I had looked into getting information about getting a jump house for my daughter's upcoming…read morebirthday party. I had booked as they called me twice to make sure I booked with them. Everything was pleasant as we booked. Today, I had to cancel due to an unfortunate event in my family. I had left a message about needing to cancel because my family and I have to go out of state this weekend. They tried to charge me $45 for canceling due to an emergency and going out of town. I wasn't aware of a cancelation fee via phone as she tried to tell me she did and continued to argue. It was in the contract which I did not sign but, should have been mentioned on the phone call. Thankfully they waived it but, so happy I found out what a shady business this is. I'm usually for supporting small businesses but, I will not be using them at all after this experience.

Rented the firetruck Bouncy house for my sons first birthday and it was great! Really happy with…read morethe service that was provided, They arrived at my house early for delivery and picked up on time as well. Everything was so hassle free and great! Will definitely be renting all my future bouncy houses from them! Thank you!

Wonderful customer service! Easy to communicate with and friendly service. They were prompt with…read morethe delivery and took care of our property. Following the event they came the next day and quickly but quietly took the tent down, and loaded everything on their truck and left. I will definitely call them again and recommend to my friends and family.

Excellent customer service, very communicative. The Dino water slide was so much fun for the kids &…read moreadults at our 4th of July party!! Clean & great quality water slide with a very affordable price! They set it up for us the morning of our party and came back the following morning to take it all down. Highly recommend for any summer party!

We are a mobile party entertainment company and we needed helium to test a new product we are…read moreconsidering offering. We contacted Edward at Prime Helium. From the moment he answered the phone throughout the entire transaction Edward was awesome. He answered our questions regarding Helium usage. He delivered the tank to us and went out of his way to make us feel like a valued customer. Having a business owner make you feel valued is rare in todays world. You may save a few pennies with someone else but I can guarantee you they will not treat you with the same level of customer service. We have found our supplier of Helium and look forward to working with Edward and Prime Helium in the future.

Amazing company!!!!!!! On time, very friendly, super knowledgeable. Will never use another helium…read morecompany unless it's PRIME HELIUM! Great service. Super reliable.

I have used Tom and Jerry party rentals for all my events! You cannot beat the price and the…read moreservice. Their team is professional, and also very kind. Highly recommend!

We've rented from them on multiple occasions and they have always been accommodating and…read moreprofessional. The equipments are always clean and set up is fast. Prices are extremely reasonable.

Rented barricades and a red carpet from Any Occasion back at the beginning of September and…read morealthough the renting part was easy, the delivery part could be better. From my understanding, someone was supposed to contact us the day before the delivery to let us know the timeframe but no one reached out. They actually called us the day of the delivery saying their people had shown up at the business to deliver but no one was there (we were closed and needed to have someone go out to meet the delivery person). On the pickup day, I had to call them to find out the pickup time, which was also not very accurate since they were coming from the Woodlands. I waited until about 4pm for pickup of the items. Other than that, the items were great and the delivery people were super nice and helpful. Just hope that they can refine their delivery procedures so the customer doesn't have to wait around all day for drop off and pick up. We paid approximately $150 for the delivery service since you can't go and pick up items yourself.

SUPER DISAPPOINTED WITH HOW MY MOST RECENT ORDER WAS HANDLED!…read more This was my second time renting tables and linen from this company for my annual holiday party. Last year, I was able to order and rent tables and linen from here and had no problems at all. This year, I order tables, linen, and a 20 x 20 tent with walls. Our event was for December 18, so I requested for the rental items to be delivered on December 17. The initial order was a bit too expensive for my party budget, so I asked our sales representative, Nakeesha Clemmons, to remove some of the extra items to help us with pricing. Somewhere in the process of editing our initial order, Nakeesha changed our setup date from December 17 to December 18. Since the setup date was not something I asked to be adjusted, I did not think to check when the order was updated. On December 17, when prepping the venue for the event with my Event Committee, I became concerned that the rentals had not been delivered. I called Nakeesha to inquire, and she informed me she had me down for setup on December 18. I informed her that, that could not be right as I know I scheduled the order to be setup on December 17; which makes sense since our event was on December 18. I found the email where I originally requestee setup on December 17. I asked Nakeesha to accommodate our December 17 need, and she said she would check with her manager. When I asked to speak to her manager, Jason, he called me back and said the same thing as Nakeesha. I informed him of the issue with our setup date changing. He informed me he was not able to accommodate our need. I am VERY disappointed this happened leading up to our important event. It caused added stress on the date of our event. BEWWARE of this company changing important details without your consent.

We had such a great experience with Sky High Party Rentals! The water slides were delivered and set…read moreup right on time, and the entire process was smooth and stress-free. The staff was friendly, professional, and very helpful. The water slides were a huge hit with the kids, and my daughter had such a fun and memorable birthday party! We really appreciated the excellent service and would definitely recommend Sky High Party Rentals to anyone looking for a fun addition to their party. Thank you for helping make her birthday so special!

I reserved a 24-foot water slide for our Fourth of July party for approximately $1,600. On the…read moremorning of the event, around 11:00 AM, I received a voicemail saying the slide had been damaged and they were canceling my reservation. They mentioned they had a replacement available. I returned the call within about 30 minutes, but by then I was told the replacement had already left the warehouse and was no longer available. That left us without a slide on the day of our party, with a house full of kids and guests and virtually no chance of finding another rental on one of the busiest days of the year. I understand accidents happen and equipment can get damaged. My disappointment is that there didn't seem to be a backup plan to make things right for a customer who had reserved a premium rental for a major holiday. When you're spending this much money and planning an event around a specific attraction, reliability matters. Unfortunately, this experience was incredibly stressful and disappointing, and I wouldn't feel comfortable depending on this company for an important event in the future.

We had to reschedule our wedding a few times due the pandemic which meant losing our first planner…read more Ashley Joseph stepped in and was a rockstar from the get go. Meticulous, incredibly organized and always one step ahead. She seamlessly jumped in and helped us get our vision across the finish line. Two Be Wed has a great, large team of planners who undoubtedly supported her and everyone we were in contact with couldn't have been kinder or more professional. Ashley was a huge part of our special weekend and we're incredibly grateful for all her hard work and help!

I absolutely LOVED working with Sava Sipe for my wedding day. She was amazing from day one, was…read moreable to meet with me all the time even last minute to help me calm my nerves about the wedding! Sava was friendly to my family and minister during rehearsal and also recommended some amazing vendors (limo service, dance studio, hair and makeup etc.) Everything was planned well and put together and my guests were so impressed that the day was so well planned out and put together, and there was not a dull moment. Without Sava I would have been a total mess, and she helped me feel beautiful that day! (She even had a cough drop ready for me when my throat was getting dry from this Texas weather!!) Love you to the moon and back, Sava!!