Poor customer service from the manager. He tried to upsale car detailing on a service animal. Basic pricing $55 but double for minor fur. He also said do not try down the street for better pricing as we own that location too with a smirk. They are not to be trusted or valued as a service. I lost my temper and shared expletives and the manager returned them to me. This shows just where customer service level is. I apologize for swearing. read more

This was my first time going to Magic Hands Car Wash. I only wanted the inside of my car washed because it was going to rain every day this week and I found it pointless to wash the outside. I paid for their full detail service and they did not deliver. While I appreciated that my car was done in 5 minutes because 7-8 people were working on it at once, they didn't really focus on the details and left a bunch of areas in my car dirty. I would've happily waited longer if it meant that they were actually cleaning my car correctly.. Overall, I won't be coming back. I paid too much money and ended up finishing the job myself as soon as I got home. read more

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Very long to get car washed, approx. 40 minutes. Only 5 cars in front. prices have increased substantially, almost $60 inc. tax for a mid sized car read more

Rushed job even though it wasn't busy, exterior wash only scrubbed parts of the car leaving film in many places. Windows were not sprayed and cleaned... you'd expect better service for $60!!! I've been a customer here for years... so I do not know what happened today. read more

To say it was a Horrible experience is an understatement. I was greeted with an employee saying the f word which scared my child who was accompanying me, as he touched my car window which he said was hot. Throughout the outside cleaning service, the team was very rude but it gets worse. When I'm in the guest lounge with my son waiting, I hear the staff person- the rudest person I've ever encountered shouting to the inside person and to everyone in the lounge to call the lady from the black Mercedes to come outside because her car was all dirty inside, which was kind of the purpose of taking a car to a car wash. When I come outside, I am yelled at by the rude staff person berating me to take the stuff from inside the car and other impoliteness.I again made my point that If I can't have my car cleaned at the car wash- I asked the minute I got in if they did clean inside of the car and they said yes- what's the point of their service and if I had to do their job for them, I wouldn't have come to a car wash. It was a total harassment against me. I have never encountered such rude people in my life. Had to pay 48 USD for a 5 min outside wash and nothing inside and to have my son witness all of this. read more

Magic Hands Car Wash - That's what I paid 48usd for. - Auto Detailing Near Me - Miami, Florida

Me fui decepcionada, estuve dispuesta a pagar los 54 dólares que me cobraron porque quería que me limpiaran bien el auto pero cuando me lo fueron a entregar por dentro estaba sucio, al quejarme hicieron la limpieza tan rápido que lo dejaron sucio, con papeles en las puertas, y los cintillos niquelados por fuera todos beteados, en verdad tienen que mejorar mucha gente y mal trabajo, read more

Paid $60 plus an, undeserved tip, if you ask me for a midsize suv. My mirrors, windows, and sunroof were still dirty. I don't know if they used a dirty rag to clean the glass. They don't even seem to be able to reach the sunroofs with the actual soap and water. Even my son pointed out that it was still dirty. Don't waste your time and money. Go elsewhere. read more

Out about $200 for taking my Jeep here. Took my vehicle in for a cleaning and afterwards noticed they had cracked the custom Rubicon emblem on my hood and they "washed" their hands of any responsibility. I explained that the part would only cost about $100, which is the price of about two car washes, and they didn't even have the decency to offer me that. $70 after tip plus $110 for the part. If you like your car, don't take it here. I'd rather my car be dirty than damaged read more

Magic Hands Car Wash - Damage done to my Jeep by "Magic Hands" - Auto Detailing Near Me - Miami, Florida

The exterior of my car was well washed, but the interior left a lot to be desired. Several areas were left uncleaned or very poorly attended. Even after bringing to the attention of the staff, the spots that needed extra attention, these areas still remains dirty. This wash is not worth $50+. read more

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Paid for full car wash, including the interior of my 3-row Tesla. They skipped the third row in its entirety and I didn't realize it until we got home. read more

Pretty good but pretty pricey as well. You usually can just drive right in and there will be people washing your car from the outside. Then you get down from the car and they will clean the inside. They have a nice waiting area where you can read magazines, buy snacks, and even pay to use a massage chair. It's usually pretty quick. If you want them to pay attention to anything specific, you need to point it out as this place runs like a machinery. read more

Been here multiple times over the years, but this weekend was the worst experience yet. Things have really gone downhill. I paid $40 for a bare minimum job. The car was ready in record time. I had to ask 2 employees to come back and finish drying the car. There were 4 different areas with water spots and the trunk had a trail of water coming out. They rushed through that as well. I then looked inside and it appears they did nothing to the interior. I could still see dust on the dashboard, and the passenger chair was still dirty. At this point I was over it, and left. I would not recommend this place again, as I used to in the past. read more

Good, reliable car wash. Great location, quick service. Everyone is always so friendly. Thank you!

