Horrible!! While I was there I saw The lady wash her hands. We sat there for almost three hours. In that amount of time I saw her do head checks on three different clients with the same hair brush. Thank good thing they were all clear, it is still unsanitary. They gloat over clients that turn out to have lice.Thats not very nice.I will never go back again! read more

Where do I begin? I recently discovered head lice on my 10 year old daughter for a 2nd time. This place truly has a special place in my heart. We had our first traumatizing experience when my daughter was 4. She caught lice In preschool at 4 years old. After 2 months of no sleep, paranoia and attempting to treat it at home we gave up. Not knowing these services existed 6 years ago we resorted to shaving my daughters hair off. I never forgave myself for that as it left my daughter very traumatized. Well here we are again 6 years later. A few days ago I discovered she had gotten it again. Frantic is an understatement. But I knew there was no way I would put my child through that again. At 7 am I started googling lice removal services and came across magic nit pick. Lucy answered the phone, she had the most calming, soothing voice. She gave me the first available appointment 2 hours later. I kept thinking to myself there is no way this process is going to be simple. I was wrong!!!! After we arrived I discovered not Only did my daughter have it but so did my 8 year old son and myself!!!! I had never had it so now the fear was even greater. We also discovered another family member to have caught it as well. Nevertheless we all received the treatment. Today was our follow up. All of the woman, Lucy, Karen and Nora were sooo extremely kind. Did not make us feel like we had some disease. I have never felt so comfortable in my life. This place is a gem!!! We are all officially lice free!!!! I wish I had a service like this when this happened the first time. I have purchased all of their products and hopefully will never have the need for their services again. But if it happens I know where to turn. I am for ever grateful. read more

Can't say enough good things about Magic Nit Pick. When I found out my daughter had lice, I looked in Yelp, dreading finding a place and how long it would take to get an appt and how far away it would be. I called and immediately the phone was answered and I was able to literally bring my kids in THAT NIGHT - at 730pm. As sad as it is we all had lice but the women there are so sweet. No question seems to annoy them. They were kind and understanding. Prices are very reasonable. We are currently getting our second follow up and hopefully soon we will all be free. I highly recommend this place. read more

The woman who worked on my kids, when she was done took my daughter's smock off and walked it to the back of the store with this horrified and disgusted look on her face. Part of what your paying for is someone being professional and she really needs to work on her game face. And I saw another mom who was being shamed in the same way. I don't post yelp reviews unless I have a really positive experience or a negative one. And I felt compelled to post about Nit Pick because I walked out of there feeling lousy. read more

Magic nit pick saved me!!! They came to my school and in a mater of seconds they discovered I had lice. They made sure that I had an appointment the same day and they came to my rescue. They were very thorough while explaining the process of how I could get rid of my lice and prevent them from coming again. I Highly recommend their services. read more

Honestly these girls were a life saver! Their service at the salon was professional and highly appreciated! My nephew had received a letter from his school, that some students were carrying lice. I had googled the closest place to their house and took him in. I'm so glad I found them. Nora was thorough, and great at her job. She found the lice in my nephews head also and we were able to get it treated. They gave us a follow up appointment and surely when we went back 2 days later it was all gone. Thanks so much ladies! read more

The school nurse called, and asked me to pick up my daughter because she had lice! As a single dad, I had no idea what to do. The only thing I could think of was to drive directly to the pediatrician. When I got there the doctor checked my daughter, and confirmed that she had lice. I was expecting to get some sort of medication, but was told that neither the prescription or the over the counter stuff will get rid of the eggs, and that I should go to a lice removal salons. I looked up Magic Nit Lick since I live in the area, and they took me in immediately. Nora and Karen were amazing. Come to find out my daughter had it for 3-4 weeks. What a relief. These girls are god sent!!!!! We had to go back 2 days later for a follow up treatment, and another final check couple days later - but it worked! read more

