My experience with Wright Collision of Ambridge started off okay, I had an insurance claim due to…read moresevere weather, and needed my rear windshield replaced and some body work done. Got the car back in about 3 weeks, and at first I thought they did great. I dropped off my rental and after getting in my car and driving to work, I noticed several problems. My headliner is missing retaining clips, headliner also has water lines on it that certainly shouldn't be there, the "A pillars" are all mangled from what looks like prying on it, the rear plastic parts behind the back seat head rests are just hanging there, there are a couple spots of overspray, some sort of blue substance is on my passenger door and A pillar, the windshield seems to have micro-bubbles/cracks all around it, and there is still about 1/8th to 1/4 gap between my rear glass and roof. I called the manager Greg to get these problems addressed on May 16th, and it seemed to be okay. I was told to come in May 29th, the day after memorial day, and they would give me a loaner vehicle while they fixed what they messed up. The morning of the 29th, I was there 15 minutes before they opened at 8, and Greg and I started to fill out paperwork. He went into the back office to speak to another employee, to which they came out and said that "we messed up another customers car friday and had to give out our loaner vehicle, and my technician has some vacation time coming up". I asked when that would be, and was told "today or tomorrow". I called back on the 30th, said who I was and was just checking to see when they would be getting their loaner car back. Once again I was told "today or tomorrow". Fast forward to June 3rd, I still haven't heard anything so I decided to email Greg. I said I would like to know if they will be fixing my car or if I should have it taken elsewhere to be repaired. I did receive an email later that day stating they received their loaner back late Friday, and they would be reaching out shortly to schedule the repairs of the short falls. It is now June 8th, nothing about when I will be able to drop off my car, no sort of update. I am now rolling up on 1 month having my car in this state, and it seems like no effort is being put into fixing what they messed up. "We messed up another customers car" and "my technician has some vacation time coming up" does not warrant me having to wait for them to fix what should have been done right the first time.

Do NOT trust any of the sales people and especially the management of Wright Automotive group. I…read morewas lied to by the sales rep and the finance manager. I had a problem with the warranty they talked me into buying and requested that a $100.00 dollar fee be waived. The controller for Wright told be and I quote "You signed a contact too bad" He even admitted that the sales rep was caught lying to other customers!!! This how they treat the customer there. I have bought vehicles there and always used the service at the dealership. NEVER again. Read anything they want you to sign because they will lie to you to get you to buy. They lost a long time customer forever.

My fiance & I had a great experience at Wright. I highly recommend going to Bobby or Brayden, they…read morewere a great help and had a lot of patience with us finding a perfect car for our family!

Be careful dealing with this dealership and making deals. I had a deal in place for a used vehicle…read more Spoke to their finance manager Wendy and we were to finalize paperwork Monday when she got back into office. They said I didn't need to give a deposit. No one calls me when they were supposed to Monday, I text and try and call but no one answered. I finally get a hold of the manager and he tells me they sold the car. Nothing he could do for me. Also ended up with a ding to my credit by trying to help them out by financing rather than pay cash.

My son brought his 2017 F150 in for service... Brought it in…read morea few months ago for a recall for repairing freezing door locks and other items. They said they repaired the recall problems and he was all done. First freezing rain and locks froze He took the truck to Moon Ford and they said they never did anything. He gave them the report from the other Ford dealer and then the lies just started to flow one excuse after another. I do not trust this dealership. I had several similar issues with this dealership. I would highly would not recommend dealing with this dealership

I stopped up to test drive a truck that was sitting on the lot. I'm 40 years old I've owned 30 new…read morecars in my life time. I asked to test drive the drive and was told by the sales rep and manager that I cannot test drive this truck because they do not have anyone to go on the test drive. I was told to come back after the new year. I'm not sure if they just like to keep trucks on the lot or actually sell them. I would recommend any other ford dealer in the area as you will not be disrespected at other locations.

Quick and friendly. Even tho my vehicle didn't pass emissions they were very friendly! I will be…read moreback in the future!

STAY CLEAR OF THIS SHOP! THERE ARE PLENTY OF FAIR AUTO DEALERS IN THE AMBRIDGE AREA…read more Upon receiving financing approval from a third party company with a signed contract and payment schedule AS WELL AS WRITTEN confirmation that this business was paid for the automotive services done to my vehicle, this garage refuses to release my vehicle after four business days!!! Funds are electronic now and can be transferred in minutes. Don't know who he is trying to fool. I have the finance approval and verification the funds processed. HIS ISSUE IS WITH THE THIRD PARTY FINANCE COMPANY NOT ME. JUST A WARNING BECAUSE I DO NOT WANT ANYBODY ELSE HAVE TO DEAL WITH THIS!!!

They are out of business for over 1yr... sold the property...no garage, salesman or cars on lot. I…read morebought my used truck there & was satisfied with everything but I had to find another mechanic to do maintenance. Don't know how to "star" this out if busines... so I'm going to give it a 1 star so people will read it.

We purchased our last car over four years ago from them. It was an older model, but in excellent…read morecondition with low miles. Other then regular maintenance, the car was wonderful! The price was great and we could afford to buy it outright. They were honest about our chances of a loan since at the time our credit was so-so and didn't try to talk us into something we couldn't afford. I would go back to them when we need another car. I was unsure at first, but after having a great experience, I have to say I was happy.

I started saving Celebrating 10 year cards that came in the mail. I called Chris and made an offer…read morewhich was exceped . My service was good and I got in and out in good time... DON'T WORRY ILL BE BACK Larry Wilson

Cox Automotive is a great garage that I can trust. After being taken advantage of at another…read moregarage (to the tune of $500 in unnecessary repairs), I started taking my car to Cox. They do great work and are very trustworthy and honest both in their pricing and in the work that is necessary for each job. I go to them for oil changes, brakes, inspections, and for parts installation; however they also do a lot of custom work and restorations.

My truck broke down, and Shamar came really fast despite I was out of his area. He was really nice…read moreand even take us to the hotel afterwards dropping the car on the dealer. Outstanding service

I got dispatched Verona Towing via Good Sam Roadside Assistance. We had some frustrations with his…read moreGPS sending him halfway across the city and I have crappy hearing so we had a hard time understanding each other over the phone. But when he did arrive, within two seconds of popping the hood of my car he saw that some wires had been chewed through by an animal. He quickly did a patch job to reconnect them and my car was drivable (at least for the time being). We were both tired and frustrated and yet he still went above and beyond and did what was best for me and my car.