if there was a 0 rating they would get it, big rip off. Paid 16.00 plus 2.00 tax for a shirt to be…read moredry cleaned. Most dry cleaners are 5.00 or 6.00. at the most. If I had known how much it was before I left it there I would have walked out. They are also very rude. I will Never recommend this business.

Amazing small business! Owners will do anything to help out people. Some people will write lies in…read moretheir reviews about mistreatment of their relatives when the weren't there and don't know the facts. Anyone who's been there knows that these reviews aren't true and the owners are incredible.

Quiana and her team were exceptional. We brought a large project to them, and we were met with…read moreopenness and professionalism. Quiana was clear, responsive, warm, and generous with her time. The production time was excellent - they met their deadline and communicated throughout the project, and the completed work is beautiful! I highly recommend Quiana and The Golden Thimble for your seamstress needs - they are running an excellent business and are just lovely to work with in every way.

From the owner: We specialize in alterations, dressmaking, and tailoring…read more If something in your closet is torn or ill-fitting, bring it in and we'll do the right touch ups to make it perfect. If you want a completely new creation, we can make your fashion desires come alive!

I brought my Canada goose jacket in here last week. I took the hood off to avoid having the fur…read morewashed as that could be ruined. I asked if it would look the exact same after cleaning, I was advised it would ofcourse. I get my coat back and it looks flat and feathers looks like they are missing in certain sections of the coat. Literally when I put the coat on I look like a hunch back as feathers were bunched on upper back and missing from mid back. They take it back after I complain and give it back to me in the same shape. Naresh the owner looks the coat over and tells me nothing is wrong with the coat and it's suppose to look like that after a wash. The feathers flatten out. Tells me he won't do anything and no compensation will be discussion. He cuts me off, doesn't let me talk and insists nothing is wrong with the coat even though clearly by the look alone you can tell it's ruined. This individual is completely unreasonable. I could even show pictures of this coat showing its state for anyone thinking of coming here. Will be Pursuing the matter with bbb as well as other avenues based on how I've been dealt with. Btw this coat was $950 with tax and only 1 year old and never cleaned before this so I know it was in perfect shape prior. Stay far away from this place and this chain as naresh is a con man.

From the owner: Eco friendly cleaning, no chemical smells 3 convenient locations. same day service (Mon to Fri)read more

article of clothing sent in came back dirty ..they said ..it left store they aren't responsible…read more...paid. again to get it done my wife and I went back to go pick up same article yes the dirt was gone but guess what we pointed out that there is a spot on unit...was told it's moisture from bag we believed her she said sometime it comes in and there moisture from the dry cleaning company got home removed garment from bag ..guess what it's oil.. like baby oil ... tenent seen it and we know they don't care all I can do is add this review ... they don't care Save your money go elsewhere

Ruined my clothing/incompetent cleaner! If I could give the Dry Cleaning Spot (Stoney Creek)…read morelocation zero stars I would. I brought in an array of nice clothes suit, men's dress shirts and some women's blouses. Upon pick-up, not only was it extremely expensive, but they damaged my clothing beyond repair and didn't even clean the clothes properly. I had to return the suit to be cleaned AGAIN as it was still dirty. Every time, I took a shirt out to wear there was a problem with the garment. The men's dress shirt I brought in was from Greece and the sleeves were completely scorched and burned. They ruined this one of a kind shirt which was devastating. Upon my multiple trips back and forth I spoke with the store owner Naresh who was rude, inconsiderate, demeaning and arrogant. He provided the worst customer service I have ever experienced. I explained the inconvenience of having to return multiple times, the clothes not being cleaned and worst of all the shirt they ruined. Naresh made it clear he did not care and had no regards for my business or the care of the clothes. He did not offer a refund or to compensate for this one of a kind shirt, that I specifically took to the dry cleaner for it to be done properly. I will never return to this location and highly recommend you don't waste your time or money here either.

Love this place! I will go back again and again. Fixed a broken zipper pull in 5 minutes -- and…read moredidnt charge me. Fabulous attitude, great customer service and really good work. The owner -- Monte? -- is infectiously upbeat, smiling and friendly. I liked this place soooooo much!

Very good experience, my alterations were done how I wanted with good quality work. I will be going…read moreback.

I'm so pleased with the job Mei did on my bathing suit !! The leg openings were too large and…read moreafter stitching an elastic to reduce the area, voila! Great job, great fit !!!

Hadn't stopped in here for a few years, but so glad I did!…read moreThe woman working took a look at a rip to be repaired on an almost brand new sweater right away. So kind, she told me about two different ways to fox it then gave me her opinion. She repaired it right then and there, I didn't have to drop it off and come back later. Excellent customer service! Will definitely shop there again!

Alice does amazing work. I've been to her multiple times and every time my items are altered…read morewithout any issue at all. Her prices are also very reasonable and you get your items back in a timely manner. Alice works out of her basement and it's a well organized space. Highly recommend if you're looking to get alterations done.

Great quality alterations and friendly service. Had a…read morejacket and multiple pants and a jump suit altered.

My husband and I had the worst experience at this tailor shop . You would think with all the years…read moreof experience that they keep telling people they have it should have been a breeze spending $2000.00 on a custom made suit and made to measure shirt . When my husband returned for a fitting he was insulted regarding his body shape and was very uncomfortable. We were assured when we first went in that they could have his Custom made suit done in time for a wedding we were attending. The day before the wedding I had heard nothing so I drove to the store and to was informed that the suit was not ready and not even in the store . They told me purolator was supposed to deliver the Jacket (Which had been sent out for finishing ?) I thought the work was done on the premises!!! They called me the next day , the day of our function and said they were going to deliver it to our home ,the sales man that I dealt with dropped it off my husband tried on the jacket and he left ! We were in a crazy rush to get dressed and make it to the wedding . 1st the CUSTOM MADE shirt did not button up at the neck but regardless he did up the tie and tried to hide the fact it did not button up , quickly put on the pants and we had to leave , only to realize when we got to the wedding the pants were way too long. I went back to the tailors and all I got was a shocking mouth full of abuse from the older owner who refused to give me a detailed invoice . He kept telling me I was a dishonest person ( even though I paid the $2000.00 plus for the suit and shirt) My husband and I also have been in business for 48 years and would never ever treat our customers in this manner ! The sales person that measured and assured us everything would be done and ready had absolutely nothing to say when I was there stating that he was just an employee. In my business experience you are responsible for the actions of your employees!!!!! Carole S

Great customer service. I ripped my suit pants across the seam and needed them repaired. They…read moreturned out great, were ready the next day, very inexpensive to repair. This place is one of those hidden gems you hear about. Spoke with the owner in length on how long he has been in the community. It's great to see his loyalty to the surrounding area and I hope this business continue to thrive. Will be heading to Stoney Creek Tailors for my next suit purchase.

Many clothing alterations were done by these wonderful and friendly ladies! We have never been…read moredisappointed with any of the clothing item's alterations. These fabulous women always do excellent and professional sewing alterations! Their list prices are very reasonable too! Thank you so much for your excellent customer service Zofia Sew Kwik! JC