We are so grateful for Nora and the Magic Nit Pick . She saved my head and my boys ( TWICE ). It's not funny when you get lice , but we laugh and enjoy ourselves when Nora saves our heads! She is patient and thorough , and someone we trust . She also lets you see what's in your head , it's no joke . There is an epidemic of lice in our schools and camps and having a place like the Magic Nit Pick is a blessing . This is too big for a laymen to handle ! You can do it all you want , but you need Nora to save you ! She'll even show you how you can help it along . Do not ignore her !!! Do what she says . I did and I feel like a lice champion ! RUN , do not walk ! If you feel the " itch ", don't ignore it . If there is lice at your school or camp , do not think it can't be you and your children . None of us are immune . Let the Magic Nit Pick and Nora help you ! It's worth every penny. Every single " lousey" penny ! read more

Great service, Nora made our treatment time very enjoyable and answered all the many questions we had. Our whole family needed treatment and they were able to accommodate all of us. Highly recommend them if you ever need to be treated. read more

I must say, the first two times I had gone to The Magic Nitpick, I did enjoy their service to a small extent. Unfortunately, this all changed when I realized that The brushes used to check for lice are reused on all customers, and I highly doubt that they are sanitized prior to being brushed through hair. So if you didn't have lice prior to getting a head check, you sure will have them after. I had come in with a rather large party, and the place was packed when another family came in. Almost immediately, the woman that is in charge of both the reception desk and lice treatment began to give us unwelcoming looks, so much so that we left to the nearby coffee shop while one of our relatives received treatment. The first two treatments failed to work, so we were scheduled for a third head check. Unfortunately, we were running a few minutes late and were bombarded by countless, rude calls from the office. The woman behind the reception desk had yelled through the phone "you're late- I have other customers" and told us that she won't be available until 6 pm. To this we responded okay, and had planned to reschedule. This did not happen, because she continued to call and clarify that she did not want to do the 3rd head check. All in all, we went to another location, which was completely empty, and they refused service. Overall, I am disappointed. For such a high price, the products do not work. The customer service is unwelcoming and unfriendly. read more

I cannot say enough wonderful things about Magic Nit Pick. When I learned that both my daughter and I had lice, I was completely panicked...but Magic Nit Pick saved the day. Lucy and Nora were professional, knowledgeable, very thorough, kind and extremely accommodating. They completely put my mind at ease (and my daughters) and took great care of us! I really hope we don't get lice again anytime soon...but if we do, I will be calling Magic Nit Pick! Highly Recommend! Thanks Lucy and Nora! read more

Getting lice is so hard on any family - but the team here really puts your mind at ease. Nora is the best!

Lice is a drag and when your child gets it, you just want someone to make it go away. Lucy, the owner at Magic Nit Pick, does just that. The shop is quaint and comfortable. She'll work with your schedule, and then take care of business. Lucy just makes everything okay. After one visit, my girls were lice free, though follow-up is important. It's not necessarily cheap, especially if you have more than one child affected, but I almost would have paid anything. Thumbs up for Magic Nit Pick - I hope I never have to use them again! read more

I was referred by my daughter's pediatrician so I felt very comfortable coming here from the beginning. I was very impressed with the salon and the owner. Prior to making an appointment I spoke extensively with Lucy and she answered all my questions and was very reassuring. She was also totally and completely up front with pricing. Lucy also guarantees her work and has you come back a week or so later to do a head check just to make sure everything is gone. She will also send you home with the shampoo, conditioner, and repellant, all of this is included in the price. Other salons will tell you one price but you'll end up paying much more and if you need to go back, you'll end up paying twice. I will always recommend Magic Nit pick to everyone! read more

