I feel like the staff is overwhelmed with the amount of kids. They have to watch and aren't…read morequalified in that area because kids are constantly coming back hurt from this place and frankly it's quite upsetting.

We enrolled our 6 month old son to attend daycare here because the location was super convenient…read morefor us. However, we received almost zero communication after we enrolled. We never received a completed contract to sign, we had to call several times to ask to be billed for our start date, and we tried to contact the facility for over 3 weeks prior to his start date. We called every couple days throughout the day in an attempt to reach someone (over 15 times total) and never received a call back. We ended up emailing asking for additional information when we were a week out from his start date and still received nothing. Finally, we contacted the director over email again to let her know we were not going to be paying or bringing our son in. She then got back to us and said they weren't even in that facility at the time and to bring him to a different location for care. If I hadn't reached out and continued to beg for information we wouldn't have even known. We would have just showed up at the original place and we wouldn't have been able to get ahold of them since they don't answer phones. Super unprofessional with an utter lack of communication or care for the families signed up to attend. I wouldn't trust them with my child at all.

My experience with enchanted castle has been nothing but excellent!…read more My daughter started here when she was 3. Since then I have enrolled my son and my newborn. Mrs Angela, Mrs Lisa , Mrs Bailey and Mrs Tiffany and Mrs Holly have all treated us like family. From the education to the emotional development my children have grown so much. They hire teachers of quality and have never made my kids feel uncomfortable. We appreciate you all

My child attended Enchanted Castle for two days in January of 2021, for about 4 hours each day. The…read morefirst day seemed to go okay, though I was concerned when the main teacher of my child's room stopped mid sentence to yell at a different child across the room. I set it aside since it was to have the child remove something from their mouth and I figured that was better than choking. When I arrived to pickup up my child he was happy and didn't want to leave. The second day when I arrived to pickup my child he wanted to leave immediately, he was even distressed when I stopped to grab his lunch and water bottle. As soon as we arrived home he began to grab the front of his diaper and say "ouch, ouch, ouch." This is something he had never done before, he had never even said "ouch" before. When I changed his diaper I discovered that his genitals and the area immediately surrounding them were red and inflamed. Upon further inspection the skin from the body of the penis was torn away from the glans. Again, something that has never happened before with my child. I immediately documented the incident, called the facility to report the incident and that my child would not be returning. The director apologized and said they would speak with the teachers in that room. I received an email later that evening that the teachers reported that his last diaper change (20 mins before I picked him up) was wet and everything was normal. Nothing else. I picked up his items later that week and there was no acknowledgment of the incident. I asked several friends who have boys if they had ever had anything similar happen with their kids; none, not a single one had ever had this issue. They were all shocked to hear of such an incident. The only thing they could think of was either long nails or jewelry snagging the skin of his penis while changing him or being overly rough while changing him. I am not a person who wears long nails or jewelry, so this is not something I thought of. My child is very active, has run around the house naked playing and climbing, and has never ever injured his genitals doing so. Regardless, either the teachers providing care to these 2 year olds don't know what normal is or they (and/or the director) lied about any incident occurring. I'm so glad I removed my child from the facility when I did, earlier this summer I received notification that a teacher in the 2 year old room was reported to social services for mishandling a child. Do not leave your child here. The anxiety of trying to find another childcare facility to trust has been an utter nightmare since our experience here.

Just like home! My son attended University Preschool (which…read moreis run by the same owner) for several months and then switched to Little Bear because it was closer to my new job. He was there for the entire 2016/2017 school year and was only removed because we moved out of state. He LOVED it there. He always talked about his friends (and has requested to go to school to see them daily since we moved 13 days ago), and it wasn't unusual for him to ask me to bring him back to school after picking him up. I appreciated how flexible the owner was with me. She allowed me to change his schedule multiple times in the year we were at her centers and always responded to any e-mails that I sent. I also loved hearing my son come home singing songs and knowing advanced words that I knew he hadn't learned from me. The center did a great job encouraging my child to finish potty training without making me feel bad that he wasn't there yet. I never walked in to the center to see children watching TV or sitting in a room without having a teacher playing or talking with them. I knew when I went to pick my son up from Little Bear I would find him happy and safe!

A unfortunate event happened yesterday at Little Bear Daycare/Preschool. 11/05/2021I was ending my…read moreday at work, I drive to pick addy up at little bear (her school) I arrive they let me in, I walk to Addys class, Lorrie the " owner" walks into the class room, she goes over to the wall bends over, grabs this piece of the wall that addy tore while taking a nap, anyways she was slapping the plastic border on the wall, she said YOUR DAUGHTER DID THIS you need to pay for this, i said Lorrie I will not pay for that, she's in your care, and your teachers should have been watching her, where was the teachers? " we thought she was sleeping" Then her teacher Christine said " we rubbed her back and thought she fell asleep, then proceeded to say she was playing with blocks. I said okay was she sleeping or playing with blocks, again who is watching her? No one? You should be mad at yourself that you allow yourself not to pay attention to these kids. I will not pay for it. Lorrie comes storming over to me, gets in my face, and said " you need to pack your daughter and her things, you need to get out of my school, today is your last day, I said okay. I gathered her things. Her teacher Christine, said I'm sorry I don't know why she has an attitude and it always like that. I emailed her, I asked for the video footage, and Addys files. Her response was highly inappropriate. (Her response in the picture. ) I get into the car, addy told me (" mom Lorrie scared me, she said " you need to grab your things and get out of your class room when your mom comes to get you) and that Lorrie poked her in the chest. Lorrie and her daycare has no sanitation, they attack children verbally and physically, unorganized, Lorrie's office upstairs smells like urine because her dog sits up there you walk on paperwork. She doesn't have her finances in order, she will harass you every day about your schedule. If I could write more I would. I have a lot more situations, and dates I reported.

