Shawn Keeler has been cleaning my pool for over a year now and him and his guys have always done a…read moregood job. I am moving out of the home where he services the pool but when I get another pool he will be my go to. very accommodating and prices are very reasonable. Good find!

I was very disappointed in the service. I had weekly pool cleaning service and, although Mike was…read morefriendly, he took advantage of me. The 20 minute service I received on my 20'x40' pool was deplorable. The sides of the pool were never brushed, nor was the pool water tested weekly as it should have been. After paying close to $6K for the season, I was definitely scammed And I cannot recommend Crystal Cleat Pools or Mike to anyone. I maintained the pool for more than 20 years on my own including the DE filter cleaning. In addition, a pool store asked me if I would consider working for them because I knew so much about pools. I had to stop taking care of the pool because of some health issues otherwise I'd still be doing it myself.

Owner Mike Simone is engaged, communicative, honest and trustworthy. There's no way around it:…read moreowning and maintaining a pool is an expensive endeavor. I'm so glad we've found a company we can rely upon help us keep it operating and beautiful.

Have used Chris several times over the years. I will not call anyone else. He discovered multiple…read moreleaks last year (old liner) & repaired it to get thru the season, recommended a new liner. Just had a new liner put in early May & even my installers had high praise for Chris.

Chris did an excellent job! He answered all our questions and took the time to figure out hat was…read morewrong!! Thank you so much!!

Great service on time very happy. Had our pool resurface and added some new features and the work…read morewas excellent.

Excellent local pool service, friendly team! Highly recommend them !…read moreThey were prompt & professional

Heartbreaking news - John is going to stop servicing my neighborhood. But the six months we had…read moretogether were the best of times - my pool has never been cleaner or more sparkling blue. John is honest and candid and reliable, and is very solution-oriented with my troublesome pool. He is courteous and communicative and OH JOHN, PLEASE DON'T STOP COMING TO MY NEIGHBORHOOD! Whimper. Can't recommend JME Pool Services enough. Truly. Best of luck to you, John - you certainly deserve the successes you may find.

I have been through 3 pool guys since becoming an owner of a home with a pool and I've finally…read morelanded on a great guy. John has been servicing my pool for about two months now and its the little things that matter that ultimately have an impact into how your pool will look. 1. He's honest. When he shows up he puts the work in. He doesn't throw chems in the pool and bail because the home owner might not be home just to collect $$ 2. He's on time. To date, he hasn't missed a scheduled service and shows up every week at the same time. 3. Communication. He communicates everything thoroughly from the initial call. 4. Detailed. He puts the work in when he services your pool. He vacuums my pool even though I already have a vacuum. Those little details. Overall, he's just a nice guy and my pool is sparkling. I just cant find anything negative in my first two months. Keep up the great work John.

I bought a house in Chappaqua with a large pool. I knew nothing about pool maintainance/ service…read moreand restorations, I called Strange Pool and Spa having come highly recommended. Sue and Bob, the owners, were incrediable. Explained how to get the pool opened and cleaned, and were very generous with their time. I am very delighted with their attention detail and expert knowledge of old pools. I highly recommend Strange Pool and Spa.

I ordered a hot tub from Rainbow Pools in the spring. We went to them asking for a hot tub within…read moreour budget and they were able to get the right hot tub for us, their recommendations were top notch They guys delivered it to my back patio flawlessly; it is a very precarious destination due the narrow steps. They also supply all the chemicals and toys to go with it- so it's a one stop shopping kind of place. I would most definitely recommend Rainbow Pools.

I hired these people to install a new liner in my in round 20x44 pool. It was very expensive (more…read morethan their average competition in the area) but having used them before for the same job 12 years ago they did a great job so i bit the bullet and hired them again. First there were material delays, then substitute materials were used then they installed in late Fall only to have to uninstall and wait 2 weeks more as the first liner was defective. I should have seen the warning right then as a bad omen. Two weeks later they installed the liner I have now, we balanced the water and closed up for the season. We opened without a problem in late spring. Everything looked fine or so we thought until a closer look a day or so after opening and taking the first swim. We noticed the liner pulled free form the coping in several places and not securely tucked in other places. Called and they sent a team to re-stretch the liner and jam some plastic shims between the liner bead and the coping to keep it in place. Not happy with that it seemed to be fine and I was assured this is what those plastic shims are for and we were only lucky to never have had to use them before. All good now - or so we thought. A few weeks later it was time for the first nite time use. We are now into July. Once we turned on the in pool light we saw numerous wrinkles in the liner. These are on the wall in the deep end that slopes down into the dive envelope. Upon contacting them with pictures they did send someone to look but unfortunately due to the liner patters you can not see them by day. Long story short its now months later (august) and they finally contacted me today with an answer full of excuses ranging form high ground water table causing water pockets in the corners under the liner to a host of other possibilities. . Well that must have come from some page in their excuses book because the last time I checked water runs downhill thanks to gravity. My wrinkles are mid wall in a vertical wall sloped downgrade to the deep dive pocket and NOT in any corners. They further explained the integrity of the pool is fine and while they can not explain it its not their fault but they will be glad to fix because they do not want me unhappy. All I have to do is agree to pay for new water and all labor and materials for whatever time it takes to uninstall and reinstall the liner . Oh how generous of them you might think at a glance. WRONG! Anyone who knows a tid-bit about liners knows you can not drain it and re stretch it especially when stairs and a pool side light are cut into it. so toss in insult upon injury as they treat you like an idiot. Oh and also if it leaks or fails in anyway its not warrantied and on me to cough up the repair cost for new vinyl. Still think its a generous offer? Its really nothing more than the flip of a double bird over a nothing sandwich. They are doing nothing for nothing and I have to assume all the risks and costs. Now working mechanically myself for years I'm no fool. M y pool is 27,000 gallons of water over a mason bottom and galvanized frame and concrete footings. It is set in bank run soil with excellent draining strategically placed where perk test prior to install proved no water table issues and proved excellent downward drainage. The pool is up grade of a flood plain, drainage canal and retention pond to handle any ground water should any become a high level. All of these have been bone dry all year. Its not a high water table issue. It is however clearly a shotty installation where the air was not adequately vacated during the install and compounded by insufficient stretching at installation thus causing the spring need to come back in the first place. in short they basically told me they wont fix it unless I pay for it and if the fix fails a new liner would be required at my expense. They use to provide quality service and like others have stated at premium prices . Now while the premium prices remains true the quality has went poopy on the bed sheets! Defiantly not worth calling them at any price now days. Their quality care has vanished and while thy are nice to talk to they are politely very clear as to they just don't care because once the bill is paid you own it. Bottom line - My advice - when it comes to Rainbow if your in the market for anything pool do your best Forest Gump imitation and RUN FOREST RUN!! Avoid them like the black plague. Quality customer care and workmanship has set sail as I believe so has the original owners I hear. This rainbow is clearly after YOUR pot of gold at any cost and cares not about quality.

Everyone I've ever had the pleasure of speaking to, at this family owned Pool company, is nothing…read moreshort of fantastic. For the past three years, they have helped me open, close, and teach me the ins and outs of taking care of my pool throughout the seasons. I am forever grateful. Thank you for all you do for our community.

If I could give these guys a zero, I would. The pool has never run right since switching to them,…read moreyet the answer is always to replace the equipment every single time, i have replaced almost every part! Just tried to charge me for a pool opening they didn't do. Asked why I didn't pay the bill, I said I have left 2 voicemails and stopped by the store to talk about the bill but the guy plays dumb. They don't care about the business, there are better and more honest businesses out there.