Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Dropped my car off this past weekend after finding this place on Yelp. I had reached out to a few…read morebody shops and got several different quotes, but these guys really stood out. They were super diligent about following up after my initial inquiry, which I honestly appreciated because I tend to forget things. Their pricing was very fair and competitive. I stopped by for an official quote and dropped my car off on a Friday. I made it clear that I really needed my car back by Tuesday and they actually finished it early on Monday which was amazing. The car looked great when I picked it up. Honestly like brand new!! I was really impressed with the pricing, quality of work, and overall customer service. Definitely recommend to anyone needing this kind of work!

I wrecked my car, a 2016 Jaguar XF, on January 31. If I had let the insurance deal with it, they…read morewould've totaled it because the damage was pretty extensive. My whole front end and the front engine parts were damaged bad. I didn't know of any collision shops. So I found H-Town Collison. I spoke with Mr Omar and he promised to give me a fair deal and to take care of it for me, Which he wasn't lying, because he was willing to work within my budget, knowing that I was paying out-of-pocket. When they were finished with my car, it looked better than it did before the accident. I would highly recommend H-Town Collison to anyone, And the main reason I would recommend it has the least to do with my car itself. Mr Omar and Abdul treated me with respect. From the start, they showed that they valued me as a customer, and I really appreciated it.

I am simply blown away by my experience with the owner, Marwan. We truly need more people like him…read morein this world. Marwan recently helped bring clarity, comfort, and resolution to a very difficult, stressful and complex situation following my car accident. Throughout the entire process, he was incredibly responsive, consistently kept me updated, answered my questions, and made sure I understood what was happening every step of the way. His communication and genuine concern for his customers are truly exceptional. You can tell that Marwan doesn't simply run a business. He genuinely cares about the people he serves, and that made such a difference during an already stressful situation. I will always refer my friends, family, and neighbors to Marwan. This is simply a great business run by a genuinely great person. Thank you, Marwan!

Excellent experience with Paragon Automotive. One day while picking up some items at Home Depot,…read moresomeone must have backed up into the nose of my car, leaving a very sharp-edged dent, dead center from the hood down to the lower spoiler. I checked some prices at various shops around and decided to go with Paragon. These guys and gals definitely know what they are doing. Other people seem to be very comfortable with their services also, as they were working on some very expensive cars. Long story short, I appreciated how they kept me up to date on the status of the repairs, and I am very happy with the results. There is absolutely no way of telling there ever was damage. Top notch work!

I brought my Jaguar in for a paint job and I'm extremely happy with the results. The paint came out…read moresmooth, clean, and professionally done with great attention to detail. The team was professional, communicated well throughout the process, and delivered exactly what I wanted. The quality of the work and overall value exceeded my expectations. My car looks amazing now and I would definitely recommend them to anyone needing paint or body work.

Great shop! The leather had torn on the seat of my Mercedes; they replaced the panel and you can't…read moretell it was damaged. Ready in one day, and the price was reasonable. They went above and beyond, taking care of a few minor things while they had my car. AND they washed it! I would highly recommend them.

Reza and crew did amazing work. Maximum respect for these kind folks. Serious, helpful and…read morehonorable - these guys are golden.

i got into a fender bender and they did a great job making it look like nothing happened for a good…read moreprice.

1. Jose was the first person that responded and with an actual quote. This was really my primary…read morereason for choosing Texas International Motors. He not only responded first, but was timely and answered all of my questions before, during and now even after the work has been completed. 2. Close to home. 3. They were able to drop me off at Starbucks so I could wait for them to work on my car- they do have a sitting area- but I chose to go to Starbucks. 4. They work with Koalifi for payment plans. 5. As far as auto repairs go, in my experience, super reasonable!!!! I was charged half of what "my usual"mechanic quoted me. Now, if only auto technicians would clean up after themselves... and no, I'm not singling Texas International Motors out. I'm talking in general. Greasy fingerprints on hood and glove compartment and shoe prints on the inside door jam

I've been making awful mistakes about not going to a BMW specific shop to get my car fixed and that…read morehas been a major problem. I finally found the shop and I'm so happy I did. I can't remember the owners name, I apologize, but he was very professional very nice and very straightforward. He didn't try to sell me anything, he didn't talk down to me, he didn't treat me like I was dumb, he was there very nice and professional. His rights were completely in line with other shops, he didn't try to sell me anything, he fixed my car quickly, too, surprisingly fast, and the experience was just much better than I expected it to be. I will be taking my car back to him for anything else I need. I can't believe how easy it was when everything else with my car has been so hard! Thank you, thank you thank you for your wonderful service!

Since the purchase of our 2013 Volvo XC60, our service experiences have been horrible at the…read moredealership so we decided to give Southwest Automotive a try based on other reviews. Hands down, best service experience I've had in a long time. I had the first appointment of the day and happen to show up 10 mins early. They immediately greeted me and got to work on my car. They first do a diagnostic test and inspection of the car, then suggest based on Volvo recommendations as well as what the service technician sees while inspecting. I was then thoroughly explained each item that needed attention and time frame associated with fixing. It was the first time in a long time that I left a car shop feeling good about everything. I will absolutely bring my vehicle back here and recommend them to anyone with a Volvo.

Great service for Volvo car owners, reasonable prices, excellent customer service. They have been…read morein the same location for over 20 years very easy to find in Richmond Ave. Highly recommend if you drive a Volvo

Leo is the best to fix your dents and scratches. His shop and workers are very professional and his…read moreprices reasonable.

My hood wouldn't open on my Nissan Murano. I called Mossy - they wanted $200 to look at it, and…read more$100-$300 more to fix it. I went to Leo's. Nicest people ever! He quickly assessed it, ordered the part, fixed it 2 days later for $95! What a wonderful, little family business. Thank you, Leo!