I cannot recommend Magic Bubbles based on our experience. Each time they came to apply their mold-cleaning treatment to our home, driveway, and sidewalk, they also sprayed the surrounding shrubs and plants along the exterior walls and roofline. This repeatedly caused significant damage--nearly killing the vegetation. While we're in Florida, most plants eventually grow back, it's a slow process and not something we should have had to deal with in the first place. In addition, their spray would often get onto our exterior doors, which over time led to noticeable fading of the color. The final issue came when we decided to cancel the service. We had prepaid for six remaining months in advance, but were told we would not receive any refund for the unused portion. That was extremely disappointing and felt unfair. Overall, between the property damage and poor customer resolution, we would caution others before using this company. read more

Magic (Tragic) Bubbles was the worst company I have ever dealt with in the Palm Beach area of Florida. Yes,"Tragic" is the word I would use to describe this situation.Susan,who manages the office and answers the phone was rude, and would not allow me to speak with the owner who she said made all the decisions.Apparently they must do enough business to warrant this response. I tried to relate my frustration to her as the chemicals used to clean our roof killed over $800-$1000.00 worth of landscaping around the perimeter of our house.(See pics). We lost too many plants and shrubs to mention here. I don't write this negative post lightly as I have a business in New Jersey and know how critical good vs.bad reviews are and how they effect a company's reputation and the importance of good customer service as their website claims.Their response to the damage through their negligent actions has been even worse. I am not the only one who has had this same issue after reading other reviews of this company. The look on our landscapers face was one of shock and disbelief as we are trying to figure out where to start to remove and replace the shrubs and plants.What I don't get is why they just didn't cover the landscaping with tarps knowing how potent the chemicals are. I asked Susan about this when I called to complain and her answer to me...."Well, you knew we were using chemicals and it it is in our contract." Whaaaaat???We tried to negotiate a fair settlement with this matter, at the very least, refund our monies, but Susan hung up on us. They refunded us $100.00. I assume that was their idea of a fair restitution. The company claims the washing removes mold, dirt and debris but wasn't counting on all the landscaping as well. The only "Magic" here was watching our landscape disappear. Potential customers may want to weigh these factors when considering their service, read more

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They did a terrible job, they didn't remove any of the dirt on the pavers and failed to wash off the chlorine so it smells toxic for weeks after. To make matters worse they are rude and cocky for no reason. They also walk on your property without permission. I would avoid them using them - terrible value plus rude customer service is a no go. When I reached out to them by phone and email with pictures their manager was very disrespectful and talked smack - very cocky for no reason. read more

We just used Magic Bubbles, although I'm not sure which branch it was as we live in Port St Lucie. They did a $650 job in about 50 minutes. That''s over $700 an hour for pressure washing. It looks like all our Landscapping is now going to die and they didn't do a good job either. My wife read somewhere that they were bought out a few years ago and it's not the same owners anymore. Buyer Beware! read more

I cannot say enough good things about this company. Today, David and Rick came to clean my roof. They were friendly, professional, and answered any questions I had. They did an amazing job - Rick on the roof, David on the ground water spraying all the trees and plants for overspray. Two hours later, my roof looks beautiful once again. I highly recommend them to anyone looking for a reliable company. read more

I contacted the company with the intention of connecting them with a condominium association that has over 400 units and 47 buildings. I spoke with a young lady who appeared inexperienced and untrained in sales. She was unable to clearly explain the company's services or provide a confident, structured overview of what they offer. When I asked questions, she frequently referred me to the website rather than providing answers directly. While she was able to tell me the locations they serve, she did not volunteer details about their services unless I asked very specific questions. I requested to review a copy of their contract so I could understand their terms and conditions in advance. She declined, saying it would only be sent to the association's president. Without this information, I could not properly evaluate the company or make a solid recommendation for the association to request a bid. As a result, I will be contacting other companies that can clearly explain their products, services, and terms -- and that demonstrate the intent and professionalism needed to both earn the business and provide quality service. I would be open to reconsidering this company in the future if they can better explain their services, provide requested information, and present themselves in a way that inspires confidence. read more

They did an excellent job. Pascal always promptly responding to my emails with helpful information and professionalism. Alejando was a gentleman and provided wonderful quality work. He was highly skilled and was very nice to me. This company demonstrated an incredible ability to complete the service in a great manner. I highly recommend them and look forward to doing business with them soon. read more