I fell upon this site after being worn out from trying to clear my daughter of lice and still finding nits weeks later... After my daughter was crying, because she was tired of me checking her again, I felt like I needed help. I had used another lice removal company a few years ago and felt like it was such a business, feeling pressured and like they were doing me the favor. After spending an exorbitant amount of money, I swore I would become the lice specialist and would never rely on a company again. Cut to a week ago, losing my mind I came upon the yelp reviews for Magic Nit Pick. I spoke with Lucy on a late Saturday afternoon and she was so calming and helpful and even made time for us to come in an hour later. The salon is clean and welcoming. Sonia checked my daughter, husband and me and then treated my daughter. Prices were reasonable and the package we purchased included an ample amount of product for recheck and a great comb. After checking my daughter twice at home and then returning a week later, she is now lice free and we are all much happier. Both Lucy and Sonia were caring and efficient and had a great knowledge of how to treat and prevent lice infestations. I highly recommend Magic Nit Pick. If you are unfortunate to have a lice infestation in your household, knowing that you have Magic Nit Pick there to help you out is a definite comfort and an even pleasant experience. You are not alone. read more

Nora was so sweet and helpful in helping me understand how this whole lice thing works. It is very stressful and she not only eased my scalp but the anxiety that comes with it. Her calm demeanor made the whole experience of treating it as easy as possible. I would recommend her in a heart beat. read more

Lice is a horrible experience but Magic Nit Pick was the saving grace for my family. They're facility is calm and the staff is knowledgable and reassuring. I've used another service prior to this that I loved but could not get a hold of them today and based on the reviews here on Yelp, decided to give Magic Nit pIck a try. I'm so happy with my choice. I think most lice removal places are effective, the questions are more about value and customer service. Well, the prices are beyond reasonable here and the service was stellar. Hopefully, we're done with the lice thing for a while, but if we are ever in need, I'll be calling Magic Nit pick, no doubt about it. read more

I brought my foster daughter in the day after she came to my home. Nora at Magic Nit Pick was completely amazing with her. This little girl had been through some very tough times and was terrified of getting her hair wet or getting anything in her eyes. She had thousands of lice in her hair and Nora said that she had probably had lice for at least six months. She was panicked, she cried, she even swung at Nora a few times and yet this wonderful woman kept on working and talking to her and making her as comfortable as possible. After the first treatment, we went in again the next day for another treatment and almost all the lice had disappeared. One more treatment and some home care, and at her recheck today, my little girl is completely free of any critters, thanks to Nora. I love the products as well. I don't like the idea of putting harsh chemicals on a child's head, and these products do the job without hurting her. I cannot praise Magic Nit Pick and Nora enough! enough! read more

Lucy (the owner) found lice in my daughter's hair in her classroom. I called that day and was able to make an appointment that afternoon. Lucy was friendly and made my daughter feel so comfortable. I even had a hair check . Thankfully I didn't have lice (this time). She was also so informative and answered all my questions and concerns in detail about lice. She guarantees her work and gave me easy instructions to do at home. A week later we came in for a head check to make sure all the eggs were gone. She again was wonderful with my daughter. Thankfully my daughter 's head was lice free! Lucy took care of the lice! I am thankful to have found Lucy! I will definitely see her again if needed. read more

I love Magic Nit Pick and consider Nora to be an angel on earth. We have been to her for two treatments over the past 2 years, both of which required us to go to the store twice- once for the initial treatment and for the final followup check a week later. Nora treated me and my child with such kindness and care that we were completely happy after those visits. Lice make you feel like you are going crazy, and Nora combines thorough lice removal with comprehensive guidance on how to treat your home, clothing, and car to ensure success. When you leave her care you are no longer feeling anxious and upset. I watched her handle what would be to most technicians a dizzying influx of customers with grace and competence as she treated us on a busy evening. When I sent an email with a small question, she phoned me as soon as she received it and helped me understand what I needed to do when I was doing the subsequent treatments at home. If you find lice on yourself or your child- this is the place to go to take care of it. Great products, too. BTW- When I came here (Yelp) to sing praises, I noticed a lame review by someone called "Yellow F" on 1/14. I was in the store several days later so that person mush be living in an alternate universe or they are a cyber troll- anything less that 5 stars doesn't match the Magic Nit Pick! read more