I recently transferred my son over from Blue Kangaroo South Reno to One World Children's Academy…read more It is a complete 180! All teachers at one world I feel like truly love their job and it reflects on how they treat your child. From my initial tour, all staff members have been very welcoming, even teachers from other classrooms. They are constantly stimulating the minds of the children and they get to participate in many fun activities!

We are so fortunate that OneWorld Academy has the patience to take our son after what he went…read morethrough. One World Academy is extremely understanding and supportive. I can't believe how lucky we are to have found such an amazing team/staff. We were falling behind on some aspects but One World assured us that we were okay and now our son is potty trained and we are working on getting him back on track. We need more schools like this. Thank you One World Academy. Thank you.

We LOVE Creative World. I cannot recommend it highly enough. We are so sad to graduate and leave…read morethis amazing school behind. Our kids: - were excited to be there every day - were surrounded by wonderful, nurturing teachers who balanced play with development. Our kids were beyond prepared for kindergarten in every sense. - made tons of friends, including from younger and older classes because there's some cross-over play time. It's small enough that every teacher knew our kids well. - loved the facility - the rooms have a super happy energy and the backyard is shady and full of activities - had the option to participate in a wide range of extra activities that the school coordinates to take place onsite - Spanish, soccer, swimming, gymnastics, dance Both of my daughters attended from age 3 onward and I only wish we'd started there sooner because the difference in their happiness between their first preschool and Creative World was so stark. We're so grateful to everyone there who played such a pivotal role in our children's lives (and ours in taking such good care of them!). We've since recommended it to a number of friends, who've all had similarly fantastic experiences.

My daughter started at Creative World as she was ready for a school that challenged her intellect…read moreand provided her a calm environment to play. My daughter used to hit someone everyday at her last school and once she transferred to Creative World, her behaviors just stopped. The teachers are caring, calm, fun, and understand the needs of my daughter. The playground is the best in Reno and she has extracurriculars provided through the school. I know my daughter is safe and loved while she's at school. The owner Liz is understanding and knows what's important to families and I feel so blessed to call Creative World our preschool.

This place is so bad and is paid To say good things about…read moreI-ready. The teachers are sad sacks and yell at small things most of the other reviews are wrote by the teachers because I know them.They won't let you say words like hate or gun which is ridiculous!

My daughter has been going to Excel since kindergarten and I am happy with the school. The…read morespiritual component is the reason that we chose the school. Bible is a regular subject and there are daily prayers and a weekly chapel where all grades gather for worship and then to listen to an age-appropriate Biblical message. It's comforting knowing that our values and beliefs are being reinforced at school by like-minded adults, most of whom see their job at Excel as a ministry. Another aspect that I really appreciate is the small class sizes. There is only one class per grade, so my daughter has been with the same group of kids throughout her school career. This has allowed her to form deeper friendships than she would be able to having to start over with a new class each year and it also means I am familiar with most of her classmates and their parents so I know who she is hanging out with and what kind of homes they are from. Each teacher so far has had his or her own teaching style and personality, but I have no complaints about any of them. They have all been very loving and caring in their own way. Excel is non-Denominational and not sponsored by any particular church or denomination, so there is a diverse mix of students and teachers who attend many different Christian churches in the area. While it's a small school, it is still relatively ethnically diverse for its size. I expected that there would be a trade off with diversity when we chose to send our daughter there, but have been pleasantly surprised that she has never been the only person of color in her class and our interracial family has never once felt out of place or discriminated against in the slightest. Academically, I have no complaints. The curriculum (besides Bible, obviously) seems pretty standard and similar to what you'd find in a public school. My daughter is on part with her grade level. Yes, it is a private school. Yes, you have to pay money for something that the government is willing to give you for "free," but it's money well spent, in my opinion. We aren't wealthy. We are a working class family struggling to get by, but we are happy to go without many things to know that our children are growing up being taught about the redeeming love of Christ at the place they spend most of their waking hours because at the end of the day that's what will give them the best shot at being happy in life.

The staff are all very nice and caring! They are great!read more

Sending our kids to this school since February 2025 has been one of the best decisions we've made!…read moreThe positive impact on our children is clear - they absolutely love it. We appreciate the fantastic communication from the teachers and the strong relationships they build with the children and parents. The schoolyard is a highlight, with its shaded areas, amazing play equipment, and clean turf. The kind and understanding owner truly cares about the students and every family who comes into her school. With well-sized and organized classrooms, and attentive staff, this school earns a resounding 5/5 stars from our family! Would recommend this place to friend and family any day!

We've been a Goddard family for about 4 years now--both kids. The care is not cheap, however, I…read morelike the additional focus on education, and the high degree of professionalism I've witnessed from their staff! Looking forward to buying a boat when our children transition into the public school system! :) In all seriousness though, despite the cost--you will not find a better daycare in the Reno/Sparks area.

We've had such a great experience at The Goddard School! The staff is wonderful, and Jillyan and…read moreKarina have been especially amazing -- so kind, attentive, and truly caring. Both Emily and Kristen up front have been very helpful and welcoming to our family as we joined Goddard! Our child is thriving, and we couldn't be happier! Highly recommend!

I love this school! The students are excited to learn and care about each other. The staff do…read moreeverything imaginable to help students have meaningful experiences. I could not be happier to be a teacher at this school.