Job itself was fine. Chemicals used in roof cleaning will however burn hedges and plants directly below roof unless covered. I asked team to cover the plants - and they said "not to worry". They did not cover hedges - and many are burnt - and will have to be replaced. Do not ask for foliage to be covered - DEMAND IT! read more

The sealant for our driveway actually made it look worse. Then i asked for supervisor the rude woman answering phone said she cannot give out that info. I find that odd. read more

Magic Bubbles - Splothchy dark in some areas like they missed. - Pressure Washers Near Me

Magic Bubbles has been purchased by another company whose business practices are very questionable. First we had a maintenance agreement where we pay $59/month for a total exterior cleaning twice a year and a roof cleaning once a year. We have been good customers in good standing since August of 2019. They are supposed to (according to a signed contract) clean twice a year (February & August). My husband has been sick so I did not bother to call them until September and they scheduled us for today. Well they did not do their once a year roof cleaning and told me that I would need to pay an additional $99 in addition to my monthly charge to have the roof cleaned. They also said that they would not honor our contract so I cancelled. Please be very careful when dealing with this company. They used to be exceptional and hire the best. That is sadly not the case anymore. They were also responsible for cleaning our entire neighborhood. I am going to recommend to the Board and to my husband who manages several committees to remove them from our contract going forward. They don't feel duty bound to honor their fiduciary duty or their contractual agreements with their customers so I don't feel the need to show them any reciprocal loyalty. Dishonest and disagreeable to their core. Caveat Emptor. read more

We had our home cleaned by Magic Bubbles and about a month later, after we finally got some rain, we noticed that our gutters were never washed out after they cleaned the roof and the chemicals they used ate holes through the aluminum... I came home and found a part of my front gutter was leaking on to my grass and it had turned the grass brown where it was landing. (It only took a few hours for it to turn it brown) I looked up and saw massive discoloration and corrosion on my aluminum gutters. Since having the service done the month before and the chemicals they used to clean the roof were never washed out of the gutters afterwards, then not having any rain for over a month to wash them away naturally, the chemicals just just sat there corroding the aluminum. So that day when it finally rained, it began to seep through. I took photos and video and immediately contacted the company via email and voicemail and send the pictures that I took. I received a response email the next day that the technician must not have cleaned the gutters like they were supposed to and that the pictures didn't look like corrosion but mold. And that someone would be out on Monday to clean them. When the technicians came out, they cleaned the gutters and even agreed that they were damaged. They took pictures and sent them to someone in the office. We were told that someone would be calling us. Having not herd from them for three days, I emailed them again to asked someone to contact me. They responded that day and denied ALL responsibility and said that there was no way their services caused the corrosion and that it must have been from "build up" in the gutters and suggested I call a handyman to patch the holes. We responded to that email with more questions for clarification that their chemicals could "never" cause corrosion to aluminum if not washed out properly, despite what we found through multiple outlets that not cleaning the chemicals throughly would most definitely cause the aluminum to corrode. They still denied all responsibility and told us it was on us. You think that if a customer made this sort of accusation, that the owner, or at the very least the manager, would have contacted me, and or come out and assess the damages themselves. But they did not. They sent out a couple of technicians. And then basically told us, through an email, not even a phone call, that it wasn't their fault. DO YOURSELF A FAVOR AND STAY AWAY! read more

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Called and booked an appointment for Magic Bubbles. Confirmed a date of March 5th between 2-3pm. Got home at 3:15pm and no one at my house. Had to call them to inquire where they were. Told me they had run into problems on the last job and that they would be there between 3-4pm. Told them that was ok. At 3:45pm they called back and now said they had to cancel due to issues on their last job. Now you would think that they would immediately re-book the next day or at the very least the same week. Nope. She tells me they are putting me in for March 15th. LOL. Cancelled it on the spot. She seemed confused. Had to tell her that I was not going to now wait 10 days for their mistake. Hung up. I went on Thumbtack, found another roof cleaner who was cheaper and showed up the next day. Don't bother with Magic Bubbles. Terrible customer service. read more

Update: no refund issued 5 days later after I refused to take down my review. The basic blackmail was appalling. I offered to amend it as they were giving me a portion back but I still paid HUNDREDS of dollars for a job very mediocrely done and I have every right to review a subpar job. I will not be posting again in its original form. DO NOT USE THEM. While the house does look a bit better, there are still numerous dirt spots that i was able to take off myself with a wipe. There was damage to our landscaping as well. We paid extra to have gates cleaned and they still are covered in markings I was told they would easily remove. To note, these are not rust stains. They ruined the paint on our front door, the chemical completely stripping the color and leaving discolored sPlash marks. We had to have our painter come back this morning and fix this. I reported this immediately and got a response after this review which I did agree to amend but not remove. They told me they would only refund me for the badly damaged door if I took down the review. Horrific customer dealings. Again, DO NOT USE. read more