Nora is amazing. I called on a Friday morning and was at the salon within two hours of my call. Nora calmed me down, took care of my kids and made the whole nightmare not seem so bad. Would recommend Her and Magic Nit Pick to anyone facing a lice problem. read more

I took my daughter & grandaughter to the new location in Glendale. Lucy & Diana were wonderful! Lucy was very calming and knowledgeable and Diana very thorough. So glad to have found Lucy & the services she provides. read more

Magic Nit Pick saved us! My daughter came back from an extended stay at a friends and returned with a head full of nits! It was so great to find a place right in the neighborhood at a very convenient location. Lucy set up an appointment for our whole family to be checked right away . My son and I passed, but unfortunately my daughter needed the full on treatment and up-keep. Sonia showed us exactly what to do. She also gave us step by step detail on how to make sure it was completely eradicated from our home. Magic Nit Pick really took the fright and anxiety out of a very disturbing situation. They really know how to put your mind at ease. I would HIGHLY recommend them to any one of my friends that may encounter lice in the future.... and I have! :) They also use natural ingredients , which makes me feel a lot better about not putting dangerous chemicals on my daughters head. It also smells great! read more

I'm going to vouch for all the other reviews on here. Magic Nit Pick is THE place to go to efficiently and calmly remove these un-welcomed guests. We have two school-aged kids and it seems like lice are just a part of life at this point. 7pm Sunday night, we were putting my son to bed and...oh no!... the telltale nits were there. We called Magic Nit Pick in a frenzy and Lucy had us come in immediately. She checked all 4 of us and removed the nits from my son's head. Her rates are truly reasonable as far as this type of service goes - I had my daughter treated by another company last year and they charged significantly more. I never leave reviews on yelp, but felt compelled to jump on and give a plug for Magic Nit Pick because: #1) Lucy was incredibly responsive (some other companies I tried didn't answer the phone) #2) She quickly and efficiently handled our problem, all while making everyone feel at ease #3) her rates are reasonable. What more can you ask? read more

Lice was an absolute nightmare for us but Magic Nit Pick saved the day. Lucy, the owner, was so nice and professional when we first came. She calmed me down and talked about lice so matter of fact-ly; there was no shame involved. My family was treated by Karen and Nora. Karen is extremely thorough as was Nora who taught us a lot about lice so that I was able to treat my kids at home and know what to look for and what it means if you find an egg versus a bug, etc. For some reason, our lice came back in two of the three of us who were treated (this is apparently not normal) and Lucy honored their 30 day guarantee and got rid of it again at no additional charge. I was very impressed that they stand by their work. I like that all the products they use are non-toxic and they actually smell good. I would definitely recommend having them do a full treatment on you or your child if you've never dealt with lice before. They really educate you on the process so you can do additional treatments on your own. And, they are very thorough so they get everything out in that first treatment and your follow-up treatments at home are just to remove the eggs that were too small to be removed on the first visit. I hope to never have to see these nice people again but if we do contract lice again, they will be the first I will call. read more

This place is the biggest waste of money! I came here because my son's preschool made a suggestion. They brush your hair with their solution for 90.00. I bought all the product and their big 145.00 deal where they only look at your head at the end of the week and brush your hair for 90.00. In the end I spent 220.00 with all the product and I still had lice. They want you to pay again after you get your head rechecked. I'm like are you serious, I just spent 220.00 for you to brush my hair one time and get all this shampoo, conditioner, lice spray, household spray for you to want me to pay again because your stuff does not work. You can save yourself money and get a prescription from your pharmacist or doctor because over the counter shampoos don't work anymore (lice have mutated over the years). This place didn't work for me and I would question any review that says it does. I did like their metal comb though. read more