I was a former client of this company for many many years and during that time had only good things…read moreto say as they were reliable and communicative with me about my weekly services and needs. This was up until mid February when my weekly pool service suddenly stopped (NOT for lack of payment) and I was never given a reason why. I called, messaged, texted and NEVER once did I receive a response from their founder. I found that to be very unprofessional after so many years of service. I was very disappointed. My pool turned green after waiting three weeks before choosing another company to come out. They could have at least sent a letter out to customers notifying them of any recent changes or disruption of future service as noted here on Yelp (closed temporarily til Sept 2021).

My pool needed to be refinished in a bad way. Biscayne Pool was referred to me by a friend of mine…read moreand I am so glad she did. They did an amazing job! Eric was very honest and knowledgeable, he gave me good pointers regarding the maintenance of the pool but I liked him so much I now have him doing the maintenance on my pool and it has never looked better!

First off it took them coming out two times to be able to say if there was a leak or not. They…read morefinally came over to fix the pool leak, they said they fixed our pool leak, instead they made a mess with putty all over the place. It did not fix the leak and they have since canceled four appointment now to come back out and fix it. They are horrible and I do not recommend!!

fist day using certified pool and so far very impressed. laurel and Pedro came equipped with the…read moreright tools to work on my pool unlike the previous company which I will not name. Pray this exceptional service continues!!!! so far so good. Thanks Pedro and Laurel!!!

Where to start... How about they took my payment and applied it to another customer's account…read more They charged a total of $430.05 for serviced on another person's house!! Then they charged me another $526.00 for my service. This happened because Janice set up my wife's debit card as recurring payment to someone else's account. It took over 2 hours for Janice to realize that she applied the payment to the wrong customer. Also she argued that I was charged $125 for two service calls to program a digital timer. I have an analog timer. She was rude and abrasive when I demanded to speak with the owner or manager of the company as what they did could be considered fraud. I then noticed on my wife's account the charges caused 7 overdraft fees as we did not expect pool king to charge $426.05 to our account. I called back and spoke with the manager and he agreed that Janice really screwed up and that service through July was covered. Only it was not on July 6th I called pool king because I received a bill for June and July's service which I was not suppose to. After a lengthly and aggravating call with Janice I canceled my service. However the pool guy kept showing up. I only found out about it because the new pool company said he saw pool king come in after him on 3 separate occasions and asked if I was using them for just the jaccuzi. (I was not). August 13th I called again because I received another bill telling them I canceled my service, Janice did not cancel the service and in September I got another bill from them. In short these people are scum. Second. I will start with the beginning service. When the pool company came and serviced the pool for the first time I was charged for balancing the pool and initial start of service since the pool was green. Well they did not come back out again until 3 weeks later and the pool was green again. When I saw the charge for stabilization again I called to complain stating that we did not receive services that we paid for and it was their fault the pool was green again. They took off the charges. Third I was told I would need a new filter. I went and purchased a new filter. I noticed the filter I took out was one of the home depot knock offs that suck, and I always use Hayward. I left the old home depot filte out because I was too lazy to take it to the trash. A couple weeks go by and the filter disappeared. When I canceled service with Pool King the new pool service said I needed to replace my filter. Knowing this was impossible I opened the filter and saw the old home depot one there. The tech stole my new hayward filter and put in the old home depot filter. Do not use this company as it is a rip off and scam.

Update: 06/20/2019 - After forever of leaving my original review, the owner contacts me to tell me…read morethat he doesn't service the Ft Lauderdale area and either I have the wrong company or I'm leaving a "false" posting.... Excuse me? First, you should ask questions in a polite PROFESSIONAL way before you accuse me of leaving a false review. Yes, this company serviced my pool, or rather didn't service my pool the right way. I don't live in Ft Lauderdale, I live in Sunrise which is about a ten min drive from Davie. When I put in my zip code, many sites update it from Sunrise to Fort Lauderdale, I don't have a choice on that. And I can post a picture of the sticker this company left on my equipment to prove you did in fact come in. I can even pull out a bill from my garbage can that I just threw away that shows this company was servicing my pool. Since I have had a new company, not once, NOT ONCE has my pool even threatened to turn green. It's constantly a beautiful blue, so pool pump or weather being an issue? Excuses. And any time there's a problem with the pool pump, the guy tells me. Which is the right way to handle things. If I was ever more glad to have left a company, this is the one company I will never regret not using.

Called aqua king to come out to our complex so we could talk and see if they would work out for…read moreservice and repairs. All I could get from them is we don't come out to look at pools. Send me a picture of the pool. This is not the customer service one would expect to bring in new customers. Simply Amazing.......

I had a pool maintenance guy that was taking care of my pool for two years. We're first time pool…read moreowners and when we hired our old guy he seemed promising. He kept our pool green for two years but he always had some sort of excuse and since my husband and I just had a baby, we're always working at the hospital we had no time to really check in on our pool. We drained the pool because he didn't maintain it so the pool got stained. I left my job to be a stay at home mom and I started to notice my pool a lot more. My pool looked green ALWAYS and pools aren't supposed to look that way. My old pool guy came on Tuesday and on the same week mikes tech came on Thursday. My pool turned blue immediately and it was way under chemicals. Im beyond happy with what mikes company has done to my pool. We went from not using it to using it almost daily. I HIGHLY recommend him.

Great Service, I started my realationship with Gables Pool, back when I moved from NYC to Miami and…read morewe purchased our home in 2021. I wanted to build a pool and they were the most professional friendly company I had encountered. Its a family business with great values and they make you feel so welcomed and not afraid to ask any questions. They are very fast and efficient after getting permits approved, they took only 4 months for construction. Any issues or service needs I had they would send someone within 24hrs to solve any issues and correct the problem immediately.They responded every email and phone call in a timely fashion. I would highly recommend using Gables for any needs present and future.

Great Service! The service man who cleans my pool is excellent and pleasant. He shows up weekly…read moreand goes above and beyond!

I noticed this morning that my pool pump was making noise and there was no circulation in the pool…read more and I called 3 other companies that could not help me today then I called this company and spoked to the owner Gabe and he said that he would come and take a look,within the hour he was here and look at the pump and he fixed the problem and I felt his price was really reasonable,I would definitely use him again he was very informative and made me feel good about the repair!

Amazing pool service with unbeatable prices. The owner not only showed me the difference in costs…read moreversus buying online to do it myself, but also walked me through what would be involved. Knowledgeable and helpful, would definitely recommend to anyone looking for reliable pool or aquarium services, they really know their stuff!

Poor Customer Service!!! They do not return phone calls after service has been completed. I had a…read morepump installed a few months ago and I contacted Julio regarding an issue that I'm having. I left several messages and it's been a week and he has yet to respond. It's like after the service is done and money collected they want nothing to do with you. I would stay clear away from them doing any service to your pool is you don't mind being ignored if you have any concerns afterwards. Poor customer service with no common courtesy to return a call.

Pool service is excellent. Had a few issues with my filtration system and Julio and the team have…read moredone a great job tending to the situation. Price is fair and our pool is crystal clear.

Requested a service call to have maintenance done on our pool. Treated us kindly and quickly. After…read morecalling other companies and getting quotes we found The Pool Dudes were available faster at a great price. Lifelong customer.

The best Pool Dude in Florida! Excellent service and very knowledgeable. Pool was so green we had…read moreno idea what to do. We tried it ourselves but then got hit with this brown goo. Pool dude got us looking clear and blue and was very professional.