*Update* I bumped up my original 4-star review to 5-stars after the owners reached out to me to…read moreaddress some of the minor cleaning items that were missed. They mentioned that normally they follow up on the cleaning and if anything was missed they will come back out and make sure everything is taken care of. Since I had already done the final bit of cleaning myself, they offered to credit me back some of the cleaning fee. I really appreciated their desire to make sure I was 100% happy with everything. I just had my final cleaning inspection and passed with flying colors, and will be receiving my full deposit back. */update* I recently used custom maid cleaning for a move out cleaning. For the most part I was happy with the experience. The scheduling and quote process was very easy. They came out to my house for a couple minutes, looked around at what needed to be done, and sent me a quote later that day. They had flexible scheduling which I also appreciated, seeing as how I had called a different cleaning service two weeks out of the cleaning date and was told they were all booked up. Custom Maid fit me in on my preferred day, and even said they would come on the weekend if needed. A team of 3 came the day of the scheduled cleaning. They were about an hour early and I still hadnt cleared everything out yet, but they were able to work around it. They were quick and efficient and finished cleaning the 1100 square foot place in about an hour and a half. Overall I would rate their cleaning job a 'B'. There were still some nooks and crannies of the fridge I had to finish cleaning (they didn't pull the drawer unit out and there was a bunch of crumbs that had fallen back there that needed some seriously cleaning) and they also didn't vacuum along the very edges of the carpet using an attachment, so I also had to go back through and take care of that. But other than those two items everything else looked great and it saved me a lot of time and back breaking work.

Very disappointing cleaning. There are many less expensive options for more thorough cleaning in…read morethis area.

Rae was great! Awesome job cleaning my entire house and super friendly! Would definitely recommend .read more

I asked for vacuuming, dusting and cleaning of bathroom and kitchen. She cleaned the bathroom floor…read moreand the kitchen counters and charged $80. I am elderly and paid her in advance. She did nothing else. I would avoid her services.

Cullen's Cleaners are thorough, dependable, and reasonable -- everything you'd want in a cleaning…read moreservice. If you have special requests (e. g. deep, cleaning a specific area of your home) they'll take care of that, too, and will complete the task according to your specifications. Look no further than Cullen's Cleaners for reliable and professional service!

Cullen is a great communicator. Timely and responsive…read more He and his crew did an excellent job of thorough cleaning. Highly recommend.

they are professional reliable willing to do a variety of cleaning chores and very pleasant.They…read moreknow how to clean and are very honest.They will go out of their way to help.I recommand them marietta Kalman

From the owner: we clean floor in hands and knees wipe down all moldings…read moreand floor boards . we do extras upon request

This company gave me a quote on a room renovation project that I had created. They came out and…read morewere extremely friendly, but I kind of had the feeling that they hadn't done this before. When they left, I did some research and discovered that their core business is cleaning. I reached out to them and expressed my concerns. This is a business with no online presence other than Yelp and there was no way that I was going to give them thousands of dollars up front. It was a friendly correspondence and I stated that - despite their lack of online presence and experience outside of cleaning, I would still like to work something out with them. I asked for references and pictures of rooms were provided. I asked if I could contact the client - I never heard from them again. Be careful out there.

We needed our apartment deep-cleaned, and the team exceeded our expectations. They responded to our…read morerequest the same day, scheduled quickly, and had everything completed within just a couple of days. Their work was thorough, attentive, and went beyond what we asked for. On top of that, their rates were very reasonable. We couldn't be more pleased and would gladly recommend them.

Update: Tammy contacted me personally and we had a frank and productive conversation. The take-away…read morefrom the conversation is that Tammy is dedicated to her business and willing to accept criticism and make things right. I believe that the person that represented the face of the business that day will not be the reflection of how Tammy runs her business in the future. Thank you for taking the time to discuss this with me personally. I appreciated your professionalism. I hope going forward your employees reflect the dedication you have shown.

Go elsewhere. Paid $600.00 for 4 hours of their advertised hoard clean up. Good thing for them that…read morethey charge by the hour and not by the results because the results were negligible. Have since hired other company with excellent results for $200 for 8 hours. I did contact the company and their only offer was 'Hire us again for $600 and we'll knock off $75.' They also said that someone brought garbage bags back in and dumped them. The tenant denied this allegation. This tenant deserves to receive part of his $600 back. He is older and has little money. This is appalling.

Called for house cleaning she came on time and cleaned the house very well. She was very polite and…read moredid an amazing. She cleaned everything I asked for and some things I didn't which was awesome. Would definitely have her come back again to clean.