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Magic Bubbles did a fantastic job on my roof. I as a but concerned because I have a lot of exotic plants and rare succulents around my house that are too big to move. I asked the guy who came to clean to be careful and he was. Great gob. read more

Magic Bubbles - Rooftop - Pressure Washers Near Me

The two issues I have with this business are related to their pricing model and their overall attitude toward their customers. They will not disclose a price breakdown. Their "membership" is a set price. If you change the frequency of cleanings or items being cleaned, they will adjust the price by a small increment. However, they won't tell you how the price was obtained or what that item was worth. I changed the roof cleaning from once a year to once every two years. There was no refund to what I was paying monthly prior to my decision and I was told the monthly price was reduced by $10. That would imply that the cost of cleaning the roof is $120. However, that isn't the case. When I called and politely requested a breakdown, they would not do it. They were simply happy to have me cancel my service. I will also tell you that you need to hold their hands throughout the service. The technicians weren't knowledgeable. I told them that they needed to cover my copper coach lights which they did. However not well, so their chemicals destroyed the finish. I would recommend that you do your due diligence before signing an agreement with them. read more

Magic Bubbles - Pressure Washers Near Me

Hired Magic Bubbles and started paying for their membership package. They did the first cleaning. They were not very careful and missed things. We had to walk around and point out entire walls they missed. Then they went back and did them, and then blasted the pavers in front of them, spattering mud all over the wall, and we had to make them go back and clean it again! They didn't really clean the gutters, they just sprayed them down a bit with the hose, but never scooped the crud out of them, or removed a couple of plants growing in the corners. We made many phone calls after they left to try to get someone in charge to discuss things with. Took days to get the boss on the phone. He finally came back with a crew, looked around at the issues, agreed they were legitimate, and said the crew would fix everything, then he left. The crew did not fix everything, then they left! We decided to let the contract run out, and then we'd find someone else to take care of the property. So they continued charging us every month. We scheduled the next service, and when the crew came, we mentioned the problem we had last time with the gutters, and were informed that they don't do gutters! After some back and forth, we learned that the business had been recently sold, and the new owner was not allowing them to do gutters. They got the boss on the phone, who confirmed that, despite our having a contract stating they would do the gutters, they would not do them. He then instructed his crew to leave, without doing any service. The kicker is that if you look at their website, at the membership contract, it still shows that gutters are part of the service! read more

This review is in regards to the company's customer service. I submitted a request to get an inquiry online. The company called ten minutes later, awesome. The lady leads with: Magic Bubbles - Oh is this an apartment Me - yes Magic Bubbles - Our stock fee is $395 and I know you wouldn't want to pay $395 at an apartment. Me - excuse me? Magic Bubbles - Yeah, our stock fee is $395, so yeah you wouldn't want to do it. Me - excuse me? Umm, Ma'am; thank you but you don't have to attempt to count my money. Magic Bubbles - Well its an apartment, so I don't see how our equipment. Me - Ma'am, you have not asked about the space nor what I would like cleaned. It really sounds like your trying to get me to not use your service. If you don't want to provide the service Ma'am just say that. Leading with price as if I would be put off by the price point and when that did not happen, she transitions to talk about all the ways it can't. Not once was I asked, sir what is it that you are seeking or we typically don't do...let's discuss options to see if we can deliver. If you think a project is too small, set your minimum higher. I expected better. read more

When we first started with this company, they were wonderful, and we even had a monthly contract with them. This month, they pulled up new people and were gone in 20 minutes. When I went outside, you could see they never even touched the back part of my patio. Today, they were scheduled to return and do the back of the patio, and we also gave them the benefit of the doubt to do our roof. I noticed them pull up and then leave without saying anything; they did nothing and did not even have a courteous nature or had a manager call us and say, "We did not know it was a Spanish roof (we had them before doing the roof)." They left without doing anything. When we called the office, nobody took accountability or attempted to rectify the matter. This is not the service we had last year and the management was rude and useless, please dod nit use this place, terrible experience. read more

Second time using this service, chemicals burned my grass and the windows were left poorly.

