Brian and his team just finished installing a beautiful white oak floor in our house. Their service…read morewas impeccable. The entire team is knowledgeable, timely, and considerate. They also love "talking wood" in the true craft spirit. We highly recommend this company.

Really, really good service and work. I appreciated the timeliness, the respect for my time, the…read moreknowledgeability, and the end result.

I spoke to one company about refinishing our bathroom sink. They declined as they said it would…read morenot last. Bathroom Surface Solutions was the second company and refinishedthe sink, but in less than a year it began pealing around the drain. They came back and touched it up. We were told, at the second visit, we need to provide our own sealer to keep water from penetrating between the new material and the original metal around the drain. I tried that but it does not last. I do not recommend this company. Although they may be able to do some jobs, they failed miserably at a bathroom sink.

Great communication, great service, awesome surface and attentive to detail. Our tub looks like…read morenew!

This is the second time we've hired Andrew at Modern Tech Floors to refinish the hardwood floors in…read moreone of our rental properties, and once again, the results were absolutely stunning. The floors look better than we could have imagined and have completely transformed the space. Andrew is the kind of professional every property owner hopes to find. He is knowledgeable, highly skilled, punctual, courteous, and takes tremendous pride in his work. From start to finish, the process was seamless. He communicates clearly, shows up when he says he will, and leaves the worksite spotless when the job is done. What truly sets Andrew apart, however, is his commitment to his customers long after the project is complete. Shortly after our floors were refinished, we discovered a small dishwasher leak. I was concerned that the appliance technician would need to pull the dishwasher out and potentially damage the newly refinished floor. I reached out to Andrew for advice, and instead of simply offering suggestions, he went out of his way to find a solution and had the necessary floor protection delivered to me the very next day. That level of service is rare these days. Andrew genuinely cares about his clients and treats their homes as if they were his own. His craftsmanship is exceptional, his customer service is unmatched, and his integrity shines through in everything he does. If you're considering refinishing your hardwood floors, stop looking and call Andrew. We have trusted him twice and would not hesitate to hire him again. He has earned our highest recommendation.

Andrew refinished my hardwood floor in the living room and I couldn't be happier with the results…read more He always was quick to respond to my texts, from the estimate up until the completion of the project. The floor looks brand new. He completed the job in the projected time frame and I felt the cost was more than fair. Definitely will be recommending this business

We have used this business twice with great results. They are very professional and the work…read morestands up to hard use.

I see why they have such low reviews. I used them decades ago to fix a chip in a hot tub and they…read moredid an amazing job. This time they did an absolutely terrible job on my bathtub. It was so bad I just replaced the tub. They destroyed my tub by grinding g at it and then the finish they sprayed on was covered in dust nibs. My photos will show you all you need to see. They charged me $795 for this and gave zero explanation or apologies, they did say they would charge $450 more dollars to fix what they created , I was shocked at how terrible the work was and the customer service afterward was pathetic. I fired them and made them refund my money. I should have made them pay to replace my tub.

Final Touch canceled our painting project three days before they were scheduled to begin. This was…read moreafter months of planning and discussing the details of our project with the owner. The owner stated that only one painter, among the 10 or so that he employed, was trained to spray the exterior of our three-story house, and this painter was leaving the company. But rather than postpone our project while another painter was trained to, uh, paint, Final Touch simply canceled. Now we have to start all over again finding a reputable painting contractor who can fit us in during the busiest season of the year. What a frustrating waste of time.

Vitaly and Team are great: responsive, provide detailed bids, available within 3-7 days, do decent…read morequality job, live place clean, send invoices and follow up. We highly recommend Final Touch for tub/shower/countertop resurface, interior paint, cabinets painting and carpentry work.

What a great experience working with Dreams Come True! They really listened to everything I was…read moreasking for and put a tremendous amount of time and attention into making my table exactly what I wanted. I could not be happier with the result. They truly love woodwork and it genuinely shows. I will absolutely be back and cannot wait to see the next project with them!

From the owner: Repairs/Remodel, Antique Repair/Refinish, Furniture Repair/Refinish, Custom Furniture - Built In…read moreCabinetry, Entertainment Centers, Bookcases/Shelving, Mantels, Window Seating/Benches, Vanities, Breakfast Bars/Nooks/Islands, Countertops

Justin was really easy to communicate with vial email and text! We just needed 1/2" cut on our…read morecounter to get our new stove to fit. He put up plastic to reduce the amount of dust that comes from this messy but quick job. Before finding Polished Solutions it wasn't easy to find someone willing to do this. Justin did a great job!

Justin was very professional, and reasonably priced. My husband compromised our island quartz sub,…read morewith a magic easer sponge. He restored it to good as new, along with our kitchen counters and bathroom vanities. They look fantastic with our new faucets! Would absolutely recommend him.