From the owner: What makes my cleaning services unique is that I don't just have experience in one type of…read morecleaning, but I have many from work experience. I have done house cleaning, housekeeping, as well as commercial cleaning. I feel having different types of cleaning jobs brings more to the table with more to offer. Call today for an estimate.

I've never hired a cleaning service before, but lately I've been overwhelmed and bit the bullet and…read moreit's truly been a lifesaver. It is absolutely worth every penny. The owner, Ayesha is responsive and very nice to talk to. I was able to book after talking to her and she was super kind and did the first cleaning herself. Aside from being personable, she did a great job with a deep clean and was able to fit us in rather quickly which was appreciated! She did a great job with a sweep through, mopping, dusting, etc. I was very happy with the first clean, aside from a few small things: - during the cleaning process, one of my wife's decorative items (nothing too crazy or expensive) fell and broke. Ayesha said she would replace it, but she never did. It's not really a big deal at all, but she sort of set the expectation that she would and it's been a few weeks now so I am not sure if she just forgot or what. - she used one of our sponges to clean some things, also not a big deal, but it was our dish sponge and also said she would drop off some other sponges, but never did. Not a big deal, but I'm glad I noticed..! Wouldn't have been fun cleaning the dishes with that sponge after. The second cleaning was AOK. Pretty good. I wasn't able to be there while the cleaner was cleaning and the scheduling was a little off (we scheduled for Thursday, but on Thursday it turned out the scheduling was recorded for Friday). No big deal and on Friday the cleaner showed up on time. It wasn't the owner who came, but someone else, which I didn't expect, but obviously makes sense. She did a decent job, but some things were not ideal, i.e. when re-stacking shoe rack, some dirty shoes were placed on top of nicer shoes, etc. I expected a square card reader to be there so I could pay by credit card, but that detail was forgotten. However, despite the little things - overall, the job was decently done and the house felt clean and I felt less stressed and overwhelmed, which is always a plus. Bottom line: I'm pleased with ASA and would like to continue using them biweekly. The price is reasonable and the cleaning is pretty good and the owner truly cares. I think she is just swamped with how fast her business is growing, which is wonderful and I hope she continues to see success and growth.

This business is a SCAM. They'll have you pay upfront and then never show up. Good luck getting…read moreyour money back, since they refuse to answer your calls.

I know there are people, possibly millions, who like nothing better than to clean moldings and…read morecorners, to dust and sweep and to mop floors to spotlessness. I am not one of them. Sure, I have a lot of excuses-- age, infirmity, injury, procrastination, cats --but I don't really need excuses. The people who clean for others (homes, offices, apartments, boats, trailers...any place people might live or work) know that many people, fortunately millions, either do not like to clean or are unable to, or don't clean well. I am one of them. After 20 years in my apartment, which is in an old house, and sharing that apartment with two cats, the dust of decades has made me throw in the towel (instead of using it to dust). Through Yelp, I sent requests for estimates to several services. CWW Cleaners was the first to respond and the estimate was reasonable. I Googled it and looked at their website, so it didn't bother me that it was new to Yelp. Basil was always quick to respond and was able to get to me quickly. He worked alone for 3 and a half hours. As I'd said when I requested estimates, my apartment is about 800 square feet: living room, bedroom, kitchen, bath. I went out and ran some errands while he was at work. I returned as he was finishing up. Clearly he had worked methodically from back to front, mopped his way out, even taking the trash with him. What I had requested was dusting everywhere and clean kitchen and living room floors (wood and stone). First thing I noticed was that my apartment did not smell dusty. And it smelled clean. As I went about the rest of my day, I noticed he had done much more than just dusting and floors. He had even washed the few dishes I'd left in the dishpan. Incredibly, to me, he had moved the stove out to clean behind it. And he had not only noticed the ancient grease on the floor next to the stove, but moved the wrought iron pot rack and cleaned it out. I mean that grease was there when I moved in. I tried Dawn once, didn't make much headway, so ignored it. I suppose I'd believed that no one else would ever see it. But Basil did, and that was the end of the grease. In sum, yes. Any time I need cleaning I will call CWW Cleaners -- who, btw, came from Niagara Falls to downtown Buffalo to clean my little apartment. Thank you, Basil Davis. P.S. Just sent Basil a tip because everywhere I look I find something he's cleaned that I never expected... even the spice bin. He has other cleaners who work for him, and I imagine they are all as conscientious and meticulous as he is. Great company.

I hired Cww cleaners to clean my parent's house after their deaths. He was on time, very courteous…read moreand did a great job, especially in the kitchen where the stove needed a lot of attention. When he left there was a great feeling on my part that the job was done and the house looked great. Details, like the top of fan blades, were done and I appreciated that. Would definitely hire Cww again.