Needed someone for roof pressure wash to find out that they do so much more. Fantastic value for the outstanding work. Three men showed up and finished out the entire house from top to bottom in two hours. Loss of star due to 2 reasons, missed call from workman and they moved on to next job and couldn't reschedule or come after next job until following week. Second was due to large area where grill normally is tech did poor job cleaning, left entire surface untouched and didn't move furniture, only to go around it. read more

they wont come out to the house to give me a quote.. they only go off of property appraisal website... but I know that the house isn't up on that site yet since its a new build.. and they couldn't even describe what the house looks like over the phone accurately. so I told the lady, you guys need to come out to see the property since you cant describe it to me. and she was very rude saying we dont do that, and the property appraisal website is the most accurate pictures. read more

I understand you sign a "waver" saying basically they can destroy your landscape and anything else and can not be held reliable. Lost well over $1000.00 worth of pants and bushes. DO NOT CONTRACT this COMPANY to clean your roof or house unless you are there to hose EVERTHING OFF! I can not be more clear on this! We sent an email letting them know and also included picture and have not received ANY FEEDBACK AT ALL to day - it's been weeks. Pay the extra money and have it pressure cleaned! You get what you pay for... LESSON LEARNED!!! read more

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COMPLETELY CARELESS!!!! Burn landscape, grass, and plants. NO measures were taken to protect my landscaping and grass, its been 4 weeks since the service was provided and the yard its getting worse!!!! No response from them. read more

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Got a quote from magic bubbles to do my entire house roof gutters exterior house porch screen cage pool cage driveway walkway 975 bucks they came only stay two and a half hours left a total mess killed bushes grass etc black spots on walkway left product on gutters which destroyed paint on gutters I spent more time trying to correct their mistakes owner in his review said $975 for two and a half hours work was in line with their pricing I don't know who can afford to pay that much for terrible job attached or pictures of the damage they've done to my landscaping gutters and trash on top of the pool screen after they left read more

Magic Bubbles - Pressure Washers Near Me

Magic bubbles power washed my driveway and backyard. They showed up exactly when then said they would be there. They were excellent and cleaned the furniture and walls. I highly recommend them. read more

I could not be more dissatisfied with the job they did and the customer service that they provide after the fact. Not only did they kill my flowers, hedges, small trees and even parts of my lawn, they would not apologize or except responsibility for any of it. I was one of their biggest fans and promoted them like no other and gave them three referrals that resulted in business for them. All I got in return was ignored. Their customer service is nothing but less than non-existent. read more

I loved Magic Bubbles ! They beat the price and twice as good! Came over right on time as was expected and very friendly to deal with! I had my house pre washed before painting. They did all the driveways and lanai. Looked so good I debated whether it needed new paint :) Last week they came and did an excellent job on the roof! I recommend them highly. read more

Do not use this company. I paid for a front and bank power wash. They didn't do the front and we're not willing to euro on a refund or a reduction in pay. It was a rental so when my renter arrived she cleaned the front herself due to their lack of following the order and being lazy. The company needed photos to even speak to me, let alone apologize. I told gem I could get an affidavit from my renter but no photos as she had already cleaned it on her own. They refused without photos and just mentioned even I hire them again to remind them LOL!!! read more

BEWARE! I hired this company mainly for my annual roof cleaning. They offered a "membership" that seemed like a good deal as the payments are paid monthly in advance of service... but offer a smaller in-between service that does not include the roof. Even if I don't really need the in-between service, it seemed like good value. I was wrong. My roof service is due October... and they decide to cancel my "membership" after I had already paid 10 months ... so only 2 months short of my annual service. I communicated that it was not fair and I should be given some refund. They refused. The mini-service last April was not even done well. But I let it go because I figured I would make sure their crew did a better job next time especially since it was supposed to be for the roof. All I wanted was a fair resolution. read more

They did a good job but missed a couple of things. Contacted them 4 times, sent pics 3 times. Kept saying they would send owner an email. No response. Would not give me phone number or email of owner. ( I was told they didn't have either and then admitted they had email address but weren't allowed to give it out after I asked how they were going to email him again). Zero customer revive and the owner apparently could care less. read more

