I was phobic about visiting a dentist to have my broken wisdom teeth extracted. I came in and…read moreexplained to the receptionist how crazy nervous and scary this kind of thing was to me and she kindly walked me through the entire process without judgement. The day of was a breeze. I remember counting backwards in the chair and then being outside getting in the car, all my wisdom teeth out in less than an hour. It's 4 years later and I have had no issues. Highly recommended, especially if you are super nervous about this kind of thing like I am!

My fathers dentist referred him to Dr. Patel to have 2 teeth in the back removed, I made an appt…read more with Dr. Patel and took my Dad to the appt. We took the x-ray and referral to the appt. Dr. Patel said the x-ray was not sufficient and he needed to take another one, a lady from the front desk came and talked to me telling me she had to let me know it was going to be exspensive, $175.00 but the Dr. needed it. So I agreed. After the x-ray, Dr. Patel came back in and said he needed 5 teeth pulled and it would be $3,000.00 I was stunned! Also that did not include todays visit. I told them I would have to see what I could come up with, I did not have $3000. They told me I could apply for Care Credit or Cherry, I did and was approved for $9000. to be used only at Dr. Patels office. Paid cash $300.00 for today made an appt for a week away. My Dad is 93 and on a limited income and I also wanted to check with his Dr. to make sure it was ok to do this. The next day after thinking about everything, I felt as if we were being taken advantage of. I went back to original dentist and told them what happened. He decided he would do it himself. Which he did and all is well. Another thing I did not like was Dr Patels office gave no breakdown on the charges just $3,000. I would not advise anybody to go here.

Always a great experience. My son had a piece of a bay…read moretooth removed that was left and it's quick and easy. They explain everything and make you feel comfortable. The office staff is very friendly and professional! Patient DOB 7/23/12

10/31/1979 Last Friday I got my wisdom teeth out and it was…read morea great experience! All staff were very kind and welcoming, I've been recovering and have been able to contact the Dr with any concerns and get fast answers, I'm very satisfied with the care given !

I've been a patient of Dr. Megally for 20 years now and I have had nothing but great experiences…read morehere twice a year for my regular cleanings. The front end staff members are by far the most amazing and friendly staff I've had and any doctors office. Honestly, cannot say enough good things about the people here!

I have been bringing my daughter to Apple Dental since her very first dental appointment was made…read moreshe is now going to be 10 years old and they have done an amazing job! We both really like this dental office and plan to stay as their patients as long as we can!

I can't even get into contact because the number doesnt work. This is one of the two places in…read moremerced that take my insurance and they are unreachable.

I wish there was a minus 10 for these people. The staff are unprofessional and arrogant and insist…read moreon making decisions for the dentist before I ever saw him. This is a complete money-making operation they care nothing for people or patients it is all about money for these people. I wish there was so much more that I could do tell so many people and I have never come across a business like this. I will do my best to make sure everybody I know is aware that this place should be out of business.

The doctor and the staff were very nice and very professional. The office was easy to find and…read moreparking wasn't an issue.

Dr Trujillo's office provided a compassionate and supportive environment. Dr Trujillo himself…read moreencourages a positive attitude towards the procedure outcomes and backs it up with confidence and demonstrated experience. His periodontal work is likely the best you'll find in the area. He takes time to know what you need to feel properly supported from procedure prep through the healing process.

I received good care from the dentists here, but I found their business side predatory and…read moredishonest. I showed up for a routine cleaning to find that they no longer accepted Delta Insurance (they did not inform me of this change ahead of time). I chose to cancel my appointment and my wife's, which was scheduled soon after. The business manager met with me, and said that because they hoped to keep us as customers (and hoped to resume taking Delta by our next appointments), they would waive the charge for both my appointment and wife's if we did not cancel them. All went well until they were unable to resume taking Delta, and we had to change to another dentist (which provided superior care AND covered 100% of our dental expenses under Delta). Then, we suddenly began receiving bills for the appointments the business manager had waived. It seems that if they couldn't get us to pay cash for future appointments, rather than use our insurance (a cost of well over $1000 a year just for cleanings and exams), then they were going to do their best to squeeze what they could out of us, and were not going to let ethics or integrity get in the the way of a little money. I've talked to them on the phone, in person, and written to them. At first, they confirmed that the cost should have been waived. But they just keep sending bills for the amount they previously waived. I don't even know if that office manager still works there, and there's likely no one who now remembers a conversation from that long ago. It's a pain to deal with them constantly trying to collect less than $300 they are not owed. I think it's been two years of harassment from them. But they did me a favor too, and I hope it's one for you too if you're looking for a dentist in Merced. There are so many dishonest dentists preying on patients. I thought I'd found an honest one in El Portal. As stressful as this is, it likely saved me far more money in the long run by forcing me to leave them before getting taking advantage of by their unscrupulous business practices. Steer clear! I know it can be hard to find a new dentist in Merced, but don't settle for a practice you can't trust. Update: June 2026 I was contacted again by this business. They confirmed that I did not owe the approximately $300 they keep sending me invoices for. However, they instead claimed that I received a check from Delta Dental for about $90 several years ago, which they believed they were entitled to. They confirmed that they would continue (knowingly) sending me bills for the larger amount, but that if I paid what they believed I would actually owed, they would stop. I still have not received an invoice or any written documentation for what they now say I owe, and there's no way I'm just going to send them a check based on a voicemail and hope everything works out. This was followed up by a later voicemail threatening to "send me to debt collections," but they did not specify whether they would be trying to send to collections for the less than $300 they are (knowingly) falsely invoicing me for or the $90 they now claim I owe. I've requested that they send an invoice and documentation for what they actually believe I owe, while alerting them to my concerns that their continuing to send false invoices appears to be criminal. The saga continues. Again, avoid this business!

Love the dentists and hygienist. Major concern for the front staff who handles billing. I had…read moremaxed out on my insurance benefits and was never informed that my cleaning would cost $250 out of pocket. I arrived to my appointment with a surprise bill vs. canceling and "donating" $50 for a late cancelation. I clearly would have canceled my appointment if i was made aware of the cost. The woman in charge of billing decided to argue with me, claiming that she informed me last time but never did. I received a bad attitude and no apology. I decided to pay $150 for some flossing rather than wasting $50. You should inform your staff to do their job and notify clients of upfront costs so we can make an informed decision. And a little customer service would go a long way. I advise anyone who goes here to ask repeatedly about future appointment costs since staff delivers unreliable communication.

I've had a couple root canals done here. Totally painless…read more The words "root canal" scare most people, but if you go to Dr. Souza, there's nothing to worry about.

If there was a way to give zero stars I would. I made an appointment three weeks ago, show up on…read moretime, and they couldn't even see me because they 'forgot' to put me in the schedule. I never even got a follow up call to the appointment. This type inconvenience is the worst because you take time off of work, and now you don't even get seen, (a waste of your time and money) and you still have to deal with your tooth pain. Ridiculous. If your dentist ever refers you to this office I would say no, they are unaccountable. They should be ashamed, all of them. It's up to the densist to make sure they hire accountable people.

Avoid this place, it's under new ownership and they will over charge for services. Receptionist is…read morerude as well.

Dr. Smith and his staff are awesome! Very friendly and kind. I had a front tooth pushed in and had…read moregone in to see Dr. Smith for a second opinion and Dr. Smith and his staff were able to explain in great detail all the questions that I had about my tooth. Dr. Smith and his staff made me feel comfortable and at ease. I highly recommend Dr. Smith to everyone.