Had two appts to have windshield replaced,brought car to dealership who really has no involvement…read moreexcept to hand off keys. First appt on Monday the glass tech from Accurate did not have proper molding, reset appt for Thursday, glass tech never showed up. Dealership was very apologetic and even tried calling glass company on my behalf. Accurate glass dropped ball twice, I drove 45 minutes one way twice! I am a salesman at this dealership and do plan on discouraging anyone from using Accurate Glass.

These guys rock! I just found my new go to organization for any auto glass issues I have. I live in…read moreStreetsboro and will gladly drive the 35 minute drive to Coventry to utilize their services. They saw me today despite an extremely busy schedule. They squeaked me in for a drivers door window that had been opened and stocked down on the inside of the door. They had it quickly taken apart and discovered that the "Regulator" had gone bad. The regulator is the motor that drives your window up and down if you have electric windows. The next problem that we encountered was that none of the suppliers they work with had one available. I really wanted my car fixed today due to my busy schedule. The idea came up to call the local Chevy dealer up the street. They had one in stock. The next problem was that they couldn't ship it until this evening. I stepped up and said if accurate auto glass was willing to fix my window today I would run out there to the Chevy dealer myself and pick up the part. They said no one has ever offered that before. We will honor that. So I immediately left and drove 5 miles to the dealership, got the part, and quickly returned. As soon as I handed off the part they took my keys from me and pulled my car into the bay. Literally 20 minutes later it was complete. The tech who worked on it was JON. He was a super friendly high energy guy who even took me back to the shop at my request, and taught me all about the regulator, how it works, showed me the old one, and all the points of failure when they have problems. I have a new understanding now of how electric car windows work. The owners name is John painter. John came out and spoke with me at length. He was a super nice guy and clearly has a gift for connecting with people. I am a Christian, so is he and he shared his Christian testimony with me, which I thought was absolutely awesome! The girls at the front desk were super nice, chatty, and clearly enjoyed their job and only want to make the customers feel comfortable. I cannot say enough about this place. And when everything was said and done the cost was exceedingly reasonable. I had no problem with the price that I paid. If you need your windshield fixed or replaced, or you have a problem with your electric windows, accurate auto glass is the place to go. I know I will be going there for any future issues with any of my vehicles. Thanks for taking such great care of me today, guys! I'm a fan.

i was trying to purchase a camper for 22 Tacoma. reached out through Facebook and the offered…read moredelivery. after I sent the $600 they stopped replying and eventually blocked me. they are theifs

From the owner: Specializing in: - Automobile Salvage…read more- Automobile Parts & Supplies - Used & Rebuilt Auto Parts - Engines-Diesel-Fuel Injection Parts & Service - Auto Body Parts - Auto Repair & Service - Diesel Engines - Automobile Accessories

WoW, just wow. these guys are good. 2 chips fixed and you can hardly see them after the repair. I…read morewould give 6 starts if I could. The team that came out in Cuyahoga falls is amazing.

Terrible, godawful experience. The work was fine, we have a new windshield, fine job…read more I had a scheduled appointment through our insurance for a windshield replacement at 8 am on a Tuesday morning. I was kept waiting so long that my phone died, but my wife received a text update claiming the work was done at 9 am. She attempted to text back asking for an update but never received a response. Meanwhile, I was physically present in the waiting room fully visible by both receptionists. No one ever updated me while my wife waited to hear back, eventually growing anxious as to whether something happened to me. Around 10 am I asked for an update and one of the receptionists reached back to find our file and keys in a mailbox. She explained that "usually they call out a last name". At no point during my extended wait did I hear anyone reach out to me nor did they do so in person. I do know during this time an individual waiting outside was approached and got their car back. They additionally parked our car behind a larger vehicle so that it was not visible. We both work hourly and missed out on pay due to this. And while I understand a deductible is a deductible the fact that I paid in full despite losing money due to the time waiting is infuriating. I cannot recommend highly enough going to any other provider if you at all value your time! Because they sure do not.

The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

Car always comes out clean, towel dryer do a wonderful job, Management is friendly and inviting and…read morethe price is fair. Best touchless wash in Akron!!

Beware! Shoddy business practices. Very unprofessional. Had my windshield replaced a year ago…read more $1000 windshield. Warranty explicitly states stress cracks are warranted. Was driving in a parking lot maybe 5 miles per hour- the glass popped (that's the sound I heard) nothing remotely nearby to cause the windshield to crack. Stop by Seneco Glass as they did the original install. No one there to assess. Call them the next day- Rick says send me pics -did so, can't determine from pics - "bring in I'm here all the time" Text him- will you be there tomorrow? - his response "yup". Bring the car by (mind you, this is a 25 minute drive each time) Guess what? Rick not there all day. The lady says I'll have someone come out to your home and look at it- Okay, great. The guy does show and determines it's a stress crack and covered by warranty. Wonderful. Make an appointment to bring car in and have glass repaired. (Again, taking time away from work, also having another person follow me to bring me back home). Well guess who is there when I drop car off?- the elusive Rick- looks at glass and says-(I'll let you guess) that's right- Ricks says- "that's not a stress crack. It's not covered!" What a joke of a company. Anyway- buyer beware.

We called the Cuyahoga Falls location in the late afternoon and we were able to get a next-day…read moreearly morning appointment to replace a cracked windshield. Rick and his team were professional, efficient, and delivered a great value service -- we were out of the shop by mid morning and still had the entire day left. Highly recommend!