Jennifer restored an old Governor Winthrop desk that had been in my family for generations. I…read morecouldn't have been happier with the results! It looks new. She waxes the drawers, added a new backing, fixed the loose joints, and even found new hardware that perfectly matched the desk. I was nervous about stripping down the finish, but the result looked like someone had renewed the finish of the old desk and gave it a new sheen. I was lucky to find her, and I highly recommend her to anyone who wants to entrust a vintage piece to an expert.

From the owner: Styling Yesterday’s Furniture adding exceptional, creative, luxury with each piece!…read more Have your heirloom or dated piece of furniture updated to fit your style today!

I'm writing to heartily recommend Top Refinish for any cabinet repairs or refinishing needs you…read moremight have. We had a small flood in our kitchen and staff from the restoration firm we hired cut numerous and excessively large holes in the base supports of our cabinets. In many places, these spanned cabinet joints and left the cabinets without proper support. We also had a cabinet door damaged during the process - a broken hinge for which no replacement parts were available still. We had other cabinet doors knocked out of alignment. Trying to find a firm to fix these, replace the kickplates/trim, etc. that were left by the restoration company was difficult. It was a relatively small job. Ervin was one of only 2 companies that responded and was willing to take on our small job. Not only did Top Refinish respond immediately, they sent out an estimator promptly. Ervin and his employees are all great communicators. Everything was very professional and their costs are reasonable given their expertise. Give them a call for a bid. You'll be glad you did.

Ervin built new cabinet doors for my entire kitchen, pantry and two bathrooms in my home. Also, he…read morerepainted the cabinet bases and kitchen island. The painting was exceptionally good. The prep work was all done thoroughly with great attention to detail. I am super happy with Ervin and his assistants work and love the new doors. They showed up on time, followed through and kept the worksite clean throughout the project. Several months after the job I had one drawer that needed adjusting . I texted Ervin and within a day he was at my house and fixed the drawer. In a world where customer service has fallen by the wayside Ervin goes above and beyond to guarantee the quality of his work. I really appreciate that and would recommend Ervin without hesitation to friends or family.

BUYER BEWARE! This company has the WORST customer service I have ever encountered. I purchased…read morecarpet for 2 bedrooms and rubber flooring for my exercise room in early July. Was given two different install dates for each floor type. First install was for the rubber floor which happened without issue. Stan was my installer and he was GREAT. If that was the only installation, my review would be five stars. Installation of the carpet was to happen on 7/28 between 8am - 9am. Received a call at 9am that the installers truck broke down and he'd be here at noon. Noon comes and go without anyone showing up OR an update. Called them around 1pm and they say they found an installer and he's on his way. A crew of two guys show up, do a walk of the rooms & inform us we need to remove everything out of the closet due to the built-in inside the closet. We were told by the estimator/owner when we got a quote we could leave everything on the top rod of the closet, hence why we didn't remove everything. My husband starts pulling everything out of the closet & asking the installer questions about the installation inside the closet. He was frustrated that the plan changed but he's moving clothes out. The installers walk out without a word and never return. We didn't know what was going on so we call the store & they didn't seem to know either. Find out later the installer was "offended" by my husband. For what? No one knows. At this point I am offended by the installers unprofessionalism and disrespect. My husband did not yell, curse, or do anything that should to walk off the job. Gilford's response is they were taking him to a "nice dinner" to talk to him and would work on getting an installer for the following day and they'd call us with an update. They didn't and we ended up having to call them, again. Fast forward to Tuesday. We called around 11am because no update. They tell us an installer will be out "between 12 and 1" after another job. That time comes and goes without an installer or update. Text them for an update: he's finishing up and he's coming today. At 4:00pm when no update or installer shows, I call the office to be met with more rudeness and unprofessionalism. Rob starts yelling, talking over me, told me he doesn't care AND hung up on me. Apparently he didn't like that I'm frustrated with their missed commitments, lack of communication and unprofessionalism. Told me I'm "flipping out". I don't know who wouldn't be frustrated with the situation. Rob doesn't know how to deal with customers or de-escalate situations and made it worse than it already was. Installers show up at 5pm and don't leave until after 10pm. Still have to put everything back and set up beds in order to sleep so we don't go to bed until nearly midnight and I have to work the next day. Why wasn't our installation prioritized for that day since it was missed on the promised day? Why were we put off until the LAST appointment instead of the first? Again, no customer service. I've waited 6 weeks since our installation before writing this review to see if they'd reach out and apologize for their screw up and Rob's disgusting response towards me. Nothing. Not an email or a phone call. When the 2nd set of installers heard the story, they apologized, which I appreciated, but felt it was the owners that should have been making the apology. It was the first time these installers worked for Gilford. Why do they recognize the behavior was unprofessional but not the owners? I have more floors to do but I'll be looking for a company that doesn't berate customers when they want an update on missed appointments. Rob made it clear when he said he "doesn't care". It shows and I'll be giving my money to a company that does care.

I had all of the carpets in my 2300sqft home done. Installation was great and went really smoothly.read more