THANK YOU LICE ANGELES!…read more Terry was absolutely incredible! She came to my house and worked on my whole family so quick and efficiently. She answered all of our questions, explained what we need to do to clean and how I can check my girls myself.. I would 1000% recommend Lice Angeles to anyone in need of these services. Thank you Terry!

I'm so happy with the care and service we received. From the call that I made in talking with…read moreAlicia and making me feel comfortable with the situation all the way to when we met Terry she is absolutely amazing and was so professional and very compassionate towards our situation. So glad I made the call and she was able to clear us of lice. Thank you again

Frank is truly a gem of a human! He came to my house the same day that my daughter discovered she…read morehad lice and instantly put her at ease while patiently providing thorough treatment. He was prompt, professional and extremely warm. Putting our whole family at ease while working hard. I will never use another service. Not only that, but like others have said Frank is warm and funny and incredibly knowledgeable!

Exceptional communication and arrived early! Frank is phenomenal and walked us through the entire…read moreprocess. Furthermore, our daughters love him and his charm and disarming personality. To the point that my youngest said "I love you Frank" within a few minutes. Treatment painless, suggestions noted and just a kind, decent person. He's wonderful when you're in need!

Shirly is the best! She was professional, efficient, and so kind! It's never fun having lice but…read moreShirly helped educate us, and make the process and easy as it could be.

Super easy experience with Lice Nannie last month. My daughter's school wouldn't let her return…read moreuntil a professional treated her for lice. The home treatment wouldn't suffice. So I quickly booked an appt with Lice Nannie and she came over and ensured all the lice and eggs were removed and gave a return to school letter too as well as a brochure to share more info on lice. So happy we are lice-free now!

Nora was incredibly helpful! I was so worried my son might have lice, and she took the time to chat…read morewith me over the phone and even looked through all the photos I sent to check. I didn't realize at first that her clinic was far from me, but even then she still went out of her way to help. She was kind, patient, and so understanding. I'm sure if I lived closer, she would have gladly helped us in person too. Truly wonderful customer service. I felt cared for and supported the entire time. I highly recommend her. Thank you, Nora!

Amazing! I was so scared how my toddler was going to do sitting. But they made my toddler feel so…read morecomfortable.

I would give them 10 stars if I could!!! So easy to schedule an appointment and so efficient once…read moreyou're there! Removed a whole head of lice in UNDER 1 hour! The staff are the sweetest and are so knowledgeable in their field.

Good people , great business. Both of the people we dealt with were attentive, kind, understanding…read moreand Beyond helpful. I highly recommend if you or your children happen to get lice

Wow..... By far the…read moreworst place to deal with. I called them because my kids school had an outbreak and I wanted to be sure my kids haven't gotten it and to prevent it. They put a pending charge on my card for the full amount, not just a travel charge. They canceled without contacting me. I called them and they said my voicemail is full which is impossible because my voicemail is tied to my email and has unlimited space. I configured my voicemail this way because of all the telemarking calls so I make sure not to miss any messages. No text, no call, no nothing. They don't have any other people around willing to work in Los Angeles according to them. The person on the phone when I called was super rude and hung up on me because I caught her up on her lies! No attempt to fix anything other than saying there technicians car broke down. Make sure they can commit to you before letting them attempt to charge you in full. They should be a honest business and only charge a trip charge to book the appointment and the remaining upon arrival if there technicians are not reliable!

great service! Michael E. was awesome, total pro and helped my daughter keep calm while being…read moreinformative and kind!

She took me on very short notice and treated me amazingly. She has great customer service and will…read moredefinitely get the lice off of your head

Kelly is amazing, just took my kids to her right now very knowledgeable and thorough!…read more I highly recommend anybody with lice issues to go to her.

Stay away. Period. I…read morerarely write reviews, but feel done wrong and need to share with the community. Both our young daughters and my wife had lice. They opened by saying "how long do you want us to work on them?" My wife--having no idea, said "until they're gone." That was 3 hours at $100/hr. for the first and after treatments for the other two and products they demand you buy, we were in for about $1400. New to lice and new to the area, we had no frame of reference and assumed that this was the reality. My wife signed their standard form and brought them back for their follow-up. All three were declared lice-free. Three weeks later, the bugs are back on all three, so we called them back. Their policy to guarantee their work is two weeks. They offered us a 20% discount as a return customer, taking no responsibility for obvious errors on their part. To their credit, they have a policy and followed it. But we obviously couldn't do business with someone who applies no good faith to their policy. What we've learned is that Hair Fairies encourages their employees to maximize hours and their policies give no incentive for their employees to be thorough, as within two weeks there is virtually no way for a customer to know that they've missed eggs and bugs. So Hair Fairies gets more billable hours and the customer is further left to suffer. A neighbor introduced us to Buggies and we went there instead. They were not only obliging but affordable. For treatment of all three, our cost was $150. We don't know if it worked yet, but they can go 9 more times before we reach the cost of Hair Fairies.

Update: Mayra, the manager at the Pasadena location, contacted us and had us come in for a…read morescreening. We all checked out ok, but I'm still thinking there is a critter somewhere if there were eggs, so the hunt continues. But, I appreciate that they took the time to reach out and follow up with us. They also told me to email them with a picture if I find anything else, which I think would be very helpful. Original review: I'm disappointed with my experience with hair fairies. We did everything we were told to do - washing and changing sheets, using the shampoo, follow up visits, and everyone in our house was screened. $900 later we are told that my two daughters are lice free. We went back a week later to check again and they were still lice free. I used the oils before I sent them to school. Today is day 17 and my daughter complained about an itchy scalp. Sure enough, I combed out 9 nits! Three days after the guarantee and I'm back in the same boat. Oh! And they told me they would provide me with an itemized receipt for insurance and that never happened either. I hope there are better places that will help us really get rid of this problem.

Lice urgent care saved the day! They helped my family not only calm down during a stressful…read moresituation, but my kids couldn't wait to get their hair treated again. Highly recommend!

Thank god for Sharon! We had a lice emergency and within 2 hours she was at our house and we had a…read morevery successful lice evac! Hallelujah! She was super thorough and had all the right advice for post treatment. Very grateful!!