarding my recent experience with Chem Dry for upholstery and…read morecarpet cleaning. Having heard wonderful things about the service and with a recommendation from a friend I had high expectations. Joe arrived right on time, which I appreciated, and he was friendly and took care to review everything with me, especially since the charges were quite high. For this appointment, I had a couch, loveseat (both with loose back cushions), two chairs, an ottoman, and an area rug cleaned. Joe spent about an hour and a half on the actual cleaning process, though he was here for a total of two hours. At the end of the visit, he explained that some stains, particularly those caused by my elder mom, wouldn't budge, and that the couches were heavily soiled, but he did his best. Yes, I have two dogs, the couches are dirty hence the cleaning service. In addition too coffee stains on the one chair, that the advertise to be able to take care of. After everything dried, I was unfortunately disappointed with the results, especially given the cost, $700 plus. Just to see if there was any improvement possible, I used my own little green machine with carpet cleaner. In less than 15 minutes, it collected a bucket full of filthy water, indicating that there was still a lot of dirt left behind. I understand that not all stains can be removed, but I do believe that dirt should come out during cleaning. I also attempted to clean the stained chairs myself and was able to make some progress. Because of this, I requested my area rug back, as I am unsure about their cleaning process and feel it did not meet my expectations of clean. See pictures showing the dirty water from my green machine along with a comparison of the cushions after both cleanings. I wanted to bring this to your attention and hope you won't make the same mistake and waste your money and time.

    Their cleaning quality is excellent. My carpet and rugs had harsh stain that were difficult to…read moreclean but they removed all the stains and made my carpets new. The only problem I faced with them is that delivered the carpets 8 days after the due date. Aside from the late delivery, everything was perfect!

    Emily's Clean Team - officecleaning - Updated May 2026

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