The care and attention to both clients and car /automobile are insuperable- I wish you mention the professionalism of the staff but would like to give special mention to Manager Fabian whose advice made my visit much more effective and valuable. It is very enjoyable to bring the car- Great atmosphere and safe environment for customers Thank you ! read more

excelente servicio, quedé encantada La atencion muy maravillosa, los trabajadores muy serviciales , impactada con mi experiencia . read more

Brought my car in after it sat outside for a month and they made it look brand new. Fantastic job -- highly recommend. Inside and out the car looks great. Recommend Gustavo and Brian highly. read more

Quality of service has declined. A lot of yelling between employees. No coordination between them. Also, same service being quoted different prices. The tag system for the service requested has flaws. The first person w/power hose blew the tag from windshield, ergo service requested was not provided. Rims were not detailed. Front windshield or top of car was not washed. I had to tell them they were not washed before leaving tunnel. The wax job (body and night trim) was not to standard since I had to point out missed spots. I was expecting a better job for the price paid. Also, I just realized when I got home, that the trunk was not vacuumed since he said it will be done in the waxing area. Service paid for but not received since they couldn't keep track of everything they say will do. Experience was confusing and disappointing. read more

Expensive, rushed and poor quality. Parts of the car were completely dirty and unwashed.

Scammers! Overcharging for full car wash and the job wasn't completed. Trunk and the back wasn't washed since according to the stuff they were closing in 30 minutes. What everywhere you go means they will clean car inside this place doesn't specify that for them its just vacuuming that's it. Paid for full car wash and i left with dirty car. Scammers, no wonder they have terrible reviews read more

Paid $80 to clean a Ford F250 (50 for hand wash and vacuum and an extra $30 to hand wash rims and tires) and was left with dirt and dust all over the center console. Rims were brown when u left. horrible read more

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This place is awesome. I have a Black Escape and ran over some heavy white paint on the road. I took it there and got the full deep detail (their high end one) and they were able to take the paint out. I took it a little bit before they were closing and got an estimate so I left it the next day. The Customer Service I received from everyone there was incredible and I was more than satisfied with the job and the results. I HIGHLY RECOMMEND THIS PLACE. read more

Amazing spot for a hand car wash and vacuum! They're super fast, do a great job for the amount paid, and the people there are very friendly. We paid $26 for the "Premium" option for a sedan-sized vehicle. We received the soap wash, water wash, hand dry with towel, interior vacuum, and they hand wiped down everything again so the car looked quite clean. Everything took a little over 10 minutes. For comparison, automatic car washes nearby are $10 - 15, and while those are great for a quick wash, they usually have lines and in total take around 30 minutes including wait time. Without any hand/mania scrubbing, those washes only clean off superficial dirt/grime, but usually leave a thin layer of dirt/grime that needs manual cleaning to remove. Would 100% recommend this spot for a deeper exterior clean than you'd receive at the automatic washes, and/or if you need an interior cleaning or wax as well. read more

Always a good experience at magic hands quick and great quality. Highly recommend them, got the magic hand wash.

Excellent, detailed and fast. Great location and atmosphere !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very nice people. Always do a though job. Quick and efficient. Great price for the value

I agree with the comments below, it's expensive, poor quality and definitely rushed. I just left the place (it was very busy), paid to have my car washed and the inside cleaned. The outside was ok but the inside was overall left with dirt and dust. They didn't even vacuum between my seats. read more

mejor lavado de coches, servicio detailing y mejor café los trabajadores muy agradables de tratar

Probably one of the worst experiences I've had washing my car. I paid $350 plus a $50 tip only to find my car still dirty outside and inside. I paid for the clay and polish and found smudges of dirt still in the paint and scratches on some parts of the paint from the polish. I was told to come back 4 times because every time i came back I found something new and they'd say don't worry about it give us 10 min and we'll fix it. Hour and half after waiting there and having to clean my windows and parts of the car myself and then they still did not throw away all the trash inside the car. They made me wait for the supervisor only to tell me to come back and they would give me a free regular wash. Definitely do not recommend at all! If I could give 0 stars I would! read more