article of clothing sent in came back dirty ..they said ..it left store they aren't responsible…read more...paid. again to get it done my wife and I went back to go pick up same article yes the dirt was gone but guess what we pointed out that there is a spot on unit...was told it's moisture from bag we believed her she said sometime it comes in and there moisture from the dry cleaning company got home removed garment from bag ..guess what it's oil.. like baby oil ... tenent seen it and we know they don't care all I can do is add this review ... they don't care Save your money go elsewhere

Ruined my clothing/incompetent cleaner! If I could give the Dry Cleaning Spot (Stoney Creek)…read morelocation zero stars I would. I brought in an array of nice clothes suit, men's dress shirts and some women's blouses. Upon pick-up, not only was it extremely expensive, but they damaged my clothing beyond repair and didn't even clean the clothes properly. I had to return the suit to be cleaned AGAIN as it was still dirty. Every time, I took a shirt out to wear there was a problem with the garment. The men's dress shirt I brought in was from Greece and the sleeves were completely scorched and burned. They ruined this one of a kind shirt which was devastating. Upon my multiple trips back and forth I spoke with the store owner Naresh who was rude, inconsiderate, demeaning and arrogant. He provided the worst customer service I have ever experienced. I explained the inconvenience of having to return multiple times, the clothes not being cleaned and worst of all the shirt they ruined. Naresh made it clear he did not care and had no regards for my business or the care of the clothes. He did not offer a refund or to compensate for this one of a kind shirt, that I specifically took to the dry cleaner for it to be done properly. I will never return to this location and highly recommend you don't waste your time or money here either.

After reading lots of positive reviews my wife and I went to Rosa's. I had my suit dry cleaned and…read moremy shirt washed and pressed. It was done perfectly. My wife had an evening dress that she wanted some sheer lace added to the arms of the dress, (that she supplied). A few days later we went to pick up our items and as promised they were ready. My wife was very pleased with the workmanship. We would definitely highly recommend Rosa's for and Dry Cleaning or Tailoring you need done!

From the owner: Rosas Tailoring and Dry Cleaners specializes in: - All…read moregarment repairs - Shoe repairs - Consignment Wedding Dresses & gowns - Leather repair - New formal gowns and suits for children - Professional embroidery - Dry Cleaning & laundering services (wedding dresses included!)

l love doing my laundry here. After 4pm store is quiet. The washers have a pre wash and a main…read morewash.lot of customers don't realize it .which you get a cleaner wash.Staff is friendly.Some customers have asked me for help ,no problem l worked for 45yrs in the business from Commercial to wash and fold service.Customers are friendly

I came here while my washing machine was unavailable and I loved it. The service was friendly and…read morehelpful. Machine cleaned everything well and the other customers I bumped into seem to love it as well. Great prices!

Dropped of Tuesday got it back Friday friendly and professional. Just moved up will use again.read more

I had to drop of 14 items for dry cleaning and they were done so fast and the clothing looked great!read more

I brought my Canada goose jacket in here last week. I took the hood off to avoid having the fur…read morewashed as that could be ruined. I asked if it would look the exact same after cleaning, I was advised it would ofcourse. I get my coat back and it looks flat and feathers looks like they are missing in certain sections of the coat. Literally when I put the coat on I look like a hunch back as feathers were bunched on upper back and missing from mid back. They take it back after I complain and give it back to me in the same shape. Naresh the owner looks the coat over and tells me nothing is wrong with the coat and it's suppose to look like that after a wash. The feathers flatten out. Tells me he won't do anything and no compensation will be discussion. He cuts me off, doesn't let me talk and insists nothing is wrong with the coat even though clearly by the look alone you can tell it's ruined. This individual is completely unreasonable. I could even show pictures of this coat showing its state for anyone thinking of coming here. Will be Pursuing the matter with bbb as well as other avenues based on how I've been dealt with. Btw this coat was $950 with tax and only 1 year old and never cleaned before this so I know it was in perfect shape prior. Stay far away from this place and this chain as naresh is a con man.

From the owner: Eco friendly cleaning, no chemical smells 3 convenient locations. same day service (Mon to Fri)read more

Love this place! I will go back again and again. Fixed a broken zipper pull in 5 minutes -- and…read moredidnt charge me. Fabulous attitude, great customer service and really good work. The owner -- Monte? -- is infectiously upbeat, smiling and friendly. I liked this place soooooo much!

Very good experience, my alterations were done how I wanted with good quality work. I will be going…read moreback.

This place is awesome and Omid is fabulous!!! My Mother took…read moreher dress for her sons wedding which needed a few different alterations(slit in the back, sleeves refitted, and her jacket almost completely resized) and he fit it perfectly for her. She was so impressed and comfortable the entire night. I have since taken 3 dresses for various occasions and he has been amazing!! The bridesmaid dress had boning and ruching and he did an amazing job on it and you couldn't even tell it had been altered! I highly recommend as you will receive nothing but professionalism and great service.

From the owner: We alter and repair pants, shirts, jackets, wedding gowns, dresses, curtains, handbags and…read moresuitcases, both fabric and leather. We also provide dry cleaning services.

I picked up my dry-cleaned coat there yesterday and they did a great job. The coat is old, but…read morelooks like new again. They even took all the lint off. Great job!

Amazing dry cleaner!!! Work is always completed quickly and exactly as I want!! Prices lower than…read moreother local dry cleaners! Highly recommend!!