Phoned about the dog wash. Asked if it was working (-20C outside) and was told yes, it's all good. So I drive up the 20km and the water is ice cold even after letting it run. Raised the issue, attendant couldn't do anything about it.
Call again, several days later. Explain what happened and ask if the water is hot this time before I drive 20km to use the service. Manager assures me the water is warm for washing dogs. Ok. I drive up there again. And the water is ice cold, frigid. No settings. Just on and off. $10 again. For ice water.
No I did not subject my dog to this either time. I was and am angry.
Even while there they argued the water is hot. I said "what is your definition of hot?" And then they said "well it's room temperature". No it's not room temperature unless the room is a walk in freezer.
Anyways I said I want them to pay for my gas that I wasted driving there twice after calling ahead both times. Nope. At least I got refunded on the wash card. But still. Where is the integrity? What are these people smoking?
I wouldn't give them my business now if they were the only fuel station on earth. I would make my own gas before giving them a red cent.
If you're looking to use their wash facilities, don't expect any hot water. And communication with them is as productive as speaking to a brick wall. read more
