I've had a very troubling, terrible experience with this practice. The dentist, Dr. Dang, has been overly aggressive with recommending expensive and invasive treatments.
But first, I want to give a shoutout to my dental hygienist Tashame (sorry I'm not sure how to spell it). She really took her time with my deeper cleaning, very personable, and I felt so taken care of.
Now I'll get into the front staff. Alexis is usually snooty and explains treatment plans way too fast. They approach you with treatment plans when you're in the chair to pressure you into agreeing and basically get the process started.
Jose, the office manager, was rude to me on the phone when I asked for a refund for treatments I didn't even receive. He said in a short tone of voice, "first you wanted this, now you wanted that, well which is it??" I'M SORRY BUT WHEN YOUR DENTIST WHOM YOU'RE SUPPOSED TO TRUST RECOMMENDS AGGRESSIVE INVASIVE TREATMENT, I NEED A MOMENT TO THINK ABOUT IT. AND IM ENTITLED TO A REFUND YOU WERE SUPPOSED TO BE ON TOP OF AND PROVIDE IN THE FIRST PLACE. Mario, the previous office manager, was great and very personable. I much preferred him.
Okay, now this is the meat of the review, forget the rude front staff -- let me tell you about my experience here with the dentist. I've had two root canals done to my anterior front teeth 6 years ago without crowns done. The Playbook says that if a root canal is done and the tooth is still healthy, there is NO NEED to put crowns on the front teeth because they don't deal with as much pressure as molars. Dr. Avalpreet Dang was arrogant and insistent that all root canals need crowns and that my teeth should have been crowned in the first place. THAT IS CATEGORICALLY FALSE. MY TEETH WERE FINE. And even after doing my research and knowing that, I decided to trust him and get teeth crowned. Well, they convinced me that my permanent crowns were the right color (THEY WERE NOT), The crowns FAILED WITHIN 6 MONTHS. They did fix their mistake free of charge. I'll give them that. But I WHOLEHEARTEDLY REGRET LISTENING TO HIM IN THE FIRST PLACE.
Fast forward, and my crown FAILED AGAIN FOR THE SECOND TIME. Of course he recommended I get an implant. He told me last time that if my crowns failed again, they would cover the cost of the implant. Well, he was lying. I would have to pay the majority out-of-pocket cost. $4200.
I found a dentist in LA after moving, whom when looking at my broken crown, only suggested getting it crowned. SEE THAT'S AN ETHICAL DENTIST WITH PATIENT'S BEST INTEREST AT HEART. Borrowed x-rays from my last dentist, and only charged me $75 for a second opinion. I swear it has been so hard not to walk out of the dentist office these days without paying hundreds of dollars, for deeper cleanings, for crowns - all unnecessary except for the dentist that wants to bill insurance companies and meet their financial targets. When my new dentist recommended I only need a new crown and not a dental implant, I literally almost cried in the chair. It's very tough to find a dentist that provides conservative care and has your best interests at heart.
Because it's been a lifetime of being preyed on by greedy dentists - like Dr. Dang - where I'm 29 years old and I've had six crowns, three root canals, and one dental implant. And Dr. Dang wanted to suggest giving me get another dental Implant when his crown failed for the second time - that I would have to pay for even though his work led to my (unnecessary) crowns failing twice. And even though he said he would cover the cost of implant.... when it came down to it -- he did not. He gave me this line about the cost of my crowns being deducted from the total of the implant. A measly $750 off the $5k total.
Listen, I tried over and over to forgive and give them the benefit of the doubt - when they were rude and dismissive, when they dragged with the refund, when my (unnecessary) crowns failed -- but I'm writing this review because after a grueling 1.5 years of this, I've had enough, and I'm glad I moved far, far away from this business. read more