Owner Ali is very friendly and helpful. He will even open up…read morea few minutes early for us regular customers who come on Saturday. He says he says he does this so we don't have to wait out in the cold. He gives us a nice, clean place to do laundry

I just want to complain about the customer service I got from manor cleaners staff in victoria…read moreavenue branch in niagara Falls. Yesterday, I called the store to follow up on my wedding dress and veil scheduled for pick up last Sept 28 4 pm. I did not receive any update about it; thus, the reason for my call. I was told to call again because it turns out my items are not yet ready. I called again today after work asking about when will it be ready and I just really got annoyed on the manner the staff responded. I didn't like how he raised his voice on me and constantly interrupting while I was still talking. Kindly train your staff to address customer's concerns properly and politely and not sounding as if the customer should just accept poor service!

Dropped of Tuesday got it back Friday friendly and professional. Just moved up will use again.read more

I had to drop of 14 items for dry cleaning and they were done so fast and the clothing looked great!read more

I had a very positive experience. The attendant was extremely helpfu…read more I will definitely be back.

I have an Event Business and I absolutely Love doing my linens at this laundromat…read more It's always nice a clean. The employees are super nice!!!! Big shout out to Jackie(Employee) who's always so helpful and superduper nice always engaging with customers.

Excellent customer service and they do a great job with the cleaning. I got a dress done that has…read morefragile lace on it and it looks brand new. The price list is clearly available on their website, so you know exactly what to expect. They gave me an estimate for the time and sent me a text when my items were ready - right when they said it would be. Everything was easy: parking, drop-off, and pickup... and since they offer free delivery services you don't even need to bother with any of this. I don't need dry-cleaning services often and really appreciate that Colvin Cleaners removed all the stress from the experience.

The Scarlet Vetter says.....this place is the only game in town (or in many towns it seems) for…read moreamazing reliable same day service! I found myself being summoned internationally for a 10 day work trip on a moment's notice. Of course, many things I wanted to take with me were sitting in my dry clean pile, as I had been working from home for weeks with no call for my higher end clothing. Drat! What to do? I called my regular cleaner about possible same day service or even two day service and was told that was a "no go." So much for my 20 plus year's of business. So, to Yelp I turned and happened upon Colvin Cleaners. They told me they regularly do same day service as long as the garments are there by 10:30 am and that I could expect them back at or before 3 pm. Eureka!! I drove like a mad woman straight there from the southern tier and arrived at 10:32 am. Despite my tardiness for the 10:30 deadline, the counter staff was very friendly, bright and cheerful and greeted me with a "how can we help?" They set up an account for me, checked in my items, and told me I could expect a text when the dry cleaning could be picked up, all in under 5 minutes! I decided to run errands while in Buffalo for my trip. Sure enough at about 2:30 pm, I got a text informing me my clothes were ready. I arrived, to find yet more bright happy and helpful service staff at the counter. I paid a very reasonable sum for my clothes and was on my way. This place is great and advertises that they employ green cleaning methods to boot! If you are in the Buffalo area, make this business your dry cleaners!!!!! You will not regret it!

We have used Urban Valet since they first started and cannot recommend them highly enough…read more My husband was always very particular about his shirts and he always looked impeccable. Their pick-up and delivery service is always reliable and friendly and, on the very rare occasion when something isn't quite 'up to scratch' they are very quick to put it right. Good value for great service.

I've never been to a dry cleaners prior to my first experience at Urban Valet Dry Cleaners and I'm…read morepretty darn glad that this place was my first experience. I dropped my 2 shirts off on a Thursday evening and since I wasn't in a rush I kept it to the basics and was told I could pick up my shirts on Tuesday afternoon. The employee working was extremely friendly and walked me though the process. Another cool thing I liked about this place is that on top of giving you a ticket with the date on it, they also shoot you a text when the items are ready for pickup, super cool service! I stopped by after receiving a text and it was ready on Tuesday like I was told. I was super satisfied with the job they did and will absolutely be coming back here in the future! Thanks for the awesome service!

Wesselmann's came to the rescue!!! My daughter's prom date needed his suit steamed in a…read morehurry...called Wesselmann's, they said to come right over...I was in and out in 10 minutes!!! Thank you so much Wesselmann's!!!

Womp womp womp. I was a little skeptical to drop off my husband's suit here just based on the not…read moreso hot yelp rating. I ended up dropping it off anyway because we were recommended by a family friend. Originally, the woman at the counter said that they would not be able to have to suit done until Monday. I mentioned that I needed it for tomorrow and she went in the back to check with the cleaners, and then she came back out and guaranteed that it'd be done by 5pm today. To give them a little extra time, I stopped in around 5:50pm to pick up my items. The girls at the counter were very friendly. However, on the suit jacket and the dress shirt were ready and they told me the pants wouldn't be ready until Monday because all of the cleaners went home early. I'm not too sure why all the cleaners would go home early without all of the orders being done. Also, there was no manger on staff for me to speak with to resolve the issue. So, I asked for the pants back at least so that I could wash and press them at home. The girls couldn't find the pants... so I had to wait nearly a half hour before they could find them. When I asked if I could get a refund on the pants because they weren't complete, the girl mentioned that only managers are able to provide refunds. The only upside of my visit was that the staff was friendly and respectful. Unfortunately, the cleaners simply weren't efficient.

This has always been the place where I've had my suits dry cleaned, because they always manage to…read moredo a great job and get my suits back to me as if they were brand new. My Black Suit needed to get dry cleaned before I went to Long Island for my friend's engagement ceremony (he was wearing navy, and we didn't want to match). I felt the cost was very reasonable, and my clothes were actually ready a day earlier than I was initially quoted. I've wound up losing a bit of weight, so my suits are a little bit "David Byrne" on me, and am likely going here to get them tailored as well.

I brought my dress in there . repairs were never done was given back with nothing done . but it was…read morestill paid for . The owner wasn't able to speak with you .

I am a weekly customer and I cannot say enough good things about this dry cleaners in Grimsby…read more Always friendly, excellent customer service, and willing to help out! I had a white dress that was chocolate stained and it was returned to me with no stains and super quick! Thank you!! You are amazing!

This used to be a nice place, friendly owners and good service but there has been a change in…read moreownership and the new owners are very rude. Actually saw them yelling at someone in the parking lot! Very unfriendly and unprofessional. I will never go back there after seeing the way they treat people!