returned my truck damaged . kept my truck unplugged at -40 leading me to believe it was being…read moreworked on. when I expressed my displeasure with this , they were rude to me and returned my vehicle with the bumper scratched . I do not recommend .

The staff were very friendly and accommodating. I was given a courtesy truck to use for about three…read moreweeks while I was waiting for my truck to be repaired which saved me a lot of money on truck rental fees and allowed me to work steady and make money. I highly recommend this business!

I have to say, I was thoroughly impressed with their service from start to finish. The estimate was…read moreclear and detailed, and they kept me updated throughout the repair process. The work itself was flawless - you can't even tell there was any damage. Plus, they were incredibly professional and courteous. They have also cleaned my car too:)

I have been bring my vehicle to Norgate for about 15 years or more. I just love the service and the…read morepeople. Always a fantastic job and super clean. Thank you Casey and staff for the great work through the years.

These guys really know service. They went above and beyond to ensure my new used car was looking…read moreexcellent! Courtesy car provided when pays were slow out of Acura. They shine against Prince George's mediocre service standard!! Cheers!!

My car has required a new muffler/resonator for some time now and I have been putting it off for a…read morewhile, in some small part because I didn't know who to go to get it fixed in PG...I've had a number of negative experiences with mechanics in town who are condescending, impatient, and are not thorough in their explanation to me of their assessment of what needs to be repaired on my car....I chalked it up to them treating me as such because I am a woman. So I was pleasantly surprised when Bill Papp, owner of Minute Muffler and Brake not only quoted me $140 LESS than the competition for the same service he also explained clearly to me the work that needed to be completed on my car. He also helped me locate a PCV valve from the autowrecker (only $15 vis-a-vis a new part that would have been more than $130) and he put it in my car "gratis"....Importantly, he treated me like a human being and a customer he valued and respected, from my experience a rare treat for a woman seeking auto repairs in PG. Thanks Bill! My only slight suggestion/the reason I did not make the review a full 5/5 stars is that I think it would have been valuable to have had a more thorough look through my entire exhaust system....that may have shown that the PCV valve change was what was needing to be changed to meet my immediate need (the smell of exhaust in the cab of my car) vis-a-vis the exhaust/resonator change (the much more expensive fix that I may have been able to put off a little longer)...but nevertheless it did need to be changed. Again, thanks Bill!

I brought my car in to Pro Tech after I smacked up the fender on a light pole. I was really worried…read moreabout the whole process, between scheduling the repairs, payment plans, overall cost, and what the damage would mean for my insurance. These guys were awesome, to put it lightly. Troy explained the whole process to me from beginning to end, and answered all my questions. I left after the initial consultation feeling like a huge weight had been lifted off my shoulders. The cost was extremely reasonable, and they were able to schedule me in last minute when I needed the repairs done to do some travelling. I dropped my car off (which hadn't been vacuumed in a couple of months and was full of dog hair...embarrassing!) and picked it up looking brand new, and detailed immaculately inside. I never thought I'd see my SUV looking that shiny and clean - inside and out, ever again. I would definitely recommend this business to anyone needing collision repair. I would definitely return myself, but hopefully I don't have to!

Service team is above the bar at this dealership, I went in for Chevrolet service plan oil change…read moreand noticed rust starting in a few spots on my bumper the truck is a 2016, the team came together and had my truck in first thing the next day, they spent 3 hours polishing and going over the truck, free of charge! Kudos to Sarah I have owned a brand new ford pickup and the local ford dealer practically laughed at me when rust rotted through the lower door panels and tail gate while under warranty, they wouldn't do a thing, after multiple other issues and poor service in general, I made the switch to Chevrolet, best decision I have ever made!

NEVER buy a vehicle here, I purchased a truck and there was a problem with the lift kit. Service…read moresaid it was Sales and Sales said it was service. Either way, I ended up with a bill for $800 just to ensure the truck was safe to drive again. I'd go to Houston (SMP) or any other Chevrolet / GM dealership.