This company is all smiles and butt kissing especially after they screw things up, our first screw up was breaking an ornamental Flamingo I had bought my wife as a moving in gift, I complained and they said they would give me a free month, ??? , I said no and they paid for me to replace it with something similar that had no sentimental meaning at all. The second encounter was when my roof came for a leak and found dozens of broken tiles, which of course I had to pay for since I have no before pictures other than the house inspector before I bought it. Then I come to find they have been using my wall as a way to the roof without taking out their ladders as professionals would do, my wall is hollow wood, yes it collapsed. Who else climbed up that way? No one !! and last but not least, I have been on their maintenance plan for 8 years and expected when I cancelled last month that my gutters would be in decent shape with maybe a few leaves to clean out. NO it had more than an inch of silt and lots of chunks and pieces of tiles clogging it up. I had always wondered why my gutters seem to drip whether there was rain or not, but being older and expecting the work to be done with a professional company that presents itself as professionals, their corner cutting and expectation that their crews are doing everything correctly, like a customer would really know, is not professional at all .. DO NOT SIGN SERVICE CONTRACT WITH THIS COMPANY ! read more

Magic Bubbles came to service my house while I was recently out of town. At the last few visits, the cleaning has been reckless and subpar. I was to cancel my contract but allowed the final cleaning that was remaining on my annual contract. FOR REASONS UNKNOWN TO ME, THEY SHUT OFF THE MAIN WATER LINE TO MY HOUSE AND NEVER INFORMED ME. I was only made aware of this when I returned back in town. I have an automated dripper for my pets to use while I am away and in between the pet sitter. It was off for quite some time because the Magic Bubbles staff shut off the water and left. Other issues occurred secondary to the water being turned off. I contacted the Palm Beach office and emailed customer service on numerous occasions. I was treated with utter disrespect and was simply brushed off. Every attempt at contacting them since has been completely disregarded. Such unprofessional and irresponsible behavior is absolutely unacceptable, particularly when their work is barely adequate and there are so many more reputable, professional and responsible pressure cleaning companies to choose from!!!!! read more

Rudest company who uses duplicitous tactics. I engaged the company to wash my house and my back porch. I asked many questions And at one point in time was told when I asked if they would clean the house from a ladder that they would only go on the ladder to clean the roof. They changed my date of service at the last minute, even though my husband had to take off work. When they washed my house they didn't wash the roof. At first the men working said they didn't do roofs at all. Then I called and a super rude girl said I had to pay extra for the roof (which I may have done if it didn't feel like a bait and switch). The men at the house said they didn't even do my kind of roof. I tried to explain to the woman on the phone that her tone was just setting up adversarial relations. She was not able to grasp the need to be polite to fix things. Disorganized or trying to cheat customers? read more

The price was fair most of the work was done well however, take a look at the picture along the gutter are nuts and such that could have been removed with minimal effort by the technician but didn't. I was pleased by the work they did on the sidewalk, I'm sure the gutters are clean but I'll get to look at all the lovely debris left behind. By the way I DID contact your company sent the photo to Michelle she was looking at the tree instead of the nuts, after the second email I gave up. Also, I didn't gladly pay for the service $300 was a lot of money for an 1 1/2 hours Work. read more

Magic Bubbles - See the nuts on top of lanai screen next to and in the gutter. - Pressure Washers Near Me

Magic Bubbles did an amazing job cleaning my roof. Rodolfo and Anthony were very professional and didn't miss a spot. Ask for both of them, they are energetic and get the job done - no damage to roof, or plants! read more

Great job done power washed and sealed my driveway and patio on time highly recommended

I highly recommend this business if you need your house cleaned really well. I was so surprised how cleaned the house is now. The house is definitely cleaner than when we moved in after being built few years ago. All the spider webs are gone and the walls are spotless from stubborn mold. Make sure your delicate plants with flowers are covered before the process is done to prevent the flowers from wilting, but the process won't kill the plants as thought by some. There is nothing like the feeling of an extra cleaned home like this ! The team was very nice and truly professionals as well. I see why they clean all the houses around here including our own community. read more

Great service, professional and great value. I've known about this company since it started and it has remained true to quality, care and customer service. Highly recommended. read more

Steer clear. Two guys came and did the roof in one hour. The price $295 is great and the roof looks fantastic. Funny, they didn't even knock on the door or call before they started. Luck they had the right house! If they had taken an extra 1/2 hour they could have done a MUCH better job. Many of my plants are dead or dropping all their leaves. I was told they would cover plants and or spray them with a hose, so damage would be minimal. No plants were moved or covered. I have plants in pots that they could have moved a couple of feet and they would have escaped damage. They didn't take the time to cover or move anything. Just a quick spray and they were gone. I tried to contact the companies customer service. They didn't respond when I told them they had killed plants. read more

Failed to show up the day of pressure washing , saying their truck broke down. They offered "sorry". Had scheduled them a few weeks prior to pressure clean patio for an outdoor party. read more